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Monday Morning 7:30 AM - 9:30
AM
Registration
Welcome and Overview of the Session
Introductions
Dinner
Monday Morning 9:30 AM - 12:00 PM
Networking
At the completion of this unit, participants will be able to:
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- Demonstrate skills and techniques
for effective communication among
peers and business associates.
- Set up ways to stay in touch with
ELDP relationships.
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Monday Afternoon 1:00 PM - 5:00 PM with 15 minute break
Partnerships, Collaborations, and
Alliances
At the completion of this unit, participants will be able to:
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- Explain the basic features of a
partnership, collaboration, and
alliance.
- Describe what steps are needed to
form effective partnerships,
collaborations, and alliances.
- Discuss synergy in relation to
partnerships, collaborations, and
alliances.
- Describe the barriers and support,
which exist and need to be considered
when dealing with adversarial issues
among I/T/Us.
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Monday Evening
Free Evening
Tuesday All Day 8:00 AM - 11:30 AM with
15 minute break
1:00 PM - 5:00 PM with 15 minute break
Conflict Resolution
At the completion of this unit, participants will be able to:
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- Define the stage of conflict
resolution.
- Identify hidden agenda.
- Focus on the issue and not the
individuals.
- Define issues and put them on the
table.
- Demonstrate how to resolve the
conflict and move on.
- Use the win-win approach to
resolving conflict.
- Understand their own feelings with
conflict.
- Discuss how conflict can be a growth
opportunity.
- Describe the impact of culture (IHS,
healthcare, ethnicity) in conflict
resolution.
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Wednesday Morning 8:00 AM -
11:30 AM with 15 minute break
Negotiations
At the completion of this unit, participants will be able to:
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- Know their own negotiation style.
- Describe and distinguish between
facts and emotions.
- Demonstrate effective and
appropriate negotiation techniques.
- Define the other person's position.
- Discuss how to get there from
here.
- Explain the use of negotiations
within the context of healthcare.
- Describe the impor6tance and affect
of culture on negotiation.
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Wednesday Afternoon 1:00 PM - 5:00
PM with 15 minute break
Executive Communications
At the completion of this unit, participants will be able to:
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- Write with clarity, purpose, and cultural sensitivity.
- Demonstrate effective presentation skills.
- Show how to give and receive feedback.
- Discuss the elements of good coaching skills.
- Know what it means to mentor.
- Demonstrate how to empower others.
- Demonstrate how to be an effective listener.
- Make a presentation to senior level executives that are effective.
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Thursday Morning 8:00 AM - 12:00
PM with 15 minute break
Executive Communications
Presentation on Cases
Thursday Afternoon 1:00 PM - 5:00 PM
with 15 minute break
Stress Management
At the completion of this unit, participants will be able to:
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- Describe how to prevent burnout.
- Describe how to balance one's life.
- Differentiate between imposterships,
fake it till you make it, and
authentic leadership behaviors.
- Describe viable options to contend
with insecurity and loneliness in
leadership positions.
- Understand the importance of
professional manner and etiquette in
the work place.
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Friday Morning 8:00 AM- 12:00
PM with 15 minute break
Visionary Strategic Planning
At the completion of this unit, participants will be able to:
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- Craft a vision and mission statement.
- Lead staff using motivational and
inspirational techniques through a visionary strategic planning session.
- Analyze organizational capabilities, limitations, and key opportunities.
- Design an action plan to present to senior level executives.
- Develop a personal action plan to
continue leadership and personal
development.
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Friday Afternoon 12:00 PM -
1:30 PM
Closing Session
Presentation of Certificates
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