Occupational Employment Statistics

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OES

May 2004 National Occupational Employment and Wage Estimates

Office and Administrative Support Occupations

SOC major groups

These estimates are calculated with data collected from employers in all industry sectors in metropolitan and non-metropolitan areas in every State and the District of Columbia. These and other data elements, including the 10th, 25th, 75th, and 90th percentile wages, are available in the downloadable Excel files(XLS).

Click on the SOC Code Number to view an occupational profile.

			Wage Estimates
SOC Code Number	Occupation Title	Employment (1)	Median Hourly	Mean Hourly	Mean Annual (2)	Mean RSE (3)
43-0000	Office and Administrative Support Occupations	22,649,080	$12.84	$13.95	$29,020	0.1 %
43-1011	First-Line Supervisors/Managers of Office and Administrative Support Workers	1,406,240	$19.72	$21.15	$43,990	0.2 %
43-2011	Switchboard Operators, Including Answering Service	206,370	$10.38	$10.81	$22,490	0.3 %
43-2021	Telephone Operators	38,500	$13.65	$14.53	$30,220	1.1 %
43-2099	Communications Equipment Operators, All Other	4,040	$15.23	$15.98	$33,240	1.1 %
43-3011	Bill and Account Collectors	445,180	$13.20	$13.95	$29,010	0.4 %
43-3021	Billing and Posting Clerks and Machine Operators	496,780	$13.00	$13.50	$28,070	0.2 %
43-3031	Bookkeeping, Accounting, and Auditing Clerks	1,770,860	$13.74	$14.34	$29,830	0.2 %
43-3041	Gaming Cage Workers	19,710	$10.74	$11.09	$23,070	0.6 %
43-3051	Payroll and Timekeeping Clerks	205,670	$14.59	$15.02	$31,240	0.3 %
43-3061	Procurement Clerks	71,740	$14.85	$15.11	$31,420	0.3 %
43-3071	Tellers	552,860	$10.15	$10.30	$21,420	0.3 %
43-4011	Brokerage Clerks	73,910	$16.94	$18.15	$37,750	1.6 %
43-4021	Correspondence Clerks	21,590	$13.51	$14.19	$29,510	0.7 %
43-4031	Court, Municipal, and License Clerks	103,090	$13.67	$14.63	$30,420	0.9 %
43-4041	Credit Authorizers, Checkers, and Clerks	66,010	$13.97	$15.15	$31,520	1.1 %
43-4051	Customer Service Representatives	2,021,350	$12.99	$14.01	$29,130	0.3 %
43-4061	Eligibility Interviewers, Government Programs	93,250	$15.92	$16.25	$33,800	0.9 %
43-4071	File Clerks	242,640	$10.11	$10.72	$22,310	0.4 %
43-4081	Hotel, Motel, and Resort Desk Clerks	190,300	$8.51	$8.93	$18,570	0.5 %
43-4111	Interviewers, Except Eligibility and Loan	193,780	$11.38	$11.91	$24,770	0.6 %
43-4121	Library Assistants, Clerical	102,310	$9.96	$10.57	$21,990	0.7 %
43-4131	Loan Interviewers and Clerks	209,320	$13.94	$14.75	$30,680	0.5 %
43-4141	New Accounts Clerks	96,560	$12.91	$13.55	$28,180	0.8 %
43-4151	Order Clerks	289,830	$12.07	$12.85	$26,730	0.4 %
43-4161	Human Resources Assistants, Except Payroll and Timekeeping	164,940	$15.26	$15.77	$32,810	0.3 %
43-4171	Receptionists and Information Clerks	1,071,230	$10.50	$10.91	$22,690	0.3 %
43-4181	Reservation and Transportation Ticket Agents and Travel Clerks	159,910	$13.34	$14.48	$30,120	1.1 %
43-4199	Information and Record Clerks, All Other	269,070	$15.44	$18.34	$38,150	0.4 %
43-5011	Cargo and Freight Agents	70,000	$16.47	$17.24	$35,870	1.2 %
43-5021	Couriers and Messengers	111,700	$9.71	$10.26	$21,330	0.7 %
43-5031	Police, Fire, and Ambulance Dispatchers	90,930	$13.91	$14.58	$30,330	0.6 %
43-5032	Dispatchers, Except Police, Fire, and Ambulance	165,910	$14.87	$16.01	$33,310	0.7 %
43-5041	Meter Readers, Utilities	48,830	$14.15	$15.03	$31,260	0.7 %
43-5051	Postal Service Clerks	76,870	$19.69	$19.82	$41,230	0.2 %
43-5052	Postal Service Mail Carriers	344,050	$21.37	$20.85	$43,370	0.2 %
43-5053	Postal Service Mail Sorters, Processors, and Processing Machine Operators	214,400	$18.96	$18.12	$37,690	0.3 %
43-5061	Production, Planning, and Expediting Clerks	285,940	$17.47	$18.10	$37,650	0.3 %
43-5071	Shipping, Receiving, and Traffic Clerks	747,270	$11.73	$12.43	$25,850	0.2 %
43-5081	Stock Clerks and Order Fillers	1,561,530	$9.66	$10.52	$21,890	0.2 %
43-5111	Weighers, Measurers, Checkers, and Samplers, Recordkeeping	83,570	$11.81	$12.92	$26,880	0.7 %
43-6011	Executive Secretaries and Administrative Assistants	1,422,610	$16.81	$17.69	$36,790	0.2 %
43-6012	Legal Secretaries	264,070	$17.65	$18.40	$38,280	0.7 %
43-6013	Medical Secretaries	360,850	$12.76	$13.42	$27,900	0.8 %
43-6014	Secretaries, Except Legal, Medical, and Executive	1,743,560	$12.55	$13.06	$27,160	0.3 %
43-9011	Computer Operators	140,870	$14.94	$15.79	$32,850	0.7 %
43-9021	Data Entry Keyers	313,590	$11.18	$11.72	$24,380	0.3 %
43-9022	Word Processors and Typists	168,430	$13.48	$14.17	$29,480	0.6 %
43-9031	Desktop Publishers	32,790	$15.55	$16.40	$34,110	0.8 %
43-9041	Insurance Claims and Policy Processing Clerks	239,250	$14.06	$14.70	$30,580	0.4 %
43-9051	Mail Clerks and Mail Machine Operators, Except Postal Service	149,700	$10.76	$11.27	$23,440	0.5 %
43-9061	Office Clerks, General	2,970,660	$10.95	$11.62	$24,170	0.2 %
43-9071	Office Machine Operators, Except Computer	97,140	$11.16	$11.83	$24,610	0.5 %
43-9081	Proofreaders and Copy Markers	20,530	$12.18	$12.99	$27,010	1.4 %
43-9111	Statistical Assistants	18,560	$14.55	$15.19	$31,600	1.3 %
43-9199	Office and Administrative Support Workers, All Other	318,430	$12.22	$13.16	$27,380	0.6 %

About May 2004 National, State, and Metropolitan Area Occupational Employment and Wage Estimates

(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly mean wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

National OES estimates by SOC major group