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September 23, 2008    DOL Home > ODEP > Talent for a Winning Team   

Jason S.: Customized Employment Aiding Better Customer Service

Image of Jason S.Jason S. wanted to work. He heard about the Maryland Customized Employment Partnership and called to schedule an appointment. Jason met with a career specialist at the MontgomeryWorks Career Center, where an employment support team was put together for him. Using a discovery process, the team identified Jason’s strengths, needs and interests, as well as necessary accommodations. He is now working as a project assistant for a marketing support service company in Rockville, Maryland. Jason, who has epilepsy and mental illness, is responsible for a number of tasks that other staff had taken on as supplementary duties to their main assignments. Now administrative support flows more smoothly and business orders are filled more quickly.

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