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March 27, 2000

MEMORANDUM TO: William D. Travers
Executive Director for Operations
FROM: Annette L. Vietti-Cook, Secretary /s/
SUBJECT: STAFF REQUIREMENTS - SECY-00-0035 - PUBLIC CONFIDENCE SURVEY

The Commission has disapproved the staff's recommendation (Option 2) and instead, has approved the augmented outreach and feedback efforts outlined in Option 3 of SECY-00-0035, subject to the following comments. The staff should augment the current process of obtaining feedback from those members of the public who attend agency public meetings or other outreach activities. The staff's primary focus should be on improving the manner in which NRC responds to the extensive feedback it receives.

Any resources necessary for this effort should be reprogrammed within existing agency resources.

The staff should not interpret the Commission's disapproval of Option 2 as indicating that a public confidence survey may not be appropriate in the future.

cc: Chairman Meserve
Commissioner Dicus
Commissioner Diaz
Commissioner McGaffigan
Commissioner Merrifield
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