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Regular Library Card is free and allows:
SmartCard TM is a password protected internet access card. There is a $3 one-time fee. This card allows:
[Clicking these links will jump to that question]
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6. Can I update my account information? 7. How many items can I borrow? 9. Where do I return the items I borrowed? 11. What is Interlibrary Loan?
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Questions about your library account?Contact Customer Service: Call 505-768-5170 |
1. How can I obtain a library card?
Non-Residents (residing outside NM) may obtain a limited privilege card with a current photo ID.
2. Can I use someone else’s card?
Library cards are NOT transferable. If cards are lost or stolen, immediately notify the library or call Customer Service at 505-768-5170. Regular cards are replaced free. There is a $5 replacement fee for lost Smart Cards.
3. What happens if I forget my card?
You may check out 2 items with a photo ID.
4. How do I know if my card has expired?
Library cards expire every three years. Expired cards can only be renewed in person at any Albuquerque/Bernalillo County Library .
- Login to My Account.
- Check the expiration date under your name.
5. What do I need to renew my library card?
Current photo identification is a requirement to renew a library card for an additional three years. If you have a change of address, proof of address (driver's license, utility bill, auto registration, passport, etc) is also required.
If your card has expired and no other information has changed, staff can renew it for three weeks over the phone.
6. Can I update my account information?
Once your card has been renewed, you may, at any time, update your telephone number, e-mail address and the library branch you want to pick up your hold requests.
- Login to My Account.
- Click the Update Personal Information button.
7. How many items can I borrow?
You may check out (borrow) any combination of items as long as the total (maximum items) on your account does not exceed the maximum for your account type.
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Maximum # of items on your account | ||||
Total |
Holds |
Music |
DVDs/ |
Audiobooks (Tape/CD) |
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Customer- 18years or older, 8 -17 with parent signature |
50 |
40 |
10 |
10 |
10 |
Child- ages 0-7 with parent signature |
25 |
5 |
10 |
10 |
10 |
Youth- ages 8 -17 without parent signature |
5 |
5 |
0 |
0 |
0 |
Adult Limit- adults with no proof of ID/address |
2 |
0 |
0 |
0 |
0 |
Non-Resident of NM |
10 |
5 |
10 |
10 |
10 |
Library Loan Schedule
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Items |
Time allowed |
Books, Magazines |
3 weeks |
Audio Books: tapes/CDs |
3 weeks |
Digital Audio books |
2 weeks |
Music CDs |
3 weeks |
Donated items |
3 weeks |
Video: VHS tapes/DVDs |
1 week |
9. Where do I return the items I borrowed?
The items you borrowed may be returned to any Albuquerque/Bernalillo County Library. Many libraries have an after-hours drop box or slot. If this is full, please do not leave items outside the library. Until the item is checked in, it remains on your account and you are still responsible for it.
If your card is in good standing (no money is owed) and no one else is waiting for the item- books, magazines, and audiobooks may be renewed three times. No renewals on Music CDs, DVDs, or videotapes.
There are three ways to renew :
If your account is 53 days or more overdue, it may be referred to a collection agency. [ more information about overdue accounts ]