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Office Manager

Office Manager

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From Automotive Retailing Today...

Job Definition

The office manager is responsible for organizing, supervising and coordinating administrative operations, which include payroll, accounts payable and accounts receivable, inventory control, benefits management and human resources.

As with all positions within dealerships, office managers are expected to uphold the highest ethical standards.

Job Duties

Job duties for office managers include:

  • Hiring, directing and coordinating the dealership's support staff, as well as setting goals and deadlines for the administration department.
  • Preparing and reviewing operational reports and schedules to ensure accuracy and efficiency.
  • Analyzing internal processes and recommending and implementing procedural or policy changes to improve operations.
  • Acquiring, distributing and storing supplies.
  • Planning, administering and controlling budgets for contracts, equipment and supplies.
  • Overseeing construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
  • Monitoring the dealership facility to ensure that it remains safe, secure and well maintained; participating in architectural and engineering planning and design, including space and installation management as needed.

Job Requirements

Office managers usually have one year of experience in a dealership as well as a working knowledge of dealership and administrative positions.

Office managers need excellent communication skills, as well as the ability to work well with personnel and vendors to resolve problems.

Education Requirements

A high school degree or equivalent is required and an accounting or business administration degree is preferred. Courses in mathematics, business and computers are beneficial.

Career Path

An office manager can quickly advance to a comptroller/business manager with the proper training and accounting skills.

Salary Range

The average annual earnings of office managers are approximately $31,000 to $45,000. Earnings vary depending on experience, and the dealer's geographic location and size.

Benefits

Benefits vary by employer, but most dealerships offer on site training, health insurance, retirement plans, and other benefit options. Talk with the specific dealer human resource manager about benefit packages.

(Source: Automotive Retailing Today.)

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