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Need
help fast?
The
User Services staff is available 24 hours a day, 7
days a week to answer your questions.
Call
1-800-331-USER (1-800-331-8737) or send e-mail to support@nas.nasa.gov.
Users
located at Ames Research Center can simply dial extension
4-4444.
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Welcome
to NAS User Services. This area of our site is dedicated to helping
NAS users get the most out of their computer resource allocations.
The Getting Accounts
section will help both new users and current users to obtain or update computer
accounts at NAS. To renew an existing account through our automated Onramp
system, please complete the Online
Account Request Form.
The
Help Desk section will connect you with our knowledgeable control
room staff and serve up-to-date system status. Detailed information about
using computers in the NAS environment is covered in
Policies and Procedures. Basic systems information is available
under Systems
Documentation; a good place for getting started.
In addition, the Training and
Events section describes NAS classes, seminars, and conferences that
are open to staff, users, and the high-performance computing community.
What's new?
Please read about changes to the NAS
computing environment for FY2004.
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