The Agency for Healthcare Research and Quality (AHRQ) has sponsored the development of this survey on patient safety culture, as part of its goal is to support a culture of safety and quality improvement in the Nation's health care system. This survey tool can be used to assess the safety culture of a hospital as a whole, or for specific units within hospitals, as well as to track changes in patient safety over time and evaluate the impact of patient safety interventions.
Select to download the print version of this document (PDF
File, 1.6 MB [PDF Help]; Word® file, 2.5 MB [Word® Viewer]).
Contents
Preface
Part One: Survey User's Guide
Introduction
Development of the Hospital Survey on Patient Safety Culture
Who Should Complete the Survey
Safety Culture Dimensions Measured in the Survey
Modifying or Customizing the Survey
Contents of this Survey User's Guide
Getting Started
Determine Available Resources, Project Scope, and Schedule
Plan Your Project
Decide Whether To Use an Outside Vendor
Form a Project Team
Selecting a Sample
Determine Whom To Survey
Determine Your Sample Size
Compile Your Sample List
Review and Fine-Tune Your Sample
Determining Your Data Collection Methods
Decide How Surveys Will Be Distributed and Returned
Establish Points-of-Contact Within the Hospital
Establishing Data Collection Procedures
Maximize Your Response Rate
Track Responses With or Without Identifiers
Assemble Survey Materials
Track Responses and Response Rates
Conducting a Web-based Survey
Consider the Pros and Cons of Web-based Surveys
Design and Pretest the Web-based Survey
Develop a Web-based Data Collection Plan
Preparing and Analyzing Data, and Producing Reports
Identify Complete and Incomplete Surveys
Code and Enter the Data
Check and Electronically Clean the Data
Analyze the Data and Produce Reports of the Results
Acknowledgments
References
Part Two: Survey Materials
The Survey Form (PDF
File, 243 KB [PDF Help]; Word® File, 271 KB [Word® Viewer]; Text Version)
Safety Culture Dimensions and Reliabilities
Sample Page from the Survey Feedback Report
Appendixes
Appendix A. Pilot Study for the Hospital Survey on Patient Safety Culture: A Summary of Reliability and Validity Findings
Appendix B. Safety Culture Assessment: A Tool for Improving Patient Safety in Healthcare Organizations
AHRQ Publication No. 04-0041
Current as of September 2004
Internet Citation:
Sorra JS, Nieva VF. Hospital Survey on Patient Safety Culture.
AHRQ Publication No. 04-0041, September 2004. Agency for Healthcare Research
and Quality, Rockville, MD. http://www.ahrq.gov/qual/hospculture/usergd.htm