Audit Reports - FY2000 - No Script

SEP 2000 | AUG 2000 | JUL 2000 | JUN 2000 | MAY 2000 | APR 2000
MAR 2000 | FEB 2000 | JAN 2000 | DEC 1999 | NOV 1999 | OCT 1999

September 2000

Report NumberReport Details and Links
200030165The Internal Revenue Service Can Better Use Collectibility Information During The Examination Process
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Executive Summary | Management Response

200030131Opportunities Exist To Improve Large Corporate Examination Results
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Executive Summary

200030130Opportunities Exist To Enhance The International Field Assistance Specialization Program
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Executive Summary

200010152Compliance With Requirements For Notifying Taxpayers Of Federal Tax Lien Filings Has Not Yet Been Achieved
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Executive Summary

200010142Information Provided To Taxpayers When Requesting Extensions Of The Assessment Statute Of Limitations Can Be Improved
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Executive Summary

200030164Management Advisory Report: Enhancing The Electronic Tax Law Assistance Program
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Executive Summary | Management Response

200030163The Internal Revenue Service Can Help Small Businesses Save Millions of Dollars In Failure to Deposit Penalties
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200030149Management Advisory Report: The Small Business/Self-Employed Division Will Substantially Stand Up On October 1, 2000
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Executive Summary

200030144Management Advisory Report: The Large And Mid-Size Business Division Substantially Accomplished Organizational Stand-Up
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Executive Summary

200030135Letter Report: Reliability Issues with the Coordinated Examination Management Information System
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200040160Management Advisory Report : Administration Of The Earned Income Tax Credit
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Executive Summary

200030162The Internal Revenue Service Needs To Better Address Bankruptcy Automatic Stay Violations
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Executive Summary | Management Response

200030161The Collection Quality Measure System's Process Can Be Enhanced
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Executive Summary | Management Response

200010147Responses To Taxpayers' Requests For Information Did Not Always Comply With The Freedom Of Information Act Or Internal Revenue Service Procedures
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Executive Summary | Management Response

200030143Improvements In The Quality Review Program Of Large Corporate Examinations Are Needed To Demonstrate Its Effectiveness
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Executive Summary | Management Response

200020158Additional Actions Are Needed To Strengthen The Development And Enforcement Of The Enterprise Architecture
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Executive Summary | Management Response

200020156The Information Systems Organization Needs To Incorporate Transition Funding In Its Financial Plan
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Executive Summary | Management Response

200010148Letter Report: Compliance With Statutory Requirements for the Disclosure of Collection Information to Joint Filers Cannot Be Determined
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200030153The Internal Revenue Service Should Take Additional Actions To Protect Taxpayer Remittances
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Executive Summary | Management Response | Audit Comment

200020159Security Over Taxpayer Data Used In Conducting Compliance Research Should Be Improved
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Executive Summary

200020140Actions To Correct Service Center Mainframe Consolidation Contract Administration Issues Have Not Been Completed, But Progress Is Being Made
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Executive Summary

200030154Significant Improvements Are Needed In Processing Gift Tax Payments And Associated Extensions To File
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Executive Summary | Management Response

200030151The Internal Revenue Service Needs To Improve The Identification And Collection Of Unreported Self-Employment Taxes
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Executive Summary

200030126Management Advisory Report: Comparison Of Responses To Small Business/Self Employed Taxpayer Questions From The Electronic Tax Law Assistance Program And Other Internet Tax Law Services
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Executive Summary

200010150The Internal Revenue Service Has Significantly Improved Its Compliance With Levy Requirements
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Executive Summary | Management Response

200010137Toll-Free Customer Satisfaction Survey Results Should Be Qualified If Used For The Government Performance And Results Act
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Executive Summary

200010136Management Advisory Report: Reporting Taxpayer Complaints And Allegations Of Employee Misconduct
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Executive Summary

200010119Additional Action Is Needed To Eliminate Illegal Tax Protester Designations


200010132Letter Report: Improvements Have Been Implemented for Directly Contacting Taxpayers and Their Representatives
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200010118Further Improvements Are Needed In Processes That Control And Report Misuse Of Enforcement Statistics
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Executive Summary

200040141Additional Emphasis Is Needed To Identify And Resolve Thefts Of Taxpayer Payments
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Executive Summary

200030146Opportunities Exist To Identify Unreported Taxes From Employer's Quarterly Federal Tax Returns
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Executive Summary | Management Response

200010145Improvements Are Needed To Ensure Control And Accountability Over Automated Data Processing Assets
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Executive Summary

200010138Administration Of The Prime Contract Can Be Improved
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Executive Summary

200030124The Internal Revenue Service Should Strengthen System Controls And Reevaluate The Purpose Of The Enforcement Revenue Information System
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Executive Summary | Management Response

August 2000

Report NumberReport Details and Links
200030127Letter Report: Collection Was Suspended Indefinitely for Some Accounts Because of Control Weaknesses in Processing Taxpayer Claims
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Management Response | Audit Comment

200010129Additional Management Actions Are Needed To Ensure The Timely Processing Of Customer Applications For Employee Plans And Exempt Organizations Technical Determinations
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Executive Summary

200010125Appeals Customer Satisfaction Survey Results Should Be Qualified If Used For The Government Performance And Results Act Requirements
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Executive Summary

200030123Procedures For Installment Agreements With In-Business Taxpayers Need To Be Strengthened
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Executive Summary

20001c134Incurred Cost Audit, TIRNO-95-C-00099
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20001c133Audit of Final Voucher, TIR-94-0042
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200030128The Internal Revenue Service Needs To Improve The Development And Management Oversight Of The Collection Field Function Inventory Priorities
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Executive Summary | Management Response | Audit Comment

200030122Management Advisory Report: Actions To Improve The Automated Collection System Should Be Taken Within A Sound Strategic Framework
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Executive Summary | Management Response

200030112Estimated Tax Penalty Assessment Processes Create Significant Taxpayer Inequity
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200030121Further Testing And Refinement Are Needed Before Expanding Case Resolution Authorities For Currently Not Collectible Accounts
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Executive Summary | Management Response

200030120Expanding The Electronic Tax Law Assistance Program
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Executive Summary | Management Response

200010116Taxpayers Should Be Provided Timely Service When Appealing Denied Requests Under The Freedom Of Information Act
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Executive Summary

200020117Management Advisory Report: Lessons The Internal Revenue Service Can Apply From Its Year 2000 Efforts To Improve The Management Of Its Systems
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Executive Summary

200010114The Internal Revenue Service Has Significantly Improved Compliance With Legal And Internal Guidelines When Seizing Taxpayers’ Property
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Executive Summary

200030115The Internal Revenue Service Processed Most Estate And Gift Tax Returns Accurately, But Some Estates Did Not Receive The Maximum Tax Credit
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Executive Summary | Management Response

200010110Letter Report: Documents Containing Official Use Only Material Were Available For Public Use Without Redaction
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Management Response

200010109The Identification And Reporting Of Potential Fair Debt Collection Practices Act Violations Can Be Improved
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Executive Summary

200030111Improvements Are Needed In Resolving In-Business Trust Fund Delinquencies To Prevent Tax Liabilities From Pyramiding
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Executive Summary | Management Response | Audit Comment

200010105Letter Report: Improvements Are Needed In The Internal Revenue Service's Federal Financial Management Improvement Act Remediation Plan
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200010104Management Advisory Report - Violations Of The Fair Debt Collection Practices Act Resulting In Administrative Or Civil Actions (Fiscal Year 2000)
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Executive Summary

20001c113Agreed Upon Procedures for TIRNO-98-C-00041
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July 2000

Report NumberReport Details and Links
20001c108Agreed Upon Procedures for, TIRNO-96-D-00022
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200030107Letter Report: The Internal Revenue Service Processed Corporation Income Tax Returns Accurately After Year 2000 Changes Were Made
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200020106Computer Security Controls Should Be Strengthened In The Houston District
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Executive Summary | Management Response

200030101Management Advisory Report: Duplicate Income Tax Refund Checks Erroneously Mailed To Taxpayers By The Financial Management Service
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Executive Summary

20001c103Incurred Cost Audit, Fiscal Year 1999, TIRN0-99-D-00005
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20001c102Incurred Cost Audit, Fiscal Year 1998, TIR-94-0090
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June 2000

Report NumberReport Details and Links
200010100GPRA: The Collection Division Should Ensure Proper Disclosure Of The Sample Limitations Relating To Its Customer Satisfaction Measures
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Executive Summary | Management Response

200040087Improvements Are Needed To Promptly Resolve Missing Refund Checks
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Executive Summary

200020099Significant Risks Need To Be Addressed To Ensure Adequate Oversight Of The Systems Modernization Effort
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Executive Summary | Management Response

200030096Letter Report: Internal Revenue Service Efforts To Deal With Executor Commissions Show Promise
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200020097The Internal Revenue Service Should Improve Actions To Protect Its Critical Infrastructure
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Executive Summary

20001c098Pre-Award Accounting System Review - TIRNO-99-R-00009
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200040093More Taxpayers Can Benefit From The New Offer In Compromise Provisions
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Executive Summary

200020095The Security And Performance Of Electronic Tax Return Processing Should Be Improved To Meet Future Goals
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200020094A Comprehensive Program For Preventing And Detecting Computer Viruses Is Needed
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200020092Certifying The Security Of Internal Revenue Service Computer Systems Is Still A Material Weakness
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Executive Summary

200020085Significant Progress Has Been Made In Consolidating Mainframe Computer Operations, But Risks Remain
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Executive Summary | Management Response

200030088Millions Of Dollars In Internal Revenue Service Excess Collections Accounts Could Be Credited To Taxpayers
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Executive Summary

200010091Improvements To The Tax Exempt And Government Entities Division's Telephone Operation Would Enhance Customer Service
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Executive Summary

200010090Letter Report: Privacy Rights Should Be Given Greater Consideration During Background Investigation Personal Subject Interviews
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200020089Assessment Of The Internal Revenue Service's Plans To Transition Software Development Centers To A Shared Services Model
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Executive Summary

200010086Incurred Cost Audit Reports Are Not Effectively Used To Settle Indirect Rates
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Executive Summary

200040081Oversight Of Private Vendors For The Credit Card Programs Should Be Strengthened
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Executive Summary

May 2000

Report NumberReport Details and Links
200040071Improvements Are Needed In The Chief Counsel's Management Information System To Better Protect Taxpayer Privacy And Rights
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Executive Summary

200040080The Toll-Free Telephone Filing Season Planning Process Is Adequate
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Executive Summary

200030077The Internal Revenue Service Can Improve Treatment Of Taxpayers During Examinations
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Executive Summary | Management Response

20001c084Incurred Cost Audit Fiscal Year 1999, TIRNO-95-D-00068
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20001c083Incurred Cost Audit Fiscal Year 1998, TIRNO-95-D-00068
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200040063Increased Attention Is Needed To Ensure Timely, Accurate Determinations On Innocent Spouse Claims For Relief
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Executive Summary

200010082GPRA: The Examination Division Should Ensure Proper Disclosure Of The Sample Limitations Relating To Its Customer Satisfaction Measure
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Executive Summary | Management Response

200030076Letter Report: The Internal Revenue Service Effectively Implemented A Tax Law That Disqualified Certain Taxpayers From The Earned Income Tax Credit
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200010079Walk-In Customer Satisfaction Survey Results Should Be Qualified If Used For The GPRA
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Executive Summary | Management Response

200010078Automated Collection System Customer Satisfaction Survey Results Should Be Qualified If Used For The GPRA
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Executive Summary | Management Response

200040068The Internal Revenue Service Needs To Improve Control Of Its Compliance Research Program
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Executive Summary

200030075Management Advisory Report: Evaluation Of Reduction In The Internal Revenue Service's Compliance Activities
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Executive Summary

200040067Management Adivsory Report: Improved Project Management Is Needed In Modernizing The Internal Revenue Service's Walk-In Program Management Information System
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Executive Summary

200040069The Internal Revenue Service's Process For Controlling Filing Season Computer Programming Changes Does Not Ensure Criticalchanges Are Effectively Implemented
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Executive Summary

200020072The General Controls Over A Critical Internal Revenue Service Tax Processing Computer System Can Be Strengthened
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200040070Additional Validation And Increased Oversight Are Needed To Effectively Implement The Internal Revenue Sesrvice Restructuring And Reform Act Of 1998
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Executive Summary

200020074The Internal Revenue Service Needs To Develop Security Policies For Local Area Networks
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April 2000

Report NumberReport Details and Links
200020073The Internal Revenue Service Can Improve Software Based Access Controls To Enhance Security For Local Area Networks
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200040065The Internal Revenue Service Needs To Strengthen Guidelines For Measuring The Quality And Timeliness Of The Walk-In Assistance Program
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Executive Summary

200040064The Internal Revenue Service Should Enhance Processes And Controls To Protect Taxpayers' Rights When Issuing Third Party Summonses And Making Third Party Contacts
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Executive Summary

200010066The Internal Revenue Service Can Improve The Treatment Of Taxpayers During Service Center Audits
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Executive Summary | Management Response

200010051Former Employees Had Access To Internal Revenue Service Credit Cards And Computers
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Executive Summary

March 2000

Report NumberReport Details and Links
200040060The Process Of Developing Tax Forms For Individual Taxpayers Should Be Further Improved
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Executive Summary | Management Response | Audit Comment

200030062Toll-Free Telephone Service Levels Declined In 1999 Despite Costly Efforts To Achieve World Class Performance
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Executive Summary

200030057Opportunities Exist For Further Reducing Erroneous Fuel Tax Credits
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Executive Summary

200020052The Internal Revenue Service Needs To Assure That All Mission Critical Systems Are Subject To A Full Year 2000 End-To-End Systems Integration Test
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Executive Summary | Management Response

200010061Letter Report: The Internal Revenue Service Should Improve Its Process to Ensure the Fiscal Year 1999 Performance Report Will Contain the Information Intended by the Congress
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Management Response

200040053The Integrated Submission And Remittance Processing System Development Project Has Made Significant Progress, But Operating Risks Remain
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Executive Summary

200030059The Internal Revenue Service Can Improve The Estate Tax Collection Process
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Executive Summary | Management Response | Audit Comment

200040055The Internal Revenue Service Needs To Improve Its Coordinated Oversight Of The Substitute For Return Process
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Executive Summary | Management Response | Audit Comment

200040054The Internal Revenue Service's Planning Process Needs Improving To Fully Resolve All Issues Affecting Tax Return Processing Activities
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Executive Summary | Management Response

200010058The Internal Revenue Service Needs To Improve Its Compliance With Procedures When Processing Requests For Information Under The Freedom Of Information Act
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Executive Summary | Management Response

200040045Taxpayers And The Internal Revenue Service Experienced Problems With Some New Tax Provisions
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Executive Summary

20001c056Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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200010047The Internal Revenue Service Needs To Strengthen Its Operating Controls For The Tax-Exempt Bond Program
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Executive Summary

200010044Improvements Are Needed In Planning For The Acquisition Of Goods And Services And In Managing Contract Closeouts
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Executive Summary

20001c050Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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200040029The Internal Revenue Service Could Enhance The Process For Implementing New Tax Legislation
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Executive Summary

20001c049Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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20001c046Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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February 2000

Report NumberReport Details and Links
200010033The Internal Revenue Service Can Further Reduce The Burden On Taxpayers Who Disagree With Proposed Assessments
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Executive Summary

200010026The Internal Revenue Service Needs To Improve Telephone Authentication Practices To Better Prevent Unauthorized Tax Account Disclosures
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Executive Summary

200020031The Internal Revenue Service Needs To Complete Disaster Recovery And Business Resumption Plans
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20001c048Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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200040032Walk-In Initiatives For The 1999 Filing Season Improved Customer Service To Taxpayers
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Executive Summary | Management Response

20001c043Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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20001c042Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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20001c041Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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20001c040Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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200020039The Internal Revenue Service Can Improve Information Systems Physical Security
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200010028Cost Savings Can Be Achieved Through Improved Monitoring Of The Treasury Communications System Contract
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Executive Summary | Management Response

20001c035Agreed Upon Procedures For ****3a**** (TIRNO-99-R-00009)
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20001c034Agreed Upon Procedures For ****3a**** - (TIRNO-99-R-00009)
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200020030The Internal Revenue Service Needs To Strengthen The Controls Over The Year 2000 Conversion Of Its Telecommunications Equipment
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Executive Summary

200040038Management Advisory Report: The Internal Revenue Service Should Improve Controls Over Photocopy User Fees At The Kansas City Service Center
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Executive Summary

200040037Management Advisory Report: The Internal Revenue Service Should Improve Controls Over Photocopy User Fees At The Memphis Service Center
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Executive Summary

200040036Management Advisory Report: The Internal Revenue Service Should Improve Controls Over Photocopy User Fees At The Fresno Service Center
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Executive Summary

January 2000

Report NumberReport Details and Links
200010027The Internal Revenue Service Has Improved Revenue Accounting Controls Over Deposit Discrepancies
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Executive Summary

200010013The Internal Revenue Service Has Enhanced Controls Over High Intensity Drug Trafficking Area Funds
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Executive Summary

December 1999

Report NumberReport Details and Links
200020025The Internal Revenue Service Can Take Further Action To Ensure A Successful Year 2000 Rollover Period
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Executive Summary | Management Response

200020024Management Advisory Report: The Internal Revenue Service Has Made Significant Progress In Converting Minicomputer Systems For The Year 2000, But Risks Remain
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Executive Summary | Management Response

200020023Management Advisory Report: Various Risks Remain In The Year 2000 Conversion Effort For Personal Computer Systems
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Executive Summary | Management Response

200010017Improvements Are Needed In Planning And Awarding Internal Revenue Service Contracts To 8(A) Businesses
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Executive Summary

200040018The Internal Revenue Service Can Improve The Effectiveness Of Questionable Refund Detection Team Activities
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Executive Summary | Management Response

200020022Improved Project Management Is Needed To Ready Personal Computers For The Year 2000
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Executive Summary | Management Response

200020021The Internal Revenue Service Needs To Significantly Improve The Inventory Used To Monitor Its Year 2000 Conversion Efforts
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Executive Summary | Management Response

200020019Management Advisory Report: The Internal Revenue Service Took Actions To Correct Concerns Raised In Our Report On Computer Component Retirement Decisions For The Year 2000
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Executive Summary | Management Response

200010016The Internal Revenue Service Should Improve Its Process To Ensure That All Government Performance And Results Act Requirements Are Satisfied
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Executive Summary

200010012The Interim Revenue Accounting Control System Is Reliable
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Executive Summary

20001c020Agreed Upon Procedures for TIRNO-99-D-00001
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200030015Consolidated Report On Opportunities For The Internal Revenue Service To Improve Service To Business Taxpayers
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Executive Summary

200010014The Internal Revenue Service Is Now Tracking Potential Fair Debt Collection Practices Act Violations, But May Not Always Be Properly Reporting Violations
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Executive Summary

November 1999

Report NumberReport Details and Links
200020009The Internal Revenue Service Can Increase Storage Capacity On Several Ibm Mainframe Systems Through Improved Maintenance
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Executive Summary

200040011The Internal Revenue Service Improved Its Process For Screening Prospective Preparers And Transmitters Of Electronic Returns For 1999 Electronic Filing
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Executive Summary | Management Response

200010005The Internal Revenue Service May Not Achieve Its 100 Percent Analysis And Validation Objectives For Year 2000 Readiness
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Executive Summary

200040006The Internal Revenue Service Needs To Allocate Adequate Resources To Work Correspondence Cases Timely And Consistently
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Executive Summary

200020008The Internal Revenue Service Can Improve Management Controls Over The Year 2000 End-To-End Systems Integration Test
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Executive Summary

October 1999

Report NumberReport Details and Links
200040010Management Advisory Report: Percentage Of Rejected Electonically Filed Returns
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Executive Summary

200020007The Internal Revenue Service's Oversight Of The Year 2000 Conversion Can Be Strengthened
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Executive Summary

200020004The Internal Revenue Service Needs To Encourage Taxpayer Use, Improve Customer Service, And Enhance Computer Controls Of The 941 Telefile Program
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Executive Summary

20001c003Audit of Fiscal Years 1996 and 1997 Incurred Costs for TIRNO-94-D-00089
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20001c002Audit of Fiscal Year 1997 Incurred Costs For TIR-92-0014
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20001c001Audit of Fiscal Years 1997 and 1998 Incurred Costs for SubcontractorUnder TIRNO-95-D-00067
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