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Common questions about electronic payments from your checking or savings account
  1. What is an electronic payment from my checking or savings account?

    Revenue partners with U.S. Bank to allow electronic payments from your checking or savings account for certain kinds of taxes and fees. U.S. Bank will transfer the amount you authorize directly from your checking or savings account to Revenue. The IRS has used this process for several years.

  2. I thought my tax information was confidential. Will U.S. Bank have access to it?

    No, U.S. Bank does not have access to Revenue's files or systems. U.S. Bank will protect your checking or savings account information. They will not forward your checking or savings account information to Revenue; they will only supply us with your payment. U.S. Bank can provide you with its privacy policy.

  3. When do I select person vs. business?

    If you are using an SSN or ITIN to make your payment you will need to select person.

    If you are using a business identification number (BIN) to make your payment you will need to select business.

  4. How do I know which payment type to select?

    1. Quarterly estimated tax: The payment will be posted to your estimated tax account. You will claim the estimated payment on your original return when you file it with Revenue.

    2. Assessment or deficiency: Use these payment types any time Revenue sends you a notice that you have a balance due.

      Use the assessment payment type if:

      • You received a Notice of Assessment from Revenue stating there is a balance due.

      • You want to set up a recurring payment through U.S. Bank's Electronic Payment System for your assessment.

      Use the deficiency payment type if:

      • You received a Notice of Deficiency because Revenue has adjusted your return.

      • Revenue sent you an auditor report for additional tax you owe.

      • You want to set up a recurring payment through U.S. Bank's Electronic Payment System for your deficiency.

    3. Return: Use this payment type to pay the total amount you owe as shown on your return when you file it. You should also use this option if you are filing an extension. Filing an extension gives you more time to file your current year return. You must pay the tax you expect to owe by the original due date of your return to avoid penalties and interest.

    4. Amended return: Use this payment type to pay the total amount you owe as shown when you file an amended return.

  5. My return showed I owed tax. When Revenue processed my return, my tax was increased and I now owe more. I received two bills in the mail for the amount I owe. What payment type should I select when I make my electronic payment?

    You received a Notice of Assessment and Notice of Deficiency billings. Do not pay the full amount in one transaction. Your payments will not process correctly if you do. You will need to make separate electronic payments for each notice.

    At the beginning of each transaction, select the appropriate program type with a payment type of assessment or deficiency. You will have the opportunity to make another payment after each transaction is complete. Save the confirmation number from each transaction as proof of payment.

  6. Can anyone make an electronic payment through U.S. Bank?

    No. If you select person you must have an SSN or ITIN that exists with Revenue or you cannot use this service. If you select business you must have a BIN issued by Revenue or you cannot use this service.

    You must have the necessary information about the tax account you are paying and your checking/savings account number and routing number to use this service.

    If you are paying for someone else, and the tax account is overpaid, Revenue is required to send refunds to the taxpayer on the return and will not provide a credit or refund to a different name.

  7. Can I pay any tax year I want?

    This system can only apply payments for the tax years available in each menu. If you need to pay taxes on a year not available on the menu, you can make a payment to Revenue by check, cash, credit card, or money order.

  8. I've never filed an Oregon return. Can I still make a payment from my checking or savings account?

    If you do not have an existing account with Revenue, you cannot use this service. If you think you have an existing login for this service and are unable to sign in, contact us for assistance.

  9. How long will it take for my payment to be applied at Revenue? Will you give me credit for my payment on the day I made the electronic payment?

    We will give you credit according to the payment date you selected when setting up your payment. Generally, it takes three to five business days to apply your payment.

  10. Will Revenue send a receipt or updated balance statement?

    No. U.S. Bank will issue a confirmation number when your transaction is complete. Your bank statement will show your payment and will act as your receipt.

  11. Why does U.S. Bank ask for my e-mail address?

    When you register with U.S. Bank or make a payment without registering, you are asked to enter an e-mail address. You will receive an e-mail with the confirmation number and payment amount. You can use this information to view your payment history. If your payment is not accepted for any reason, you will also receive an e-mail providing you the reason.

  12. How will this show up on my bank statement?

    This will show as "TAXPAYMENT" on your statement.

  13. Why should I use this service?

    This service is an option for you to use. You can also make a payment to Revenue by check, cash, credit card, or money order. You will have to decide which payment method best fits your situation. Some of the benefits of paying electronically from your checking or savings account are:

    1. Convenience. Individual taxpayers can electronically file or file their paper return early and make one payment by the due date.

    2. Safety and security. Security of your personal and checking/savings account information is ensured.

    3. There is no charge for this service.

  14. What if I overpay?

    We will issue your refund either by check or direct deposit when we process your return. Revenue must issue a refund in the name of the person(s) or business on the return. If you have an existing debt with Revenue, the overpayment may be applied to that debt.

  15. I used this service to pay another person's tax bill. If you issue a refund later, will the money come to me?

    No. By law, we must issue the refund in the name(s) and Social Security number(s) of the taxpayer(s) listed on the tax return. You will need to make arrangements privately with the person whose tax you are paying.

  16. For personal income tax, can I make the electronic payment using either my Social Security number or my spouse's?

    Yes. However, you or your spouse must have an existing account with Revenue. If you have an existing account and are unable to login, contact us for assistance.

  17. Why did I get a bill when I made an electronic payment on time?

    We may have received your return and processed it before your electronic payment was applied. Please contact us.

  18. What do I do if I made a mistake and paid too much?

    If you completed the transaction and received your confirmation number, contact us. If you have outstanding debts to Revenue or other state agencies, the overpayment may be applied to the existing debt.

  19. What should I do if I can't pay my taxes or fees by the due date?

    Contact us to make other payment arrangements.

  20. I'm on a payment plan. Can I make monthly payments using this service?

    Yes. U.S. Bank offers recurring payment options. You will need to register with the U.S. Bank Electronic Payment System to use this option. When you login though Revenue's "Electronic payment from your checking or savings account" website, select Quarterly estimated tax, assessment, or deficiency payment type.

  21. Is there a limited number of times I can make electronic payments with U.S. Bank?

    We have no limitations on the number of times you may use this service to make payments. You should check with your financial institution to find out if they have any limitations.

  22. I'm receiving a message that JavaScript is not enabled in my browser. What should I do?

    Revenue and U.S. Bank websites use JavaScript to provide certain functionality. Consult your browser's help feature for instructions to enable JavaScript. Neither Revenue nor U.S. Bank will provide technical support for your PC. U.S. Bank's website also requires cookies to be enabled. If you do not have cookies enabled, consult your browser's help feature for instructions to enable cookies.

  23. I have already created a login to use this service and I am not able to sign in. Who do I contact?

    Contact us for assistance.

 
Page updated: June 23, 2008

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