In recent years, GSA has created initiatives that promise to make workspace a strategic tool and a competitive advantage. The Integrated Workplace initiative laid out seven hallmarks or principles the workplace should embody to maximize GSA associates’ potential.

The World Class Workplace Toolkit, Leading by Example,  adapts these innovative workplace initiatives in order to support GSA project design teams with principles and best practices that respond to the agency’s decision to adopt the "Hallmarks of the Productive Workplace" in GSA-occupied workplaces.

This toolkit has been designed to aid associates involved in space delivery by presenting an illustrated process to help them think more creatively and holistically about the agency’s workspace as a strategic tool. Although the Toolkit is not intended to create a standard solution, it is intended to help achieve consistent and supportive workplaces for all associates. In this way GSA will design, construct, occupy, and maintain workplaces for its employees in a manner that is optimal for the nature of the work performed, that fosters the business strategy of the individual organization, and that expresses GSA’s mission, values, and culture.

• Leading by Example