FY 2005: Research on Health Costs, Quality and Outcomes (HCQO)


Contents

Purpose and Method of Operations
Accomplishments and Performance Analysis by Portfolio of Work
Funding Summary
HCQO Funding History
Rationale for AHRQ's FY 2005 Request

Purpose and Method of Operations

The purpose of the activities funded under the Research on Health Costs, Quality and Outcomes (HCQO) budget line is to support, conduct and disseminate research to improve the outcomes, quality, cost, use and accessibility of health care. Accordingly, the Agency has recently developed four main strategic goal areas:

Over time, AHQR plans to provide detailed information about each strategic plan goal by a standard portfolio of work. The FY 2005 request is AHRQ's first submission using the new strategic goal areas. At this point in time, AHRQ can only provide detailed reporting by one overarching portfolio of work. As the year progresses, AHRQ will move toward providing this information for each strategic plan goal.

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Accomplishments and Performance Analysis by Portfolio of Work

AHRQ has made important strides toward meeting its strategic goals. This report reviews achievements of the Agency's established programs as well as activities initiated under the Agency's FY 2003 and FY 2004 budget. The information is broken down by the following portfolios of work:

Quality/Safety of Patient Care Portfolio

Reauthorization language in December 1999 states that the Director of AHRQ shall conduct and support research and build private-public partnerships to:

In response, AHRQ established the Center for Quality Improvement and Patient Safety (CQuIPS), concentrating in one organizational unit the responsibility for planning, managing, and directing its patient safety program and addressing each of Congress's concerns.

AHRQ has successfully used existing research structures and networks to implement patient safety research, support the development of new networks, and fund the world's largest portfolio of patient safety research. AHRQ supports a growing network of researchers whose primary interest is in patient safety, and its training grants are expanding that foundation. It is also helping to develop recommendations for safe practices that health care organizations can use to reduce the risk of injury from health care harm and to improve the safety of care. Furthermore, AHRQ has established a successful and active working relationship with a growing international network of patient safety researchers and program personnel.

Our longer term view is to continue to shift research from new development to adoption of effective patient safety practices. We are also investing in the development and implementation of information technology solutions to improve patient safety as well as the training of a cadre of leaders in the Patient Safety Improvement Corps (PSIC) who will serve as critical links in the uptake of important research findings. We are in the process of shifting the focus of our patient safety database activities to creating baselines from which to measure annual and long-term success.

Accomplishments—FY 2001 Patient Safety Investment Portfolio

In FY 2001, AHRQ invested $50 million in new research grants, contracts, and other projects to reduce medical errors and improve patient safety. These projects will address key unanswered questions about when and how errors occur and provide science-based information on what patients, clinicians, hospital leaders, policymakers, and others can do to make the health care system safer. The results of this research will identify improvement strategies that work in hospitals, doctors' offices, nursing homes, and other health care settings across the Nation.

The results of investment in patient safety research are now being incorporated into practice. Below are examples of how this research is being used:

Accomplishments—Patient Safety Database

On behalf of the HHS Patient Safety Task Force (PSTF), AHRQ signed a contract with The Keveric Company to begin the work to develop a new Patient Safety Database. The mission of the PSTF, which comprises AHRQ, CDC, CMS, and FDA, is to integrate existing data collection on medical errors and adverse events, to coordinate research and analysis efforts, and to collaborate on reducing the occurrence of injuries that result from medical errors. The goal of this project is to reduce regulatory burden and improve communication. In phase 1, Kevric will create Web-based reporting interface for hospital and institutional-based reporting of events to the CDC and FDA.

Accomplishments—Children and Patient Safety

AHRQ and the American Academy of Pediatrics (AAP) announced a partnership to help put valuable information about preventing medical errors into the hands of pediatricians and parents across the country. AHRQ and the AAP are working together to promote a fact sheet called 20 Tips to Help Prevent Medical Errors in Children. It offers evidence-based, practical tips on avoiding medical errors related to prescription medicines, hospital stays, and surgery. AHRQ and AAP distributed copies of the fact sheet to AAP's 57,000 member pediatricians, as well as to groups representing children and parents.

Accomplishments—Morbidity and Mortality Rounds on the Web

AHRQ launched a monthly peer-reviewed, Web-based medical journal that showcases patient safety lessons drawn from actual cases of near misses (medical errors that result in no harm). Called AHRQ WebM&M (Morbidity and Mortality Rounds on the Web), the Web-based journal (webmm.ahrq.gov) was developed to educate health care providers about medical errors in a blame-free environment. In July of this year, 20,235 unique visitor sessions were held. A total of 3,642 copies of the spotlight cases have been downloaded. The spotlight cases include significant details accompanied by a slide set useful for instruction.

Accomplishments—Medical Errors and Medicare Patients

AHRQ and the National Institute on Aging (NIA) sponsored a study showing that Medicare patients treated in the outpatient setting may suffer as many as 1.9 million drug-related injuries a year because of medical errors or adverse drug reactions not caused by errors. About 180,000 of these injuries are life-threatening or fatal, and more than half are preventable, say the researchers, who based the estimates on a study of over 30,000 Medicare enrollees followed during 1999-2000. Of note, this study was conducted in a private sector health plan with over 20 years experience providing care to Medicare beneficiaries.

FY 2005 PART Review

In FY 2005, OMB conducted a PART review of AHRQ's patient safety program. This review is provided on the following page. The PART analysis revealed the purpose and design of AHRQ's patient safety research portfolio are strong, but overall it lacks measurable performance results. The rating for this program was "adequate."

AHRQ acknowledges that the patient safety portfolio is relatively new and many grants first funded in FY 2001 have just recently completed their award cycle; therefore, identifiable and quantifiable results are not yet available. AHRQ has since adopted new long-term and annual performance goals that more accurately reflect the purpose of patient safety activities.

The FY 2005 request totals $84,000,000, an increase of $4,500,000 over the FY 2004 enacted level. In FY 2005 AHRQ will continue to work with our grantees on research findings from recently ended grants. The intent is to replicate, translate, and adopt research findings into real-world practice and assess their impact.

Performance Goals

Select to access Table 6 for performance goals of the Quality/Safety of Patient Care Portfolio.

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Data Development Portfolio

Within HCQO, the data development portfolio includes two main components:

Health Care Utilization Program (HCUP)

HCUP is a Federal-State-industry partnership to build a standardized, multi-State health data system. This long-standing collaborative endeavor has built and continues to develop and expand a family of databases and powerful, user-friendly software to enhance the use of administrative data.

The HCUP family of databases currently includes:

HCUP includes data on hospital discharges from participating States, as well as a nationwide sample of discharges from community hospitals. AHRQ has expanded HCUP beyond inpatient hospital settings to include hospital-based ambulatory surgical facilities, and a pilot effort is underway to capture information from emergency department databases.

Data from HCUP have been used to produce reports that answer questions on reasons Americans are hospitalized, how long they stay in the hospital, the procedures they undergo, how specific conditions are treated in hospitals, charges incurred for hospital stays, and resulting outcomes.

AHRQ has made available the Kids' Inpatient Database (KID), the Nation's first comprehensive database on hospital use, charges, and outcomes focused exclusively on children and adolescents. The KID contains 1.9 million pediatric discharges representing 6.7 million pediatric discharges nationwide and data on various hospital characteristics such as region, location (urban/rural), bed size, ownership, teaching status, and children's hospital status.

Accomplishments—HCUP

One of HCUP's goals is to increase the number of States participating in HCUP; 33 States are HCUP partners. Four new State partners joined HCUP in FY 2003: Minnesota, Nebraska, Rhode Island, and Vermont. They were selected based on the diversity—in terms of geographic representation and population ethnicity—they bring to the project, along with data quality performance and their ability to facilitate timely processing of data.

The number of States now participating in the State Ambulatory Surgery Databases (SASD), a second group of HCUP databases, increased from 13 in FY 2001 and 15 in FY 2002 to 18 in FY 2003.

The number of States participating in the State Emergency Department Databases (SEDD) also increased from 5 in FY 2001 and 7 in FY 2002 to 9 in FY 2003.

During the past year AHRQ implemented a multifaceted effort to make HCUP data more accessible to researchers and other interested users. HCUP tools include:

Select for HCUP Fact Books online.

Performance-based Improvements—HCUP

The FY 2004 enacted level provides $2,000,000 for performance-based improvements for HCUP. These funds will allow AHRQ to improve availability of the data itself, make it more usable, and facilitate effective use. By 2010, AHRQ has committed to achieving five outcomes goals for its HCUP and AHRQ Quality Indicators (QI) programs. Specifically, at least 5 organizations will use HCUP databases, products, or tools to improve health care quality for their constituencies by 5 percent as defined by the AHRQ Quality Indicators (e.g., 5 percent reduction in preventable hospitalizations, complication rates, or mortality rates; 5 percent increase in use of superior technology).

Expand and Improve Outpatient Data. Standardized, sophisticated emergency department and other outpatient data collections are precursors to assessing, benchmarking and ultimately improving the quality of health care in these settings. Fewer than half of the States collect statewide emergency department data, and collection of data from most other outpatient data sites is very rare. In FY 2004, the HCUP program will expand and improve this data through several strategies such as organizing workshops for state data organizations, providing technical assistance, and developing and disseminating best practice models for states to use in standardizing, expanding and improving these data.

Make HCUP Data and Quality Indicators (QI) More Usable. Hospitals, states, employers, community groups and others who seek to make quality improvement efforts generally do not have the research staff or analytic capacity to work with raw data and measures. HCUP, in 2004, we will make both the data and the quality measures more usable:

Facilitate Effective Use through Technical Assistance and Outreach. To achieve our quality improvement goals, stakeholders must not only use the HCUP data and Quality Indicators, but use them well and effectively. To this end, the QI program will increase technical assistance to a targeted group of critical QI users, particularly hospitals, state health departments and activist employers. AHRQ will convene series of national and regional workshops for QI users and potential QI users to identify and address implementation issues, instruct on QI use, and take first steps in setting the stage for the 2010 impacts.

Consumer Assessment of Health Plans (CAHPS®)

CAHPS® is an easy-to-use kit of survey and reporting tools that provides reliable information to help consumers and purchasers assess and choose among health plans, providers, hospitals and other health facilities. Since its beginning in 1995, the CAHPS® team has produced survey and reporting products for:

CAHPS® will also allow health plans and purchasers to assess and track areas for quality improvement. Information from CAHPS® surveys was available to help more than 123 million Americans with their 2003 health care benefits decisions.

The CAHPS® team and AHRQ work closely with the health care industry and consumers to ensure that the CAHPS® tools are useful to both individual consumers and to employers and other institutional purchasers of health plans. Collaborations include the following:

CAHPS® II

In 2002, AHRQ funded three grants submitted under the CAHPS® II request for applications for $2.5 million. CAHPS® II will focus on development and testing of new and more effective ways to report quality data to consumers, patients, caregivers, and purchasers. It will also permit translation of the questionnaires and reports into Spanish and other languages. CAHPS® includes the development of assessment instruments for people with mobility impairments and more refined questionnaire items for people who receive care through preferred provider organizations. The team will also work with caregivers and plans to use CAHPS® data for the purpose of quality improvement. An additional component of CAHPS® II involves close collaboration with CMS and the private sector to develop and implement a single tool to assess and report patient's experiences of hospital care.

Performance-based Improvements—CAHPS®

The FY 2004 enacted level provides $1,000,000 for performance-based improvements for CAHPS®. These funds will address two areas: a program impact evaluation and technical assistance.

Program Impact Evaluation. Since its inception in l997, the CAHPS® project has consistently used public comment and outside expert review to shape the program's development, develop, test, and revise products, and make recommendations regarding the program's direction. There is a need to assess the impact of the program from the perspective of a variety of audiences: consumers, health care providers, and purchasers. Award funds would be used to conduct such an evaluation via a contract with an outside organization experienced in the area of impact evaluation. The final analysis of the evaluation data will be useful in identifying areas of strength, as well as those project components that might need to be revised and/or terminated. Maintenance of this impact evaluation effort could be built into the scope of work for the Survey User Network (SUN) contract, a 5-year contract, currently held by Westat, which provides support and technical assistance to CAHPS® users, including the CAHPS® II grantees.

Technical Assistance. Funds would also be used to enhance the services currently provided by the Survey Users Network (SUN), including the work that will be necessary to formalize the program impact evaluation. Technical assistance needs are expected to increase substantially in FY 2004 due to a new Hospital CAHPS® program and will require the development and dissemination of new products for new sets of audiences, including hospitals and ambulatory care services. These functions will have substantial resource and staffing implications for the support contractor.

Performance Goals

Select to access Table 7 for performance goals of the Data Development Portfolio.

Chronic Care Management Portfolio

In AHRQ's 1999 reauthorization legislation (P.L. 106-129), Congress directed that the Agency produce, on behalf of HHS, an annual report on the state of the Nation's health care quality, beginning in 2003. This first report provides a general picture of the state of health care quality for the entire country. It focuses on a select set of national priority conditions, attached to a limited set of core measures supported by a broad consensus among key stakeholders, and uses data collected at the national and state level from a variety of publicly accessible sources to track those conditions. In so doing, it synthesizes the overwhelming amount of health care quality information regularly reported by the media for policymakers, providers and consumers, consolidating diverse information in one place.

The congressional mandate to produce the National Healthcare Quality Report (NHQR) specified neither which conditions should be included in the report, nor how those conditions should be identified. The AHRQ contracted with the IOM (Institute of Medicine) to create a conceptual framework that would guide the identification and selection of priority conditions. The IOM framework consists of a matrix with the columns as dimensions of care (effectiveness, safety, timeliness, patient centeredness and equity) and the rows as patient needs (staying healthy, getting better, living with illness or disability, and coping with the end of life). AHRQ formed an Interagency Workgroup to populate the framework with priority conditions and with measures of quality for those conditions. The basis for priority conditions in the first NHQR is Healthy People 2010; in addition, where relevant measures used are identical to those used by CMS (e.g., nursing homes, home health, items from CAHPS®) and other accreditation organizations. Priority conditions in the report include: cancer, chronic kidney disease, diabetes, heart disease, HIV/AIDS, maternal and child health, mental illness: depression, respiratory disease, nursing home and home health.

Accomplishments—Diabetes

An AHRQ study found that patients with both adult-onset (type 2) diabetes and other chronic conditions can still achieve good blood sugar control if they receive intensive therapy at a specialty diabetes clinic. Therapy included adding or changing oral medications or adding insulin to the treatment regimen.

Accomplishments—Heart Disease

AHRQ-supported research found that patients who take beta-blockers (drugs to slow the heart rate and reduce contractions of the heart muscle) prior to bypass surgery appear to have improved survival and fewer complications during and after the procedure. Researchers indicate that up to 1,000 lives potentially could be saved each year by giving patients beta-blockers before bypass surgery.

Accomplishments—National Healthcare Quality Report (NHQR)

On December 22, 2003, AHRQ released the National Healthcare Quality Report (NHQR) and the National Healthcare Disparities Report (NHQR). These two reports represent the first national comprehensive effort to measure the quality of health care in America and differences in access to health care services for priority populations. The reports provide baseline views of the quality of health care and differences in use of the services. Future reports will help the nation make continuous improvements by tracking quality through a consistent set of measures that will be updated as new measures and data become available.

The reports present data on the quality of, and differences in the access to, services for seven clinical conditions, including cancer, diabetes, end-stage renal disease, heart disease, HIV and AIDS, mental health, and respiratory disease. The reports also include data on maternal and child health, nursing home and home health care, and patient safety.

The measures included in the reports provide an important snapshot of the American health care system. The National Healthcare Quality Report offers hopeful signs in many areas. For example:

The report also indicates that greater improvement in health care quality is possible. For example:

Performance Goals

Select to access Table 8 for performance goals of the Chronic Care Management Portfolio.

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