Oregon Liquor Control Commission Enforcement & Compliance

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Oregon Liquor Control Commission

Enforcement & Compliance


Goals	Medford Region
Portland Headquarters	Bend Region
West Metro Region (Portland)	Violations
East Metro Region (Portland)	Make a complaint
Salem Region	Private Security Personnel
Eugene Region

Goals

Enforcement and Compliance Goals

Our goal is to maintain statewide compliance with the liquor laws by being firm but fair in balancing service and control.We believe that:

Licensees and applicants expect fair and responsive service.
The public expects to be able to purchase alcoholic beverages from a reasonable number of outlets.
The public expects business operators and alcohol servers to comply with the liquor laws, especially relating to selling alcohol to minors and intoxicated persons.
Neighbors of liquor outlets do not want businesses to have an adverse impact on their communities.
Our staff works hard to balance all of these concerns in partnership with diverse groups such as local governments: law enforcement, and neighborhood associations to provide quality service to all Oregonians while promoting responsible alcohol use.

MAJOR FUNCTIONS

1. Enforcement and Compliance Services

Ensure compliance with liquor laws
Provide education and training to licensees and permittees

We believe that licensees are most likely to comply if they know and understand the law and know what is expected of them.We Provide: Special training classes and have many written materials are in several different languages. Verbal instructions and intervention meetings. Conduct Proactive Programs: Minor decoy, adult decoy, DUII program, and a False I.D. program.

Some Statistical Compliance Data for 2007:

Issued 253 Criminal Citations
Issued 638 Administrative Notices of Violations
Conducted 14,428 Observation on Licensed Premises
Checked 7,685 Service Permits
Intervened at 84 Unlicensed Events: Keg Parties
Gave 5,129 Verbal Instructions About Rules and Laws to Licensees
Conducted 1,342 Minor Decoy Operations
Conducted 2,013Premises Visits
12,459 ID Checked

Statewide we have 36.25 inspectors responsible for our compliance activities.

2. Licensing
License only qualified individuals and businesses through licensing standards designed to screen out license applicants whose histories show that they would be a poor risk for complying with liquor laws. We have 21.25 FTE's investigators that handle the entire state's licensing functions. In 2007, there were a total of 12,681 licenses.


Portland Headquarters

Linda Ignowski Regulatory Services Director (503) 872-5115 Jeffrey Jett Director of Enforcement and Field Operations (503) 872-5224 Debra Steiner Administrative Assistant (503) 872-5186 9079 SE McLoughlin Blvd. Portland, Oregon 97222 Fax: (503) 872-5074 The Enforcement & Field Operations Division operates sixteen offices statewide. Staff in those offices conduct license investigations, respond to complaints and investigate liquor law violations. Field office staff also work in partnership with local governments and community groups to resolve problems created by liquor businesses or their patrons. Free ID checking class The Portland office offers a free ID checking class the 3rd Wednesday of each month. Class time is 7:30 p.m. and lasts for approximately 1-1/2 hours. Call 503-872-5078 to register for the class.


West Metro Region (Portland)

West Metro Enforcement Unit - West Multnomah, Washington and Columbia counties, West Linn and Lake Oswego Manager: Janice Kindrick 9079 SE McLoughlin Blvd. Portland, OR 97222 Phone: (503) 872-5157 Fax: (503) 872-5074 Warrenton - Tillamook and Clatsop counties 10050 Hwy. 101, Suite A Warrenton, OR 97146 Mailing: P.O. Box 967; Warrenton, OR 97146 Phone: (503) 861-3912 Fax: (503) 861-6074 Hillsboro - Hillsboro and Aloha Hillsboro Police Dept. Tanasbourne Precinct 20795 NW Cornell Road, Ste. 100 Hillsboro, OR 97124 Phone: (503) 615-6765 Fax: (503) 615-6659 Cornelius - Washington and Tillamook counties 1355 N. Barlow Road Cornelius, OR 97113 Phone: (503) 992-5311 Fax: (503) 359-1999


East Metro Region (Portland)

East Metro Enforcement Unit - East Multnomah and Clackamas counties Manager: Carl Lewis 9079 SE McLoughlin Blvd. Portland, OR 97222 Phone: (503) 872-5191 Fax: (503) 872-5074 Troutdale - Hood River and Wasco counties 141 SE Dora Ave Troutdale, OR 97060 Phone: (503) 572-8948 Fax: (503) 669-0875


Salem Region

Salem - Yamhill, Polk, Marion and Linn counties Manager: James Lynch 200 Hawthorne Ave SE Suite B-210 Salem, OR 97301 Phone: (503) 378-4871 Fax: (503) 378-4594


Eugene Region

Eugene - Benton and Lane counties Manager: Pete O'Rourke 927 Country Club Road, Suite 200 Eugene, OR 97401 Phone: (541) 686-7739 Fax: (541) 687-7381 Newport - Lincoln county 715 SW Fall Street Newport, OR 97365 Phone: (541) 265-4522 Fax: (541) 265-4521 Roseburg - Douglas county 251 NE Garden Valley Blvd., Suite A-3 Roseburg, OR 97470 Phone: (541) 440-3362 Fax: (541) 440-3361 Corvallis - Benton county 180 NW 5th Street Corvallis, OR 97330 Phone: (541) 766-6405 Fax: (541) 754-1722


Medford Region

Medford - Josephine and Jackson counties Manager: Katie Hilton 15 Crater Lake Avenue Medford, OR 97504 Phone: (541) 776-6191 Fax: (541) 776-6188 Coos Bay - Coos and Curry counties 500 Central Coos Bay, OR 97420 Mailing: P.O. 1176; Coos Bay 97420 Phone: (541) 266-7601 Fax: (541) 266-7234 Klamath Falls - Klamath and Lake counties 107 South 7th Klamath Falls, OR 97601 Phone: (541) 883-5600 Fax: (541) 883-5507


Bend Region

Bend - Deschutes, Crook, Jefferson and Wheeler counties Manager: Jason Evers 2146 NE 4th Street, Suite 160 Bend, OR 97701 Phone: (541) 388-6292 Fax: (541) 388-6321 Pendleton - Union, Grant, Wallowa, Umatilla, Morrow, Gilliam and Sherman counties 700 SE Emigrant Street, Suite 140 Pendleton, OR 97801 Phone: (541) 276-7841 Fax: (541) 278-4086 Nyssa - Baker, Malheur and Harney counties 14 South 3rd St Nyssa, OR 97913 Mailing: PO Box 1668; Nyssa, OR 97913 Phone: (541) 372-5625 Fax: (541) 372-5646


Violations

Violations Index Page (click here)


Make a complaint

Complaint Form (pdf) Most businesses that sell alcohol obey the liquor laws and want to be good neighbors. But sometimes problems do occur. Public safety is our first priority. If you have information on a business that is not obeying liquor laws, we want to know. If you have a complaint about a business that sells alcohol, please fill out a Complaint Form and return it to the nearest OLCC office. An inspector will read your report and decide what action to take. We can enforce the liquor laws best when people with a complaint identify themselves and are willing to testify about the incident. We will also take complaints from people who want to remain anonymous or do not want to testify.


Private Security Personnel

Department of Public Safety Standards and Training Certification The Department of Public Safety Standards and Training (DPSST) administers certification / licensure of private security constituents in accordance with ORS 181.870-991. The private security industry is regulated to ensure the interests of the public are aedquately served and protected, and to uphold the professionalism and integrity of the industry. For more information or an application, please contact DPSST at http://oregon.gov/DPSST/ or by phone at 503-378-8531.

Page updated: September 16, 2008

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