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Individuals Authorized Access to the CMS Computer Services (IACS)

General User Guides and Resources

More Info Coming Soon

IACS HELP DESK INFORMATION

HETS Provider GUI (HPG) - MCARE Help Desk

- 1-866-324-7315 (phone)

- 1-615-238-0822 (fax)

- mcare@cms.hhs.gov (email)

HIPPA Eligibility Transaction System User Interface (HETS UI-Pilot) - MCARE Help Desk

- 1-866-440-3805 (phone)

- 1-615-238-0822 (fax)

- mcare@cms.hhs.gov (email)

MMA [Medicare Advantage and Part D Inquiry Service (MARx), CBO/CSR, COB] – MMA Help Desk

- 1-866-927-8069 (phone)

- mmahelp@cms.hhs.gov (email)

DMEPOS Community - Competitive Bidding Implementation Contractor (CBIC) Help Desk

- 1-877-557-5331 (phone)

- CBIC.admin@palmettogba.com (email)

Provider / Supplier Community and FI/Carrier/MAC - External User Services (EUS) Help Desk

- 1-866-484-8049 (phone)

- TTY/TDD - 1-866-523-4759 (Monday - Friday; 7am-7pm EST)

- EUSSupport@cgi.com (email)

Post Acute Care Payment Reform Demonstration – CARE Application – RTI Help Desk

- 1-866-412-1510 (phone)

- help@pacdemo.rti.org (email)

Downloads
Standard IACS Approver Quick Reference Guide; July 2008 [PDF, 178 KB]

508 Accessible IACS Approver Quick Reference Guide; July 2008 [PDF, 35 KB]
Related Links Inside CMS
CMS Applications Portal
Related Links Outside CMSExternal Linking Policy
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Page Last Modified: 09/04/2008 3:06:55 PM
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