Customer Service Center
The Customer Service Center provides trip-planning assistance to bus and shuttle customers.
Requests can be made by calling 243-RIDE(V/TTY), visiting our offices 100 1st St. SW, or by e-mailing rtorres@cabq.gov.
Customer Service Hours:
- Monday - Friday: 6 a.m. - 8 p.m.
- Saturday - Sunday: 8 a.m. - 5 p.m.
Customer identification cards are issued at this location.