Customer
Service Workshop Findings
On
November 6th, 8th, 13th and 15th, 2007 the National Weather Service in
Paducah, KY hosted their first ever Customer Service Workshops in four
different states. This workshop was an unprecedented event, which gave
our customers the best opportunity to learn more about the different
weather and water products and services from the National Weather
Service. The attendees of the workshops were asked to fill
out a number
of detailed feedback forms regarding our products and services. With
over 200 people attending all the workshops, we had plenty of feedback
to analyze.
The following pdf file is the preliminary findings from our analysis of
the forms.
Customer Service Workshop Findings
***UPDATE***
After many months of extensive analysis, the first installment of
action items derived from the Customer Service Workshops is now
available. Instead of
waiting until all
of the results were analyzed, we thought it would be
better to present you with what we have accomplished thus far. We also
wanted to
provide you with a quick glimpse of where we are in this process and
what our plans will be. Additional presentations will be uploaded to
this website as
the Customer Service Workshop Action Team completes the analysis
process of the rest of the data.
The Development of the Customer Service Workshop Action Team
Customer
Service Workshop Action Items: First Installment August 2008
We
are committed to following through with your input and suggestions.
- NOAA's National Weather Service
- Paducah, KY Weather Forecast Office
- 8250 Kentucky Highway 3520
- West Paducah, KY 42086-9762
- 270-744-6440
- Page Author: PAH Webmaster
- Web Master's E-mail: w-pah.webmaster@noaa.gov
- Page last modified: August 27th 2008 4:31 PM
