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A critical component of a drug-free workplace program is providing
assistance or support to employees who have problems with alcohol
and other drugs.
Employee Assistance Programs (EAPs) are generally the most effective
vehicle for addressing poor workplace performance that may stem from
an employee’s personal problems, including the abuse of alcohol
or other drugs. EAPs are an excellent benefit to employees and their
families and clearly demonstrate employers’ respect for their
staff. They also offer an alternative to dismissal and minimize an
employer’s legal vulnerability by demonstrating efforts to support
employees. In addition to counseling and referrals, many EAPs offer
other related services, such as supervisor training and employee education.
At a minimum, businesses should maintain a resource file from which
employees can access information about community-based resources,
treatment programs and helplines.
The following resources may help employers learn more about
providing employee assistance:
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