The nomination should be thorough and complete, but not too long (maximum is five pages). It will be evaluated on content, and the judges are looking for quality not quantity.
Describe how the improved practice is innovative or how it provides novel solutions to existing problems.
Discuss who, in your organization, is interested in mail operations. Did they help in instituting the best practice?
Describe in your organization, any enhancements made in mail center security, safety, and accountability, etc.
Describe any "lessons learned" you have gathered during the improvement process. What do you suggest others do or avoid doing based on your experience?
Make the entry easy to read. Use headings and bullets where they will help.