Stay In Touch With Disaster Helpline
Release Date: September 12, 2008
Release Number: 1785-035
» More Information on Florida Tropical Storm Fay
ORLANDO, Fla. -- For survivors of Tropical Storm Fay, timely communication with disaster workers is important in assuring a satisfactory recovery, and the toll-free FEMA registration number serves as a good way to stay in touch - even after a Disaster Recovery Center closes.
Disaster applicants can receive or give information about the status of their recovery by selecting the Helpline option at 800-621-FEMA (3362). The hard of hearing, deaf or speech impaired may call the TTY number 800-462-7585. Both lines, operated by the Federal Emergency Management Agency (FEMA), are open from 7 a.m. to midnight seven days a week until further notice. Multilingual specialists are available at the Helpline.
Recovery specialists are available through the Helpline to answer disaster-related questions and update any changing registration information.
If an applicant changes a name, mailing address, bank account or telephone number, it is important to let FEMA know in order for changes to be made in the applicant's case file. If an applicant is denied assistance, a call to the Helpline will yield help in starting a proper appeal of that decision. In communicating with the Helpline, applicants should have their unique application identification number available in order for the information to be placed in the correct file for further action.
FEMA coordinates the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters, whether natural or man-made, including acts of terror.
Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-FEMA (3362). For TTY call 800-462-7585.
For statewide disaster information and to find out how you can Get A Plan! for disasters, please visit www.FloridaDisaster.org
Last Modified: Friday, 12-Sep-2008 16:40:16