| OYA's Professional Standards Office (PSO) |
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| Contact Us |
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Address
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Hours of Operation
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Contact
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530 Center St. NE, Suite 200
Salem 97301-3765
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8:00 AM - 5:00 PM
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Professional Standards Office
Hotline: 1-800-315-5440
Phone: 503-378-5313
Fax: 503-373-1460
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| Introduction |
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The basis of effective government is public confidence, and that confidence is endangered when ethical standards falter, or appear to falter.
John F. Kennedy
The Oregon Youth Authority is responsible for enhancing the purposes of the juvenile justice system to ensure that communities are safe, that offenders are held accountable to victims and the community, and that offenders develop into responsible and productive members of society.
In order to achieve its mission, the OYA employs, trains, supports, and empowers a competent, professional, and diverse workforce. Developing an effective workforce to achieve these goals in a manner that merits public confidence and respect necessitates that all staff appreciate the relationship between their actions, both on the job and in their personal lives, and public opinion. A single staff’s misconduct or ineffective performance reflects negatively on their immediate co-workers, other staff of the OYA, other government agencies, and interferes with the OYA’s ability to accomplish its mission and goals.
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| Mission, Duties, and Responsibilities |
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Mission
The mission of the Professional Standards Office (PSO) is to help eliminate organizational conditions which may foster, permit, or encourage inappropriate behavior by OYA employees, and by ensuring that the integrity of the agency is maintained through a system of fair, objective, and impartial administrative investigation and review.
Duties & Responsibilities
In order to carry out its mission, the PSO shall:
- Enhance OYA youth access to reporting by initiating and administering the following reporting tools:
- Promote employee recognition and professionalism by administering the Director's Outstanding Service Award program and by tracking employee commendations: Commendation Report Online.
- Coordinate the agency’s complaint process by receiving, recording, tracking, and referring to the appropriate entity youth safety complaints made against the agency or its employees;
- Investigate allegations of staff misconduct (ethics/boundary/relationship issues), or any other investigation as requested by the Director or designee;
- Assist with staff training in the areas of ethics, boundaries, and other applicable policies;
- Provide reports that summarize the nature and disposition of all youth safety complaints received by the agency for submission to the Director and/or designee;
- Analyze trends in order to identify and correct organizational conditions which may permit misconduct to occur.
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