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About Us
OAA (Other Agency Accounts) is the collection agency for other State of Oregon agencies.
Vision
  • Knowledgeable employees
  • Honest and open communications with customers
  • Quality customer service with respect and approachability
Mission Statement
To achieve maximum recovery of debts owed to the State of Oregon while providing quality customer service.
Organization
Annual Performance Measures

What is OAA?
 
OAA was established in 1975 under ORS 293.250 (amended 2001) to collect debts owed to any agency of the State of Oregon. The program is self-supporting based on the retention of a percentage of dollars collected for other state agencies. At the end of each fiscal year, the amount of fees charged participating agencies is compared with actual program costs, and the surplus is refunded to the agencies based on their portion of the total fees charged.
 
During the 1999-2001 biennium, OAA collected nearly $53.3 million in otherwise uncollected state funds.
 
We Value
  • Ethical and professional conduct
  • Positive work environment
  • Quality partnerships
  • Operational efficiency
 
Our Goals
  • Continual improvement of processes and technology
  • Mutually acceptable account resolution
  • Increase public awareness and voluntary compliance
 
Do you have any questions or
comments about this OAA information?
Contact OAA. 
 
Page updated: June 21, 2007

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