The Integrated Workplace (IW) is a comprehensive design approach to assist in creating high-performance workplaces that support both business strategies and work functions, and can be readily adapted to meet changing needs.  Its purpose is to help organizations integrate business plans, user needs, space design, and alternative workplace strategies into an effective workplace strategy that enhances organizational and individual performance.

Integrated Workplace principles support the GSA strategic goal to “maintain a world-class workforce and a world-class workplace,” and are the foundation for other GSA workplace efforts, including the WorkPlace 20|20 Program that is developing an integrated design process and implementation tools, and the GSA World Class Workplace Program that is applying integrated workplace principles to GSA-occupied workplaces. 

Described in a 1999 publication entitled “The Integrated Workplace: A Comprehensive Approach to Developing Workspace,” the basic elements of the Integrated Workplace are the people who use it, the space that houses them, and tools (work strategies, technology, processes) that enhance productivity.  The publication also describes the elements important in creating high-performance office space, called the GSA Hallmarks of the Productive Workplace:  Spatial equity, healthfulness, flexibility, comfort, connectivity, reliability, and sense of place.  Workplaces that engage these essential elements have been shown to increase the health and satisfaction of those using them and reduce the time and expense needed to reconfigure workspace, providing better long-term value for the organization.

For more information on the Integrated Workplace, including related publications and case studies, see IW Resources.  For more information on GSA workplace programs and workplace information from other sources, refer to the links shown on the right.