Computer Settings Guide

Use this guide to ensure that your computer has the needed software, plug-ins, and correct settings.

Step 1:
JavaScript Enabled Test

Your browser must have JavaScript Enabled in order to use CDCynergy.

Your browser does not have JavaScript Enabled.
JavaScript needs to be Enabled.

To enable JavaScript in your browser, do the following

Select "Tools", "Internet Options" from the menu bar. Click the "Security" tab at the top of the screen. Click "Custom Level." The following item in the scrolling list should have a check or a dot beside of it:

  • "Active Scripting" should have "Enable"
 

Step 2:
Browser Test

CDCynergy is designed for Microsoft Internet Explorer Version 6.

Your browser does not have JavaScript Enabled.
JavaScript needs to be Enabled.
Please refer to Step 2 for instructions.

 

 
Step 3:
Real™ Player Test

You must have Real™ Player to view videos in CDCynergy. Click on the link below to test your computer.

Click here to test Real™ Player

If you can see and hear the video, your player is configured correctly; continue to Step 4 .

If you cannot see and hear the video, click on the link below to install the player.

NOTE: If you are using Microsoft Windows 95, you will need to download and install RealPlayer 8. RealOne Player will not run under Windows 95.

Click on the button below to install the player from the Real Media Web site.

RealPlayer

NOTE: Pay careful attention at the Real™ site to choose the free player as there are several other "for fee" players. The free Real™ Player is not always placed on the web page in a way that will catch your attention. Generally, the link you should look for is a plain text link and is not at the top of the page. It is not necessary to download the "FREE TRIAL" version or the RealOne™ pay-per-month player.
 
Step 4:
Adobe Acrobat Reader® Test

You must have Adobe Acrobat Reader® 6 or higher to open many of the resource files in CDCynergy. Click on the link below to test your computer. If you are prompted to download a file named "adobe_acrobat_test.pdf" then you do not have the reader installed. Press "cancel" and proceed to download the free Adobe Acrobat Reader®.

Click here to test Adobe Acrobat Reader® (PDF 18K)

Click on the link below to install the free Adobe Acrobat Reader®.

Click on the button below to install the reader from the Adobe Web site.

Acrobat Reader Install from Web

If the message "Could not find ColorSpace named CS0" displays, you may have an older version of Adobe Acrobat Reader®. Please install a newer copy by clicking the button above.
 
Step 5:
Macromedia Flash Player Test

You must have Macromedia™ Flash Player 6 or higher to view the opening and other animations on CDCynergy.

Your browser does not have JavaScript Enabled.
JavaScript needs to be Enabled.
Please refer to Step 2 for instructions.

 

Step 6:
Font Setting Test

This setting on your computer may cause some text to appear off screen. Your computer should be set to display small/regular size fonts. If the text below is completely inside the red box, your computer font setting is okay.

Font

You can adjust your font setting on Windows-based computers by accessing the "Display" window in the "Control Panel," or the font setting in Internet Explorer under "View" -> "Text Size" -> "Medium."
 
Step 7:
Screen Resolution Test

This setting on your computer may cause the graphics and text to misalign making it hard to read. Your screen resolution must be at least 800 x 600.
 

Finished!

 

 If your computer passes the tests above you are ready to begin using:
CDCynergy Heart Disease and Stroke Prevention Edition.