COMPLAINT REGARDING INVENTION PROMOTER

DATE OF CORRESPONDENCE: November 9, 2007

Name of the Invention Promotion Company: Inventors’ Publishing & Research, LLC

Invention Promoter's Address: 60 Spear Street, San Francisco, CA 94105

Complainant's Name: Tim Penner

Complainant's Address: 3634 N. Sapphire, Mesa, Arizona 85215

Customer's Name: Tim Penner

WHAT IS YOUR COMPLAINT?

Name of mass media invention promoter advertised in: Direct mailing, Internet website

Invention promotion services offered to be performed: A thorough examination of the invention for all its marketable features, the preparation and delivery to client within 30 days of signing the contract, a market research report, a marketing package within 45 days of receiving support materials from inventor, the preparation of an introductory cover brochure or e-mail to introduce the invention to potential inquirers , product development through its prototyping and rendering division called Go Proto. Also represent client in trade shows informing client about progress and results. Industrial design and engineering, individually focused product managers.

Explanation of complaint between customer and invention promoter:

IP&R has not, per our contract, performed the marketing services it agreed to. My invention has not had a “thorough examination for all its marketable features” as evidenced by the marketing brochure I received much later than promised. This brochure, which was sent for me to approve, had features listed that my invention did not even have. I tried to contact my “product marketing manager” who was the fourth one I’d had in the approximately 4 months since I signed the contract and got a message saying she would get back with me in 3 business days. I tried multiple times to contact the “quality assurance manager” and always got a notification that her voice mailbox was full. Before I had even received my brochure for approval, I was informed that my invention had already been presented to and rejected by prospective acquirers. I had money taken from a credit card without my approval. I have been passed around, misrepresented, misled and caused to be very unsatisfied.

I have paid over $5,000 and all I have received is a marketing research report, a very poor representation of my product on a single page brochure, monthly operating reports telling me that some representation of my invention has been “promoted” and rejected, continued bills even though I terminated the agreement many months ago and verbal & written requests for a refund that I have fallen on deaf ears. Please don’t make the mistake I made.

Signed: /s/Tim Penner                            Date: November 9, 2007

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