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 The USDA TARGET Center provides alternative (alt) formats
by request of USDA publications and documents in Braille,
large print, accessible PDF, and digital audio. Requests
may be submitted to any TARGET Center staff member in person,
by phone, or by email. Please note that there are separate
procedures for internal and external requests, as defined
below:
Internal Alt Format Requests:
Internal requests for alt formats originate from USDA employees
or agencies and involve a document created by the requestor.
Internal Alt Format Request Example:
The Forest Service in USDA Headquarters holds an event for
200 people in the Jefferson Auditorium and wants to ensure
that they have Braille and Large Print copies of the program
available to employees who are blind or have low-vision.
A Forest Service employee emails TARGET with a PDF version
of the four-page program and requests five Braille and ten
large print copies. TARGET guarantees the documents will
be available for pick-up in 5 business days.
External Alt Format Requests:
External requests for alt formats originate from USDA employees
or members of the general public and involve documents created
by USDA but not by the requestor. In order to process the
alt format request, TARGET needs to know as much of the following
details about the document as possible:
- The title of the document
- The type of document: single-sheet, brochure, booklet,
book, etc.
- The number of pages of the document
- The agency and/or office responsible for the creation
of the document
- The year of the document, if possible
In addition, TARGET will need:
- The name, phone number, email, and mailing address of
the requestor
- Notification of any specific due date for the request
Almost all external requests are provided to TARGET as information
only and require a waiting period while staff members attempt
to obtain a digital file. If this is not possible,
the requestor may be asked to send the printed version to
the TARGET Center. Please see our contact
information for a mailing address.
The TARGET Center will contact the customer immediately upon
obtaining either a print or digital version of the requested
file.
External Alt Format Request Example:
A customer in Lake Tahoe, Nevada contacts a TARGET staff
member by phone and requests a large print copy of the USDA
Food Guide Pyramid. The customer informs TARGET that the
publication is produced by the Food and Nutrition Service
(FNS). The staff member contacts FNS and obtains a PDF copy
of the guide within two business days. The staff member calls
the customer back and offers a choice between accessible
PDF and large print and the customer chooses large print.
TARGET produces the alt format and sends via Fed Ex within
3 business days.
Last Modified: 05/19/2008
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