Text Size: A+| A-| A   |   Text Only Site   |   Accessibility
SDC Services
Introduction

The State Data Center (SDC) is a shared services delivery and support unit. It provides standard information technology infrastructure to directly serve government entities.   
 
Oregon government uses a shared utility business model, similar to that found in power, water and telephone delivery organizations.  This model allows state government to pattern itself after service providers like outsourcers in the commercial market.
The state leverages skills, resources and assets to reduce costs through economies of scale and standardized solutions.  

Service Catalog
 
The SDC offers a consistent set of services and responsibilities for its customers in order to provide maximum quality, efficiency and value.
 
The  Service Catalog (pdf) contains descriptions of basic support services of centralized and remote infrastructure. The catalog is grouped under five categories— Computing, Network, Storage, Voice, and Security.
 
Contact Information
 
Sean McMullen
Service Catalog Owner
(503) 373-1724
 

Service Catalog
 
Supporting Documents
 
Service Catalog (pdf)
 
Use these forms to submit a Support Request:
Support Request Instructions (pdf)
Support Request Form (doc)
 
 
E-mail completed Support Requests
Contact your Account Manager (pdf)
 

For More Information
 
Submit your questions or comments about future services to SDC Information.

Customer Resources (pdf)

Service Catalog
Request Instructions
Support Request Form

Operations

Maintenance Windows

Other Resources

Voice Services
 
Page updated: October 02, 2008

Get Adobe Acrobat ReaderAdobe Reader is required to view PDF files. Click the "Get Adobe Reader" image to get a free download of the reader from Adobe.