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MedlinePlus Survey Results 2005

These survey results describe MedlinePlus and MedlinePlus en español users. Users provided this information in response to our online site surveys in 2005. Learn more about the American Customer Satisfaction Index survey used to gather MedlinePlus survey data.

We last published user survey results in 2003. Since then, new content and features have been added to MedlinePlus, including

• Surgical videos
• Herbal and dietary supplements
• MedlinePlus Go Local

During 2005 MedlinePlus served an average of 65 million page views a month. Patients, their families, and their health care providers come to MedlinePlus to find information on diseases, prescriptions, and treatments. They use this information for research, to help themselves, and to help others.

The National Library of Medicine would like to thank those of you who have responded to our surveys. Your comments and suggestions guide us to continuously improve MedlinePlus to meet your needs.

Here are the 2005 survey results:

1. How frequently do you visit this site?
2. How do you describe your race?
3. How do you describe your ethnicity?
4. What best describes the result of your visit?
5. What best describes your role in visiting MedlinePlus during this session?
6. Why are you visiting the MedlinePlus site today?
7. How did you learn of the MedlinePlus web site?
8. Which of the following best describes the highest level of education you have completed?
9. What is your preferred reading language on the Web?
10. In which country were you born?
11. From which country are you currently accessing this website?
12. In what state do you currently reside?
13. In which country were you born? (MedlinePlus en español)
14. From which country are you currently accessing this website? (MedlinePlus en español)
15. In what state do you currently reside? (MedlinePlus en español)

MedlinePlus respondents: N=901
MedlinePlus en español respondents: N=1199

MedlinePlus Survey Results 2003
MedlinePlus Survey Results 2001