| EAP Services for You and Your Family |
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| Things Getting You Down? |
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If you’re struggling with a work or family issue, free confidential help is just a call away to (800) 433-2320. PEBB contracts with Cascade Centers, Inc., to offer EAP services to agencies and employees. Cascade Centers provides professional counselors can guide you over the phone or in office visits. They’ll listen to you, help you sort things out and then work with you on a plan to set things straight. If needed, they can refer you to a provider in your medical plan.
All your contact with Cascade, from the first call to resolution, is private and confidential. No information about you goes back to your employer or PEBB.
Talking with an EAP professional can help you deal with such home or workplace issues as:
- Marital or premarital problems
- Divorce or separation
- Alcohol or drug abuse
- Gambling addiction
- Parent-child relationship
- Physical or sexual abuse
- Behavioral disorders
- Interpersonal relations
- Stress and anxiety
- Depression.
It takes just a phone call to access the EAP:
Portland (503) 639-3009
Salem (503) 588-0777
Toll Free (800) 433-2320
List of agencies and number of contracted, confidential counseling sessions per issue.
Any request for information about the EAP and your use of the EAP is confidential. Without your express written permission, no one will know, except in such rare circumstances as abuse or danger of harm to self or others.
You, your spouse or domestic partner, and other eligible dependents may access the benefit individually or together. Your family members will also receive the same level of confidentiality.
Cascade Centers provides PEBB only summary reports that do not identify anyone who has accessed the program. Reports include such things as the number of people seen for stress, depression, work issues and family problems, and how many people were employees or family members. They help Cascade Centers and PEBB plan screenings and education programs that meet PEBB member needs.
Cascade Centers’ professionals have advanced degrees in counseling, social work or psychology. They are all licensed practitioners.
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| New Personal Advantage Web |
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Because we all experience stresses in life, Cascade offers the Personal Advantage Web site. This compilation of online resources can help you handle your stressors to make life easier. Drawing from such world-class contributors as Harvard Medical School, Nolo Legal Press and FinanCenter, Personal Advantage aggregates more than 10,000 resources into an easy-to-use Web site.
- Health: Thousands of streaming videos and reviewed articles, and dozens of wellness assessments
- Legal: Hundreds of state-specific legal forms and thousands of articles
- Financial: State and federal tax forms along with 140 online calculators
- Personal Growth: Training Courses (with certificates of completion) and hundreds of articles on such topics as Business Management, Human Resources, Team Building and Communication
- Balanced Life: Interactive tools, tailored searches and videos on such topics as child care and elder care
- Mental Health: Assessments, videos and more.
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| Free Legal & Financial Advice |
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Through Cascade, you can have an initial, free 30-minute office or phone consultation with an attorney or CPA on a legal or financial issue (up to three per year). And if the issue needs further attention, you can hire the professional at 25 percent off of his or her normal hourly rate.
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| Homeownership Savings |
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This is a no cost, no obligation program where you can receive free consultation on using this service and also take advantage of substantial savings. You can save up to 50% off closing costs when buying, selling or refinancing a home. Get discounts on lender fees, real estate commissions, home inspection and moving services nationwide. Call (866) 505-3244. Or, you can sign up online.
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| Child & Elder Care Resources |
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Cascade Center will round up information and resources for you on any child or elder care issue. Examples include infant-to-college-age resources on education, childcare, parenting and adoption. For elders, examples include such issues as housing, alternative living, home health, community services, legal concerns and access to medical care.
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| Identity Theft Recovery |
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Where do you turn if you think someone has stolen your identity? Turn to the Cascade EAP. They'll provide unlimited phone consultation for identity theft recover. They'll help you manage and contact credit, ATM and other banking accounts. They'll also help you in resolving credit problems that can result. And, they'll be a free referral resource for access to consumer hotlines, government resources and Identity Theft Insurance providers.
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| Crisis Counseling |
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A personal or family crisis can turn your world upside down in a second. And crises can come up at any time. That's why Cascade Centers offers crisis counseling 24-hours a day, seven days a week. The service is available to you and all your eligible dependents, even if they live outside the state. Just call (800) 433-2320.
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| The Line (800) 433-2320 |
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The Line at Cascade Centers is there to help you and your dependents:
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Determine the best course of action to resolve personal, family and relationship issues
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Make good decisions.
The Line can also help you:
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Find a counselor in your area
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Locate community resources
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Schedule an appointment.
Your call is:
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Answered by a mental health professional (no recordings)
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Anonymous and completely confidential.
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| Concierge Services |
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The Cascade EAP offers information and resources to help today's busy people. Whether you want to know the season playbill at a local theatre or find dog obedience classes, call Cascade to find resources to make your life easier. Just call (800) 433-2320
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