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  I received a Password Request Code in the mail. What do I do now?
  Question
  I received a Password Request Code (PRC) in the mail. What do I do now?
  Answer
 

You can use either the Internet or our automated toll-free number to create a permanent password. Establishing a password involves three steps:

1. Go to the Password Services page; and

2. Use your temporary PRC to create a permanent password.

Or you can do this by telephone:

• Call us at 1-800-772-1213.
• Listen carefully to the menu choices and follow the instructions.
 
 
 
  
 
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