Air Travel Consumer Report for 2001
The Air Travel Consumer Report is a monthly product of the
Department of Transportation's Office of Aviation Enforcement and Proceedings.
The report is designed to assist consumers with information on the quality of
services provided by the airlines. This page links to reports from 2001.
The report is divided into four sections. These sections deal with flight
delays, mishandled baggage, oversales and consumer complaints. Each section of
the report is preceded by a brief explanation of how to read and understand the
information provided.
The report is usually issued during the first week of each month. The data on
flight delays, mishandled baggage, and consumer complaints are two months behind
the issue date of the report, e.g. the report issued in early May has data from
the month of March. Oversales are reported quarterly rather than monthly, and
oversales figures may be slightly older than the other data in certain months.
The report, which contains tables of information, is best printed in
"landscape" orientation.
Additional air travel data can be found on the BTS website.
Reports Issued in 2001 |
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To see the PDF version of the reports you will need the Adobe Acrobat reader. Click the icon to download it for free. |
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December 2001 Report PDF Version | MS Word Version Flight Delays: 12 months ending October 2001 Mishandled Baggage: October 2001 Oversales: 3rd Quarter 2001/January-September 2001 Consumer Complaints: October 2001 |
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November 2001 Report PDF Version | MS Word Version Flight Delays: 12 months ending September 2001 Mishandled Baggage: September 2001 Oversales: 2nd Quarter 2001/January-June 2001 Consumer Complaints: September 2001 |
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October 2001 Report PDF Version | MS Word Version Flight Delays: 12 months ending August 2001 Mishandled Baggage: August 2001 Oversales: 2nd Quarter 2001/January-June 2001 Consumer Complaints: August 2001 |
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September 2001 Report PDF Version | MS Word Version Flight Delays: July 2001/12 Months Ending July 2001 Mishandled Baggage: July 2001 Oversales: 2nd Quarter 2001 Consumer Complaints: July 2001 |
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August 2001 Report PDF Version | MS Word Version Flight Delays: June 2001/12 Months Ending June 2001 Mishandled Baggage: June 2001 Oversales: 1st Quarter 2001 Consumer Complaints: June 2001 |
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July 2001 Report PDF Version | MS Word Version Flight Delays: May 2001/12 Months Ending May 2001 Mishandled Baggage: May 2001 Oversales: 1st Quarter 2001 Consumer Complaints: May 2001 |
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June
2001 Report PDF Version | MS Word Version Flight Delays: April 2001/12 Months Ending April 2001 Mishandled Baggage: April 2001 Oversales: 1st Quarter 2001 Consumer Complaints: April 2001 |
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May
2001 Report PDF Version | MS Word Version Flight Delays: March 2001/12 Months Ending March 2001 Mishandled Baggage: March 2001/January-March 2001 Oversales: 4th Quarter 2000/January-December 2000 Consumer Complaints: March 2001/January-March 2001 |
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April
2001 Report PDF Version | MS Word Version Flight Delays: February 2001/12 Months Ending February 2000 Mishandled Baggage: February 2001 Oversales: 4th Quarter 2000/January-December 2000 Consumer Complaints: February 2001 |
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March 2001 Report PDF Version | MS Word Version Flight Delays: January 2001/12 Months Ending January 2001 Mishandled Baggage: January 2001 Oversales: 4th Quarter 2000/January-December 2000 Consumer Complaints: January 2001 |
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February
2001 Report PDF Version | MS Word Version Flight Delays: December 2000/12 Months Ending December 2000 Mishandled Baggage: December 2000/January-December 2000 Oversales: 3rd Quarter 2000/January-September 2000 Consumer Complaints: December 2000/January-December 2000 |
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January 2001 Report PDF Version | MS Word Version Flight Delays: November 2000/12 Months Ending November 2000 Mishandled Baggage: November 2000 Oversales: 3rd Quarter 2000 Consumer Complaints: November 2000 |
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Office of Aviation Enforcement and Proceedings
U.S. Department of Transportation
1200 New Jersey Ave, SE
Washington, DC 20590
http://airconsumer.ost.dot.gov
