Upon dialing either of the above telephone numbers,
you will first reach an automated information system.
Often, the information sought can be obtained without speaking
to a IAC representative. If you do not find the necessary information
using the automated information system, your call will be forwarded
to a USPTO Contact Center (UCC) operator who
can provide literature on patent topics, send you forms, and answer
basic questions if this is all that is needed. The UCC operator
will transfer calls to the IAC as necessary. Currently, the IAC
handles approximately 320 calls per day. So that we may assist
all of our customers, we ask that you limit your calls to a reasonable
length of time. A review of the materials available by mail or
on the USPTO Web Site prior to your call will make your questions
more meaningful and should provide the IAC staff with a better
opportunity to properly answer your questions.
Before you contact the IAC, you may find the answers to your
questions in the information available in the links on the right
side of this page.
You may direct questions
regarding how to use the Patent
Electronic Business Systems to electronically
file applications
or seek status information to the Patent
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