Who should I contact if I have a question about my savings association?
Contact the OTS Consumer Response Center to reach a dedicated consumer affairs specialist.
Phone: 1 (800) 842-6929
TTY: 1 (800) 877-8339
Monday through Friday 8:00 a.m. – 5:30 p.m., Eastern Standard Time
Fax: (202) 906-7342
E-mail: consumer.complaint@ots.treas.gov
For your protection and the security of your personal information, a signed authorization is required before we will conduct a complaint analysis.
Where can I get information about my savings association and its related organizations?
How do I determine who regulates my financial institution?
1700 G Street, NW, Washington, DC 20552
Phone (202) 906-6000 | E-mail