September 2008 Issue

September 2008
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Cover Story

Geared Toward Innovation

Businesses that aim to innovate will find the process isn’t as daunting when there’s a true commitment to quality.

by Søren Bisgaard

Open Access

Case Study



In the Lead

Organizations must closely measure and analyze their processes and employees—leading indicators—to ensure innovation efforts pay off

by Peter Merrill


Innovation



Newer, Better, Faster

Six Sigma tools and methods can play a pivotal role in the pursuit of innovating new products and services.

by James R. Stevenson and Ali E. Kashef


Basic Quality



Starting from Scratch

Use the Quality Systems Development Roadmap to determine which quality management system is the best fit for your company.

by Nicole Radziwill, Diane Olson, Andrew Vollmar, Ted Lippert, Ted Mattis, Kevin Van Dewark and John W. Sinn


Performance Metrics



Driven by Metrics

It’s not enough to find the right performance metrics. Measures must be evaluated and updated constantly to stay accurate and provide relevant data.

by Duke Okes


Share Your Quality Journey

Each month, QP includes an interesting, personal quality story in its "Quality in the First Person" column. If you are interested in sharing your story, e-mail editor@asq.org. For a bit of inspiration, read the most recent column.

Upcoming Events

Supply-Chain World Europe.

September 30-October 2, 2008 | Hungary
Visit www.supply-chain.org or e-mail info@supply-chain.org.

Tooling for Composites.

September 29-October 1, 2008 | Seattle
Call the Society of Manufacturing Engineers at 313-425-3000 or visit www.sme.org/tfc or e-mail info@supply-chain.org.

more events

Featured Tools
Affinity Diagram

Affinity Diagram

Organize your ideas into their natural relationships.

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Pareto Chart

Pareto Chart

Organize your data to see which factors are more significant.

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Check Sheet

Check Sheet

Collect and analyze your data with this structured form.

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Quality Progress Discussion Boards

ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.

view the QP Discussion Board

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