Slide Presentation of the 2007 Annual Meeting of AHRQ

Variation In How e-RX Processed

• Most chains drop e-Rx into the store fill queue
• Some print e-RX and then process (phasing out, short term transition issue)
• Most auto populate fields
• Images of e-RX available on some systems
• Some chains treat e-Rx with lower response urgency than:
  • Customers waiting in line
  • Clinicians on the phone
  • Faxes on the printer
• Other chains grant e-RX the highest fill priority