Slide Presentation from the AHRQ 2007 Annual Conference

Results and Lessons Learned

• Selected Outcomes
  • 2006: Impact of diabetes screening reminders for non-adherent members—after 90 days 44% members had at least one test done after the reminder; 23% had all three tests (HbA1c, LDL-C, microalbumin test).
  • 2004: Impact of in-office education regarding diabetes disparities and importance of screening—HEDIS® 2005 did not show improvement in LDL testing rates in Medicare Advantage HMO pilot PCP practice sites who received education.
• Selected Lessons Learned
  • Engagement of senior management is critical.
  • Collaborate, collaborate! Internal and external.
  • Network physicians supportive of our efforts.
  • Lag time: data analysis, use of data.
  • Dedicated resources is critical.
  • Limited evidence to guide efforts.