Slide Presentation from the AHRQ 2007 Annual Conference

Organizational and Community Strategies

• Health Care Disparities/Culturally Appropriate Linguistic Services Committee created in 2005. This multi-departmental committee meets bimonthly to discuss initiatives to address health disparities, cultural, and linguistic issues.
• Cultural competency training for clinical staff (physicians, nurses and customer service staff) in 2007 using e-learning based tool.
• Highmark funds numerous grants to promote health and well-being in communities throughout our 49-county service area. Some disparity reduction grants provide support for health and dental programs that support healthy lifestyles, chronic disease management, health screenings in underserved communities, and informational events.