Slide Presentation from the AHRQ 2007 Annual Conference

Lessons Learned

• Necessary to implement many projects for their to be a tipping point.
• Identifying and defining metrics linked to process change is challenge for operational staff.
• Important to establish infrastructure for evaluation with system redesign
• Quantitative evaluation not rigorous research -lack of controls and randomization.
• Physician participation a challenge.
• Lean tools needed to be adapted to the healthcare environment.