Slide Presentation from the AHRQ 2007 Annual Conference

CAHPS and Quality Improvement

• CAHPS III:
  • Refining QI model for implementing patient and family-centered care
    • Creation of a meta-model to guide practice redesign and implementation of patient and family-centered care;
    • Updating of CAHPS Improvement Guide to link with new Health Plan and Clinician-Group CAHPS surveys
    • Conversion to a web-based document to improve access and linkages to CAHPS reports.