The Paper Check Conversion Over the Counter system converts paper checks received over the counter or through the mail into electronic debits to the check writer's account.
New Customer Support Information!
PCC OTC will have a new service provider effective January 1, 2009 and new customer service information.
Effective January 1, 2009
For all customer service issues, please contact the Treasury OTC Support Center:
By Phone:
866-945-7920, toll free
302-324-6442, local number (Delaware)
510-428-6824 (option 4, option 5, option 4), Military DSN
By Email:
FMS.OTCChannel@citi.com
New 12/18/08 - OTC Channel Transition Update
For all of the current news and updates on the OTC Channel transition and Release 5.4, please
visit the 'In the News' link.
