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Sexually Transmitted Diseases  >  Program Guidelines  >  Partner Services

Partner ServicesProgram Operations Guidelines for STD Prevention
Partner Services

Appendix PS-D

CLUSTER INTERVIEW FORMAT

Introduction, Professional Role, and Purpose

  • Introduce yourself and anyone else present.
  • Explain your professional role (avoiding titles such as DIS).
  • Explain confidentiality.
  • Explain the purpose of the session:
    • to provide information about the disease to which exposed and the reason for treatment
    • to provide information to help prevent future exposures
    • to help the patient know what to do if reexposed

Patient Assessment

The interviewer maintains active, two-way client-centered communications throughout the interview by:

  • communicating at the patient's level of understanding;
  • using open-ended questions;
  • using appropriate nonverbal communication;
  • using positive reinforcement;
  • soliciting feedback;
  • listening effectively; and
  • using plain paper to record interview notes (never take standard forms into the interview).

Patient Concerns

  • Identify and resolve any of the patient's concerns (why given treatment with a negative test; why talk with DIS if test is negative; confidentiality; time; clinic experience; etc.).
  • Determine the content and emphasis of disease intervention behaviors based on the patient's attitudes and needs.

Socio-sexual Information

  • Describe the importance of having accurate personal and medical information in resolving the patient's disease problems.
  • Question the patient conversationally about where he or she lives; telephone number; alternative locating information; living with whom: employment; travel; recreation; and social groups. Explain reasons for questions if patient shows signs of concern.

Medical History and Disease Comprehension

  • Determine what the patient knows about the disease.
  • Reinforce what the patient knows about the disease, and correct any misconceptions that arise.
  • Present an individualized discussion, not a medical lecture.
  • Discuss incubation and the natural course of the disease, mode of transmission, symptoms, possible sites of exposure, risk of re-infection, risk reduction, and patient's STD history.
  • Pursue A-1's based on the responsiveness of the patient.

Disease Intervention Behaviors

Assuring Examination of Partners and Associates

  • Review confidentiality and the professional role of the DIS.
  • Briefly review the patient's comprehension of the disease and the modes of transmission.
  • Define the significance of immediate partner referral, emphasizing that one or more may have an STD which would re-expose the patient.
  • Establish that the referral will be done immediately and will be for everyone's benefit.
  • Assess the patient's response to the session thus far and determine the patient's concerns regarding partners.
  • Determine the patient's capability to participate in partner referral (if that option exists).
  • Evaluate problems and select appropriate solutions. Some specific motivational approaches to problem solving are:
    • prevention of reexposure to disease
    • potential of having asymptomatic partners
    • risk of being asymptomatic if infected
    • risk of complications if infected
    • inconvenience
    • concern about partners or social group
    • rapid examination reduces potential for spread
    • reduce the chance of complications by helping now.
  • Gather the following information about each partner:
    • Name (including nicknames), address (including apartment number), telephone number, living arrangements, work address and telephone number, age/race/sex/marital status, physical description, and other locating information
    • Exposure information
    • Pursue A-2's and A-3's (A-2's will include the original patient's partners).

Risk-Reduction Plan

(This section shifts attention to the patient's behaviors that put him or her at risk for all sexually transmitted disease, and includes an HIV counseling session. These messages should be individualized and tailored to each patient.)

  • Point out that the patient can expose themselves to HIV or other STDs in exactly the same manner as this exposure occurred.
  • Determine what the patient knows about HIV and other STDs, and correct any misconceptions.
  • Review the patient's sexual and drug-related behaviors and STD history from earlier in the interview, and engage the patient in a discussion regarding the patient's perceived risks for HIV and STDs.
  • Reinforce and support patient's knowledge, actions, intentions, and communications about current or future safer sex and other risk-reduction behavior changes.
  • Negotiate a realistic and incremental plan for reducing risks.
  • Help the patient identify possible barriers to behavior change, particularly condom use.
  • Document what the patient feels is a reasonable, attainable risk-reduction plan, and offer the patient a copy.
  • Offer the patient the opportunity to test for HIV. If the patient refuses the test, offer the facility's HIV services in the future.
  • Document the date and time for return appointments for STD and HIV test results.
  • If tested, discuss the patient's plan to cope while waiting for the test results. If the patient appears not to have a support system, offer your office phone number and a hotline number as part of support available during the waiting period.

Conclusion

  • Evaluate remaining patient needs or potential compliance problems.
  • Reinforce any commitments made by the patient.
  • Redefine respective roles and referral procedures.
  • Reinforce confidentiality.




Page last modified: August 16, 2007
Page last reviewed: August 16, 2007 Historical Document

Content Source: Division of STD Prevention, National Center for HIV/AIDS, Viral Hepatitis, STD, and TB Prevention