Description: This workshop is designed to assist service providers in implementing a results-oriented case management system. Participants learned what DOL Federal Project Officers look for when they monitor a site. In addition, participants will learn about an array of web-based tools to assist them in their work. Improving Services and Performance: Toolkit for Effective Front-line Services to Youth is a guide and training product, created in partnership with state and local service providers that will be highlighted.
Disclaimer: By providing this sample to you, the U.S. Department of Labor (DOL) is not endorsing or requiring you to use any information contained in the sample file. This information is an example only, prepared to demonstrate a well organized file. DOL does not require grantees to organize participant paper files in this manner. This sample file can and should be modified to incorporate pertinent information regarding your grant program requirements.