Alabama Department of Human Resources, QC No. 44 (1992)

Department of Health and Human Services

Departmental Appeals Board

AFDC QUALITY CONTROL REVIEW PANEL

SUBJECT:  Alabama Department of
Human Resources
Docket No. A-92-176

DATE:  October 14,1992

DECISION ON RECONSIDERATION

The Regional Administrator for the Administration for
Children and Families (ACF or Agency) filed a request
for reconsideration of the decision in Docket Nos. A-92-4
and A-92-39.   1/  In that decision, we reversed error
determinations by the Regional Administrator.  We
reasoned that the State had fully complied with the
requirements specified by the Agency in its Quality
Control Manual (QCM) for investigating client income
where the client claims no income.  For this reason, we
held that the State did not commit an error for QC
purposes although later information revealed that the
clients had received unreported income.  We have
carefully considered the Agency's arguments and the
State's responses.  We conclude that our prior decision
was not erroneous as a matter of fact or law, and we
therefore deny the Agency's request for reconsideration.

Applicable Authority

Section 408(a) of the Social Security (Act) provides:

 In General.--In order to improve the accuracy of
payments of [AFDC], the Secretary shall establish
and operate a quality control system under which the
Secretary shall determine, with respect to each
State, the amount (if any) of the disallowance
required to be repaid to the Secretary due to
erroneous payments made by the State in carrying out
the State plan approved under this part.

Section 408(m)(6) of the Act defines "erroneous payments"
as follows:

 The term "erroneous payments" means the sum of
overpayments to eligible families and payments to
ineligible families made in carrying out a plan
approved under this part.

Section 402(a)(7)(A) of the Act requires the State
agency, in determining need, to consider "any . . .
income and resources of any child or relative claiming
aid to families with dependent children" (AFDC).

Agency's Arguments on Reconsideration

In its request for reconsideration, the Agency
acknowledged that our decision of May 22, 1992 focused on
the narrow issue of whether the State had complied with
specific instructions in the QCM for investigating a
client's allegation that the client did not have income.
 However, the Agency went on to argue that the decision
was erroneous as a matter of law because it might be
interpreted to overturn Agency policy that "client-
caused" errors be included in calculating a State's error
rate.  The Agency argued that this result would be
contrary to Congress' intent in passing the Omnibus
Budget Reconciliation Act (OBRA) of 1989 because Congress
was aware of the Agency's policy regarding client-caused
errors and did not take any action in the legislation to
change that policy.  The Agency provided the Panel with
portions of a 1988 report submitted to Congress on behalf
of the Secretary of Health and Human Services (the
Secretary), which explained the Agency's policy
determination that client-caused errors should be counted
as errors against the State for AFDC QC purposes.

The Agency further argued that the Panel's decision could
have the effect of forcing the federal government to
participate in erroneous payments over and above the
statutory error tolerances.  Finally, the Agency pointed
out that section 408(f)(2) of the Act reduces a State's
disallowance by the amount of overpayments the State has
recovered from clients.  The Agency argued that section
408(f)(2) rendered erroneous the Panel's observation that
operation of the State's Income Eligibility Verification
System (IEVS) was self-correcting, in that when income
was reported on IEVS, any overpayment would be discovered
and could be pursued through the State's overpayment
recoupment procedures.

Analysis

The State correctly pointed out that the Agency's
arguments regarding the Secretary's 1988 report to
Congress and its potential impact on our analysis of
Congress' intent in passing the OBRA 89 revisions to the
AFDC QC program, are raised for the first time on
reconsideration.  The Agency presented arguments
regarding the meaning of section 408 of the Act and
Congress' intent in passing it in its submissions to us
pending our initial decision.  The Agency stated in its
request for reconsideration that the Secretary's report
was submitted to Congress in March, 1988.  Thus, this is
hardly a case of newly-discovered evidence.  It is in the
interests of all parties that the issues be fully
developed during initial decision proceedings before the
Panel.  Therefore, under most circumstances, the Panel
will not consider, on reconsideration, evidence or legal
arguments that could have been presented previously, but
were not.  In the present case, we address these
arguments by the Agency, but only to make clear that they
would not change our conclusion that reconsideration is
not warranted.

The Agency has maintained throughout the proceedings
before us that the payments at issue in these cases were
erroneous payments within the statutory definition. 
There has never been any dispute as to the fact that the
clients in these cases had unreported income in the
review month which made them ineligible for AFDC
benefits.  Thus, payments to them constituted "payments
to ineligible families," a category within the statutory
definition of erroneous payments.  According to the
Agency, our inquiry should end there.  The Agency argued
that, in section 408(c)(3) of the Act, Congress carved
out specific exceptions to the definition of erroneous
payments, and that these exceptions must be narrowly
construed.

The Agency has suggested that our decision in Docket Nos.
A-92-4 and A-92-39 improperly creates an exception to the
statutory definition of "erroneous payments."  That
argument betrays a misunderstanding of our decision. 
Crucial to our decision was the fact that the Agency had
specified in section 3552 of the QCM that States should
rely on IEVS in investigating a client's claim of no
earned income.  Thus, our decision does not create a new
exception, but merely recognizes an exception which the
Agency impliedly created in its QCM.  As we explained in
our earlier decision, information regarding income is not
necessarily posted to IEVS immediately when a person
obtains employment.  Employers report employee income to
the State quarterly.  Therefore, there can be a time lag
before client income appears on IEVS, even though the
system is operating properly.  Because of the QCM
provision directing states to use IEVS as primary
evidence of client income, we reasoned that the State
could not be held in error where the income information
had not yet been posted to IEVS.  Our decision recognized
that, in essence, the Agency itself has created a policy
through the QCM under which technically erroneous
payments which result from the time lag inherent in IEVS
reporting will not be counted in determining a state's
error rate.

The Agency argued that its policy is that any erroneous
payment within the statutory definition must be counted
in determining a state's error rate.  However, the Agency
has promulgated a policy elsewhere in the QCM pursuant to
which certain errors, known as Payment Adjustment Lag
(PAL) errors, do not count in determining a State's error
rate, despite the fact that they may result in erroneous
payments, as defined by statute.   2/  From the Agency's
promulgation of its PAL policy, we infer that the Agency
has concluded that it has the authority, in certain
circumstances, to define certain types of "erroneous
payments" that will not be included in determining a
state's error rate.   3/  Thus, in our view, the Agency,
in section 3552 of the QCM, has impliedly adopted a
similar policy under which technically erroneous payments
resulting from income not yet reported to IEVS will not
be counted in determining a state's error rate.

Contrary to the Agency's assertion, our decision in
Docket Nos. A-92-4 and A-92-39 does not require the
Agency to reverse its policy of including client-caused
errors in calculating a state's error rate.  Under our
interpretation, section 3552 of the QCM excludes from a
state's error rate only those cases in which the state
fully investigated a client's allegation that there was
no income, and in which income information was not yet
available through IEVS because the information had yet to
be processed in accordance with the proper administration
of the responsible state agency.  The Agency did not
allege in this case that the State's administration of
its IEVS was improper or that the IEVS was somehow
deficient.

We are unpersuaded by the Agency's argument that our
decision will force the federal government to participate
in erroneous payments beyond those required by the
statutory error tolerances.  Our decision in no way
modifies the statutory error tolerances.  We have
concluded that section 3552 of the QCM embodies a policy
decision by the Agency that certain payments not be
considered in computing a state's error rate.  This
policy means that, for purposes of the QC process, such
payments are not considered to be "erroneous."  If a
state's error rate, computed in accordance with all
relevant Agency policies, exceeds the statutory error
tolerance, the federal government will be entitled to
collect a disallowance.  Moreover, as we pointed out in
our earlier decision, the Agency is free to modify the
policy embodied in section 3552 of the QCM should it
choose to do so.

Similarly, we are not persuaded by the Agency's argument
that Congress, by its silence, implicitly endorsed the
Agency's policy that all client-caused errors must be
counted in determining a state's error rate.  The Agency
has pointed to nothing in the legislative history that
would indicate that Congress consciously endorsed that
policy.  Given Congress' silence, we are unwilling to
place determinative weight on the mere fact that a report
expressing the Agency's views was submitted.

Finally, we reject the Agency's contention that section
408(f)(2) of the Act precludes the result we reach.  The
Agency argued that, under our analysis, states would
benefit from a credit against their disallowance amount
for overpayments recovered, without incurring any
detriment for the original erroneous payment.  However,
the fact that a state may eventually have its
disallowance amount reduced on account of overpayment
recoveries is simply irrelevant to the question of
whether the state commits an error for QC purposes by
making that payment in the first place.

Conclusion

For the reasons stated, we conclude that our decision in
Docket Nos. A-92-4 and A-92-39 was not erroneous as a
matter of fact or law.  Therefore, we decline to
reconsider our earlier decision.

 

    _____________________________
    Peggy McFadden Elmore

 

    _____________________________
    Leslie A. Weyn

 

    _____________________________
    Maxine Winerman


* * * Footnotes * * *

      1.    Upon such a request, the Quality Control
Review Panel's Interim Guidelines provide that the Panel
may reconsider its decision where a party alleges a clear
error of fact or law.
      2.    PAL errors are payment errors -- referred to
as "discrepancies" in the QCM -- that result from changes
in circumstances which occur in the review month or in
the month immediately preceding the review month.  QCM
section 3300.  The QCM notes:  "The PAL concept was
established to take into account the fact that advance
notice requirements or systems limitations may prevent
the [State] from making timely adjustments to the review
month's payment when changes in circumstances occur." 
Id.  Appendix A to the QCM provides that "when all the
discrepancies found to exist in the case are PAL, there
will [be] no payment error."
      3.    Perhaps this authority is derived from the
Secretary's authority, under section 408(a) of the Act,
to "determine, with respect to each State, the amount (if
any) of the disallowance required to be repaid to the
Secretary due to erroneous payments made by the State." 
This provision appears to grant the Secretary broad
discretion to determine whether or not all technically
erroneous payments should be considered in determining a
State's error rate, and hence, its disallowance amount.