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KPS Health Plans

Federal Employees Health Benefits Program
2003 Plan Brochure
Accessible Version

Pages 1--64


Page 1
OPM Letterhead -- seal and agency name


Dear Federal Employees Health Benefits Program Participant:

I am pleased to present this Federal Employees Health Benefits (FEHB) Program plan brochure for 2003. The brochure explains all the benefits this health plan offers to its enrollees. Since benefits can vary from year to year, you should review your plan's brochure every Open Season. Fundamentally, I believe that FEHB participants are wise enough to determine the care options best suited for themselves and their families.

In keeping with the President's health care agenda, we remain committed to providing FEHB members with affordable, quality health care choices. Our strategy to maintain quality and cost this year rested on four initiatives. First, I met with FEHB carriers and challenged them to contain costs, maintain quality, and keep the FEHB Program a model of consumer choice and on the cutting edge of employer-provided health benefits. I asked the plans for their best ideas to help hold down premiums and promote quality. And, I encouraged them to explore all reasonable options to constrain premium increases while maintaining a benefits program that is highly valued by our employees and retirees, as well as attractive to prospective Federal employees. Second, I met with our own FEHB negotiating team here at OPM and I challenged them to conduct tough negotiations on your behalf. Third, OPM initiated a comprehensive outside audit to review the potential costs of federal and state mandates over the past decade, so that this agency is better prepared to tell you, the Congress and others the true cost of mandated services. Fourth, we have maintained a respectful and full engagement with the OPM Inspector General (IG) and have supported all of his efforts to investigate fraud and waste within the FEHB and other programs. Positive relations with the IG are essential and I am proud of our strong relationship.

The FEHB Program is market-driven. The health care marketplace has experienced significant increases in health care cost trends in recent years. Despite its size, the FEHB Program is not immune to such market forces. We have worked with this plan and all the other plans in the Program to provide health plan choices that maintain competitive benefit packages and yet keep health care affordable.

Now, it is your turn. We believe if you review this health plan brochure and the FEHB Guide you will have what you need to make an informed decision on health care for you and your family. We suggest you also visit our web site at www.opm.gov/insure.

     Sincerely,
Director Coles' Signature
   Kay Coles James
   Director
2

KPS Health Plans 2003 www. kpshealthplans. com
A Prepaid Comprehensive Medical Plan

For changes
in benefits
see page 7.

Serving: Most of Western Washington.
Enrollment in this Plan is limited. You must live or work in our Geographic Service area to enroll. See page 6 for requirements.

Enrollment codes for this Plan:
High Option VT1 Self Only

VT2 Self and Family
Standard Option VT4 Self Only
VT5 Self and Family

RI 73-051 1.
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2.
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Notice of the Office of Personnel Management's
Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS
INFORMATION. PLEASE REVIEW IT CAREFULLY.
By law, the Office of Personnel Management (OPM), which administers the Federal Employees Health Benefits (FEHB) Program, is required to protect the privacy of your personal medical information. OPM is also required to give you this notice to tell you how
OPM may use and give out (" disclose") your personal medical information held by OPM.
OPM will use and give out your personal medical information:
To you or someone who has the legal right to act for you (your personal representative), To the Secretary of the Department of Health and Human Services, if necessary, to make sure your privacy is protected,
To law enforcement officials when investigating and/ or prosecuting alleged or civil or criminal actions, and Where required by law.

OPM has the right to use and give out your personal medical information to administer the FEHB Program. For example:
To communicate with your FEHB health plan when you or someone you have authorized to act on your behalf asks for our assistance regarding a benefit or customer service issue.
To review, make a decision, or litigate your disputed claim. For OPM and the General Accounting Office when conducting audits.

OPM may use or give out your personal medical information for the following purposes under limited circumstances:
For Government healthcare oversight activities (such as fraud and abuse investigations), For research studies that meet all privacy law requirements (such as for medical research or education), and
To avoid a serious and imminent threat to health or safety.
By law, OPM must have your written permission (an "authorization") to use or give out your personal medical information for any purpose that is not set out in this notice. You may take back (" revoke") your written permission at any time, except if OPM has
already acted based on your permission.
By law, you have the right to:
See and get a copy of your personal medical information held by OPM. Amend any of your personal medical information created by OPM if you believe that it is wrong or if information is missing,
and OPM agrees. If OPM disagrees, you may have a statement of your disagreement added to your personal medical information.
Get a listing of those getting your personal medical information from OPM in the past 6 years. The listing will not cover your personal medical information that was given to you or your personal representative, any information that you authorized
OPM to release, or that was given out for law enforcement purposes or to pay for your health care or a disputed claim. Ask OPM to communicate with you in a different manner or at a different place (for example, by sending materials to a P. O.
Box instead of your home address). 3.
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Ask OPM to limit how your personal medical information is used or given out. However, OPM may not be able to agree to your request if the information is used to conduct operations in the manner described above.
Get a separate paper copy of this notice.
For more information on exercising your rights set out in this notice, look at www. opm. gov/ insure on the web. You may also call 202-606-0191 and ask for OPM's FEHB Program privacy official for this purpose.

If you believe OPM has violated your privacy rights set out in this notice, you may file a complaint with OPM at the following address:
Privacy Complaints Office of Personnel Management
P. O. Box 707 Washington, DC 20004-0707

Filing a complaint will not affect your benefits under the FEHB Program. You also may file a complaint with the Secretary of the Department of Health and Human Services.
By law, OPM is required to follow the terms in this privacy notice. OPM has the right to change the way your personal medical information is used and given out. If OPM makes any changes, you will get a new notice by mail within 60 days of the change. The
privacy practices listed in this notice will be effective April 14, 2003. 4.
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Table of Contents
Introduction. ..................................................................................... 4
Plain Language..................................................................................... 4
Stop Health Care Fraud!...................................................................................................................................................................... 4
Section 1. Facts about this HMO plan................................................................................................................................................ 6
How we pay providers....................................................................................................................................................... 6
Your Rights ....................................................................................................................................................................... 6
Service Area ...................................................................................................................................................................... 6
Section 2. How we change for 2003............................................................................................................................................... 7
Program-wide changes ...................................................................................................................................................... 7
Changes to this Plan .......................................................................................................................................................... 7
Section 3. How you get care ... ........................................................................................................................................... 8
Identification cards ............................................................................................................................................................ 8
Where you get covered care .............................................................................................................................................. 8
Plan providers ..................................................................................................................................................... 8
Plan facilities....................................................................................................................................................... 8
What you must do to get covered care............................................................................................................................... 8
Primary care ........................................................................................................................................................ 8
Specialty care ...................................................................................................................................................... 8
Hospital care ....................................................................................................................................................... 9
Circumstances beyond our control .................................................................................................................................... 9
Services requiring our prior approval.............................................................................................................................. 10
Help us control costs ....................................................................................................................................................... 10
Outpatient surgery............................................................................................................................................. 10
Pre-admission testing ........................................................................................................................................ 10
Pre-admission certification................................................................................................................................ 11
Section 4. Your costs for covered services....................................................................................................................................... 12
Copayments....................................................................................................................................................... 12
Deductible ......................................................................................................................................................... 12
Coinsurance....................................................................................................................................................... 12
Your catastrophic protection out-of-pocket maximum.................................................................................................... 12
Section 5. Benefits........................................................................................................................................................................ 13
Overview ......................................................................................................................................................................... 13
(a) Medical services and supplies provided by physicians and other health care professionals................................. 14
(b) Surgical and anesthesia services provided by physicians and other health care professionals ............................. 25
(c) Services provided by a hospital or other facility, and ambulance services........................................................... 29
(d) Emergency services/ accidents .............................................................................................................................. 32

2003 KPS Health Plans 2 Table of Contents
(e) Mental health and substance abuse benefits ......................................................................................................... 34 5.
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(f) Prescription drug benefits ..................................................................................................................................... 36
(g) Dental benefits ...................................................................................................................................................... 38
Section 6. General exclusions things we don't cover..................................................................................................................... 43
Section 7. Filing a claim for covered services.................................................................................................................................. 44
Section 8. The disputed claims process ............................................................................................................................................ 45
Section 9. Coordinating benefits with other coverage...................................................................................................................... 47
When you have other health coverage............................................................................................................................. 47
What is Medicare .............................................................................................................................................. 47
Medicare managed care plan............................................................................................................................. 50
TRICARE and CHAMPVA.............................................................................................................................. 50
Workers' Compensation .................................................................................................................................... 51
Medicaid............................................................................................................................................................ 51
Other Government agencies .............................................................................................................................. 51
When others are responsible for injuries ........................................................................................................... 51
Section 10. Definitions of terms we use in this brochure ................................................................................................................. 53
Section 11. FEHB facts .................................................................................................................................................................... 55
Coverage information .................................................................................................................................................... 55
No pre-existing condition limitation ................................................................................................................. 55
Where you get information about enrolling in the FEHB Program................................................................... 55
Types of coverage available for you and your family ....................................................................................... 55
Children's Equity Act ....................................................................................................................................... 55
When benefits and premiums start .................................................................................................................... 56
When you retire................................................................................................................................................. 56
When you lose benefits.................................................................................................................................................. 56
When FEHB coverage ends .............................................................................................................................. 56
Spouse equity coverage..................................................................................................................................... 56
Temporary Continuation of Coverage (TCC) ................................................................................................... 56
Converting to individual coverage .................................................................................................................... 57
Getting a Certificate of Group Health Plan Coverage....................................................................................... 57
Long term care insurance is still available ........................................................................................................................................ 58
Index.................................................................................................................................................................................................. 59
Summary of benefits ......................................................................................................................................................................... 60
Rates.................................................................................................................................................................................... Back cover

2003 KPS Health Plans 3 Table of Contents 6.
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Introduction
This brochure describes the benefits of KPS Health Plans under our contract (CS 1767) with the Office of Personnel Management (OPM), as authorized by the Federal Employees Health Benefits law. The address for KPS Health Plans administrative offices is:
KPS Health Plans 400 Warren Avenue, P. O. Box 339
Bremerton, Washington 98337
This brochure is the official statement of benefits. No oral statement can modify or otherwise affect the benefits, limitations, and exclusions of this brochure. It is your responsibility to be informed about your health benefits.

If you are enrolled in this Plan, you are entitled to the benefits described in this brochure. If you are enrolled in Self and Family coverage, each eligible family member is also entitled to these benefits. You do not have a right to benefits that were available before
January 1, 2003, unless those benefits are also shown in this brochure.
OPM negotiates benefits and rates with each plan annually. Benefit changes are effective January 1, 2003, and changes are summarized on page 7. Rates are shown at the end of this brochure.

Plain Language
All FEHB brochures are written in plain language to make them responsive, accessible, and understandable to the public. For instance,
Except for necessary technical terms, we use common words. For instance, "you" means the enrollee or family member; "we" means KPS Health Plans.
We limit acronyms to ones you know. FEHB is the Federal Employees Health Benefits Program. OPM is the Office of Personnel Management. If we use others, we tell you what they mean first.
Our brochure and other FEHB plans' brochures have the same format and similar descriptions to help you compare plans.
If you have comments or suggestions about how to improve the structure of this brochure, let OPM know. Visit OPM's "Rate Us" feedback area at www. opm. gov/ insure or e-mail OPM at fehbwebcomments@ opm. gov. You may also write to OPM at the Office of

Personnel Management, Office of Insurance Planning and Evaluation Division, 1900 E Street, NW Washington, DC 20415-3650.

Stop Health Care Fraud!
Fraud increases the cost of health care for everyone and increases your Federal Employees Health Benefits (FEHB) Program premium.

OPM's Office of the Inspector General investigates all allegations of fraud, waste, and abuse in the FEHB Program regardless of the agency that employs you or from which you retired.
Protect Yourself From Fraud Here are some things you can do to prevent fraud:
Be wary of giving your plan identification (ID) number over the telephone or to people you do not know, except to your doctor, other provider, or authorized plan or OPM representative.
Let only the appropriate medical professionals review your medical record or recommend services. Avoid using health care providers who say that an item or service is not usually covered, but they know how to bill us to get it
paid. Carefully review explanations of benefits (EOBs) that you receive from us.
Do not ask your doctor to make false entries on certificates, bills or records in order to get us to pay for an item or service.

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If you suspect that a provider has charged you for services you did not receive, billed you twice for the same service, or misrepresented any information, do the following:
Call the provider and ask for an explanation. There may be an error. If the provider does not resolve the matter, call us at 360-478-6796 or toll free at 800-552-7114 and explain the situation.
If we do not resolve the issue:
CALL THE HEALTH CARE FRAUD HOTLINE 202-418-3300

OR WRITE TO: The United States Office of Personnel Management
Office of the Inspector General Fraud Hotline 1900 E Street, NW, Room 6400
Washington, DC 20415

Do not maintain as a family member on your policy: Your former spouse after a divorce decree or annulment is final (even if a court order stipulates otherwise); or
Your child age 22 or older (unless he/ she is disabled and incapable of self support). If you have any questions about the eligibility of a dependent, check with your personnel office if you are employed or with OPM
if you are retired. You can be prosecuted for fraud and your agency may take action against you if you falsify a claim to obtain FEHB benefits or
try to obtain services for someone who is not an eligible family member or who is no longer enrolled in the Plan.

2003 KPS Health Plans 5 Introduction/ Plain Language/ Advisory 8.
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Section 1. Facts about this HMO plan
This Plan is a health maintenance organization (HMO). We require you to see specific physicians, hospitals, and other providers that contract with us. These Plan providers coordinate your health care services. The Plan is solely responsible for the selection of these
providers in your area. Contact the Plan for a copy of our most recent provider directory.
HMOs emphasize preventive care such as routine office visits, physical exams, well-baby care, and immunizations, in addition to treatment for illness and injury. Our providers follow generally accepted medical practice when prescribing any course of treatment.

When you receive services from Plan providers, you will not have to submit claim forms or pay bills. You only pay the copayments, coinsurance, and deductibles described in this brochure. When you receive emergency services from non-Plan providers, you may
have to submit claim forms.
You should join an HMO because you prefer the plan's benefits, not because a particular provider is available. You cannot change plans because a provider leaves our Plan. We cannot guarantee that any one physician, hospital, or other provider will
be available and/ or remain under contract with us.
Comprehensive Individual-practice Prepaid Medical Plans:

We are a Comprehensive Individual-practice Prepaid Medical Plan. This means that we offer health services in whole or substantial part on a prepaid basis, with professional services provided by individual physicians who agree, under certain
conditions approved by OPM, to accept the payments provided by the Plan and the members' cost-sharing amounts as full payment for covered services.

How we pay providers
We contract with individual physicians, medical groups, and hospitals to provide the benefits in this brochure. These Plan providers accept a negotiated payment from us, and you will only be responsible for your copayments or coinsurance. We pay dental providers
based on a scheduled allowance amount, and you will only be responsible for charges over the scheduled allowance amount.
We emphasize comprehensive medical and surgical care in Plan doctors' offices and hospitals. A Plan doctor is a Medical Doctor (MD) or Doctor of Osteopathy (DO) participating with KPS, and includes doctors participating in the First Choice Health Network
(FCHN) and MultiPlan Network. A Plan dentist is any licensed dentist within the State of Washington.
For the purposes of a dependent child or when you are on temporary duty assignment residing outside the state of Washington, a Plan doctor or Plan dentist is a MultiPlan provider. If a MultiPlan provider is not available in your or your dependent's temporary county
of residence, then you or your dependent may see any doctor or dentist practicing within the temporary county of residence at no penalty. (See Service Area)

We arrange with doctors (2548 primary care physicians and 5994 specialists) and hospitals (60), and make referrals to nonparticipating doctors, to provide medical care for both the prevention of disease and the treatment of serious illness.
Your rights
OPM requires that all FEHB Plans to provide certain information to their FEHB members. You may get information about us, our networks, providers, and facilities. OPM's FEHB website (www. opm. gov/ insure) lists the specific types of information that we must
make available to you.
If you want more information about us, call 360-478-6796 or toll free 800-552-7114, or write to P. O. Box 339, Bremerton, Washington 98337. You may also contact us by fax at 360-415-6514 or visit our website at www. kpshealthplans. com.

Service Area
To enroll in this Plan, you must live or work in our service area. This is where our providers practice. Our service area covers the counties of Clallam, Grays Harbor, Jefferson, King, Kitsap, Mason, Pierce and Thurston in Northwest Washington.

Ordinarily, you must get your care from providers who contract with us. If you receive care from non-Plan providers outside the State of Washington, we will pay only benefits for emergency care. We will not pay for any other health care services out of our service
area unless the services have prior plan approval. Exceptions: eligible dependent children away at school and you on temporary duty assignment outside our service area may receive benefits for other than emergency care when arrangements are made with us.

If you or a covered family member move outside of our service area, you can enroll in another plan. If your dependents live out of the area, you should consider enrolling in a fee-for-service plan or an HMO that has agreements with affiliates in other areas. If you or a
family member move, you do not have to wait until Open Season to change plans. Contact your employing or retirement office.

2003 KPS Health Plans 6 Section 1 9.
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Section 2. How we change for 2003
Do not rely on these change descriptions; this page is not an official statement of benefits. For that, go to Section 5 Benefits. Also, we edited and clarified language throughout the brochure; any language change not shown here is a clarification that does not change
benefits.
Program-wide changes
A Notice of the Office of Personnel Management's Privacy Practices is included.
A section on the Children's Equity Act describes when an employee is required to maintain Self and Family coverage.
Program information on TRICARE and CHAMPVA explains how annuitants or former spouses may suspend their FEHB Program enrollment.

Program information on Medicare is revised.
By law, the DoD/ FEHB Demonstration project ends on December 31, 2002.

Changes to this Plan
Under High Option, your share of the non-Postal premium will increase by 40.8% for Self Only or 43.4% for Self and Family.
Under Standard Option, your share of the non-Postal premium will increase by 30.4% for Self Only or 26.1% for Self and Family.
Under High Option, the hospital copayment will increase from $200 per admission with a $600 per member annual maximum to $100 per day with a $1,000 per member annual maximum.

Under Standard Option, you will now pay $20 for an office visit or urgent care center visit. The annual deductible has been waived for office or urgent care facility visits.
Under Standard Option, your annual out-of-pocket maximum will increase from $2,000 per person or $4,000 per family enrollment to $3,000 per person or $6,000 per family enrollment.
Under both High Option and Standard Option, you will now be covered for up to 60 visits combined per calendar year for physical, occupational and speech therapy.
Under both High Option and Standard Option, all organ/ tissue transplants will now be covered at 80%.
Under both High Option and Standard Option, organ transplant costs in excess of $100,000 will now count toward your out-of-pocket maximum.

Under High Option, for prescription drugs, you will now pay a $5 copayment for Tier 1 (Generic) drugs. Tier 2 (Preferred) and Tier 3 (Non-preferred) drugs are still subject to the $600 annual deductible and covered at 50%.
Under Standard Option, your copayment for Tier 2 (Preferred) drugs will increase from $15 per prescription or refill to $20 per prescription or refill.
Under Standard Option, your dental benefits for preventive care will now be paid at 100% of the scheduled allowance.
You may now enroll in this Plan if you live or work in King County.
We have clarified that Temporomandibular Joint (TMJ) disorders are covered up to $1,000 per year for physician services under the medical benefit.

We have clarified which tests are covered under the Preventive Care benefit.
We have clarified our role when another party is responsible for your injuries.
We have clarified that a complete eye examination is covered.

2003 KPS Health Plans 7 Section 2 10.
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Section 3. How you get care
Identification cards
We will send you an identification (ID) card when you enroll. You should carry your ID card with you at all times. You must show it whenever you receive services from a Plan
provider or fill a prescription at a Plan pharmacy. Until you receive your ID card, use your copy of the Health Benefits Election Form, SF-2809, your health benefits
enrollment confirmation (for annuitants), or your Employee Express confirmation letter.
If you do not receive your ID card within 30 days after the effective date of your enrollment, or if you need replacement cards, call us at 360-478-6796 or toll free at 800-
552-7114 or write us at KPS Health Plans, P. O. Box 339, Bremerton, Washington 98337.

Where you get covered care You get care from "Plan providers" and "Plan facilities." You will only pay copayments, deductibles, and/ or coinsurance, and you will not have to file claims.

Plan providers Plan providers are physicians and other health care professionals in our service area that we contract with to provide covered services to our members. We credential Plan
providers according to national standards.
Our provider directory lists primary care doctors (generally family practitioners, pediatricians, and internists) with their locations and phone numbers. Directories are
updated on a regular basis and are available at the time of enrollment or upon request by calling the Member Services Department at 360-478-6796 or toll free at 800-552-7114.
You can also find out if your doctor participates with us by calling these numbers. If you are interested in receiving care from a specific provider who is listed in the directory, call
the provider to verify that he or she still participates with us and is accepting new patients.

Plan facilities Plan facilities are hospitals and other facilities in our service area that we contract with to provide covered services to our members. We list these in the provider directory, which
we update periodically. This information is also on our website at www. kpshealthplans. com.

What you must do to get covered care It depends on the type of care you need. First, you and each family member are urged to choose a primary care physician. This decision is important since your primary care
physician provides or arranges for most of your health care.

If, in our medical director's opinion, your utilization of covered benefits appears to be excessive for proper medical care, you may be required to designate a Plan doctor of your
choice who will arrange for coordination of your medical care and for referral to other providers. It is the responsibility of your doctor to obtain any necessary authorizations
from us before referring you to a specialist or making arrangements for hospitalization.

Primary care Your primary care physician can be any physician you choose (generally a family practitioner, internist or pediatrician). Your primary care physician will provide most of
your health care or give you a referral to see a specialist.
If your primary care physician leaves the Plan, call us. We will help you select a new one.

Specialty care Your primary care physician will refer you to a specialist for needed care. However, a woman may see her Plan women's health professional for her annual routine examination
without referral.
Here are other things you should know about specialty care:

2003 KPS Health Plans 8 Section 3 11.
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If you need to see a specialist frequently because of a chronic, complex, or serious medical condition, your primary care physician and the specialist will develop a
treatment plan that allows you to see your specialist for a certain number of visits without additional referrals. Your primary care physician will use our criteria when
creating your treatment plan, and will obtain any necessary Plan authorization.
If you are seeing a specialist when you enroll in our Plan, talk to your primary care physician. Your primary care physician will decide what treatment you need. If he
or she decides to refer you to a specialist, ask if you can see your current specialist. If your current specialist does not participate with us, you must receive treatment
from a specialist who does. Generally, we will not pay for you to see a specialist who does not participate with our Plan.

If you are seeing a specialist and your specialist leaves the Plan, call your primary care physician, who will arrange for you to see another specialist. You may receive
services from your current specialist until we can make arrangements for you to see someone else.

If you have a chronic or disabling condition and lose access to your specialist because we:
Terminate our contract with your specialist for other than cause; or
Drop out of the Federal Employees Health Benefits (FEHB) Program and you enroll in another FEHB Plan; or

Reduce our service area and you enroll in another FEHB Plan,
you may be able to continue seeing your specialist for up to 90 days after you receive notice of the change. Contact us or, if we drop out of the Program, contact your new
Plan.
If you are in the second or third trimester of pregnancy and you lose access to your specialist based on the above circumstances, you can continue to see your specialist
until the end of your postpartum care, even if it is beyond the 90 days.

Hospital care Your Plan primary care physician or specialist will make necessary hospital arrangements and supervise your care. This includes admission to a skilled nursing or other type of
facility.
If you are in the hospital when your enrollment in our Plan begins, call our Member Services Department immediately at 360-478-6796 or toll free at 800-552-7114. If you
are new to the FEHB Program, we will arrange for you to receive care.
If you changed from another FEHB plan to us, your former plan will pay for the hospital stay until:

You are discharged, not merely moved to an alternative care center; or
The day your benefits from your former plan run out; or
The 92 nd day after you become a member of this Plan, whichever happens first.
These provisions apply only to the benefits of the hospitalized person.

Circumstances beyond our control Under certain extraordinary circumstances, such as natural disasters, we may have to delay your services or we may be unable to provide them. In that case, we will make all
reasonable efforts to provide you with the necessary care.

2003 KPS Health Plans 9 Section 3 12.
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Services requiring our prior approval Your primary care physician has authority to refer you for most services. For certain services, however, you or your physician must obtain approval from us. Before giving
approval, we consider if the service is covered, medically necessary, and follows generally-accepted medical practice. We call this review and approval process pre-authorization

or pre-certification.

Your physician must obtain pre-authorization for the following services: Inpatient Services
Hospitalization Organ transplants
Home health services Skilled nursing facility confinements
Sleep disorders
This list is not a complete list of services requiring pre-authorization. You should review Section 5 for additional information regarding pre-authorization.

Help us control costs
Outpatient Surgery Hospitalization is no longer necessary for many surgical and diagnostic procedures. These procedures can be performed safely and less expensively on an outpatient basis

without sacrificing quality of care.
Listed elective surgeries and diagnostic procedures must be performed in a hospital outpatient unit, surgical center, or Plan doctor's office. These facilities are more
convenient than a hospital because surgery can be scheduled easily and quickly, and the patient can return home sooner. The cost of surgery is reduced because hospital room
and board charges are eliminated.
If circumstances indicate that it is medically necessary to perform a procedure on an inpatient basis, full Plan benefits will be provided.

If a procedure is performed on an inpatient basis when hospitalization is not medically necessary, benefits for the surgical fee will be reduced by 20% and benefits for the
hospital stay will be denied. No reduction in benefits will occur for emergency admissions.

The following procedures must be performed on an outpatient basis:
Biopsy procedures Hemorrhoid surgery Breast surgery (minor) (However,
anyone who undergoes a mastectomy may, at their option,
have this procedure performed on an inpatient basis and remain in the
hospital up to 48 hours after the procedure)
Diagnostic examination with scopes Dilation and curettage (D & C)
Ear surgery (minor) Facial reconstruction surgery
Tonsillectomy and adenoidectomy

Inguinal hernia surgery Knee surgery
Nose surgery Removal of bunions, nails,
hammertoes, etc. Removal of cataracts
Removal of cysts, ganglions, and lesions
Sterilization procedures Tendon, bone, and joint
surgery of the hand and foot.

Pre-Admission Testing Pre-admission testing requires that necessary routine diagnostic tests be performed on an outpatient basis before you are hospitalized for elective non-emergency care. These must
be performed within three days of the scheduled admission. Failure to obtain testing prior to admission will result in a 20% reduction of benefits for the testing charges. Pre-admission
testing is less expensive when done on an out-patient basis and is usually more convenient.

2003 KPS Health Plans 10 Section 3 13.
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When inpatient hospitalization is recommended for you, ask your Plan doctor to schedule diagnostic tests on an outpatient basis within three days of admission. Pre-admission
certification provides advanced confirmation for benefits from us before you are admitted to a hospital or skilled nursing facility.

Pre-Admission Certification Pre-admission certification authorizes inpatient hospital benefits and is valid for six months. Approval for each admission or re-admission is required. We will provide
coverage only for the number of hospital days that are medically necessary and appropriate for your condition. If your hospital stay is extended due to complications,
your Plan doctor must obtain benefit authorization for the extension.
After your Plan doctor notifies you that hospitalization or skilled nursing care is necessary, ask your Plan doctor to obtain pre-admission certification. You and your Plan
doctor must request pre-admission certification before hospitalization. This is a feature that allows you to know, prior to hospitalization, which services are considered medically
necessary and eligible for payment under this Plan. If the hospitalization and treatment is not pre-certified, the admitting physician's fees will be reduced by 20% and benefits for
the hospital stay will be reduced by $500.
We will send you written confirmation of the approved admission, once certification is obtained. If an emergency admission occurs, have your attending physician and the
hospital contact us within 48 hours of admission, or as soon as reasonably possible, to complete the certification process.

2003 KPS Health Plans 11 Section 3 14.
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Section 4. Your costs for covered services
You must share the cost of some services. You are responsible for:
Copayments A copayment is a fixed amount of money you pay to the provider, facility, pharmacy, etc., when you receive services.

Examples: Under High Option, when you see your primary care physician you pay a copayment of $10 per office visit, and when you go in the hospital you pay $100 per day
to a maximum of $1,000 per calendar year. Under Standard Option you pay a copayment of $20 per office visit.

Deductible A deductible is a fixed expense you must incur for certain covered services and supplies before we start paying benefits for them. Copayments do not count toward any
deductible.
The calendar year deductible is $0 per person under High Option and $200 per person under Standard Option. Under a family enrollment, the deductible is

considered satisfied and benefits are payable for all family members when the combined covered expenses applied to the calendar year deductible for family
members reach $0 under High Option and $400 under Standard Option. This deductible is waived for preventive care and accidental injuries on the Standard
Option.
We also have a separate deductible for Prescription Drugs under High Option of $600 per family member for Tier 2 (Preferred) and Tier 3 (Non-Preferred) drugs.

Note: If you change plans during open season, you do not have to start a new deductible under your old plan between January 1 and the effective date of your new plan. If you
change plans at another time during the year, you must begin a new deductible under your new plan.

And, if you change options in this Plan during the year, we will credit the amount of covered expenses already applied toward the deductible of your old option to the
deductible of your new option.
Coinsurance Coinsurance is the percentage of our negotiated fee that you must pay for your care. Coinsurance doesn't begin until you meet your deductible. Under Standard Option you

pay 20% coinsurance for most services.
Example: In our Plan, you pay 50% of our allowance for infertility services, sleep disorders and treatment of morbid obesity.

High Option After your hospital copayments total $1,000 per family member you do not have to pay any more inpatient hospital copayments. Your catastrophic protection out-of-pocket maximum for
deductibles, coinsurance, and copayments
Standard Option After your coinsurance totals $3,000 per person or $6,000 per family
enrollment in any calendar year, you do not have to pay any more for covered services. However, copayments or coinsurance for the following services do not count toward your
out-of-pocket maximum, and you must continue to pay copayments or coinsurance for these services:

Prescription drugs Dental services
Services of non-Plan providers Diagnosis and treatment of infertility
Surgical treatment of morbid obesity Diagnosis and treatment of sleep disorders

Be sure to keep accurate records of your hospital copayments or coinsurance since you are responsible for informing us when you reach the maximum.

2003 KPS Health Plans 12 Section 4 15.
15 Page 16 17

Section 5. Benefits OVERVIEW
(See page 7 for how our benefits changed this year and page 60 for a benefits summary.)

NOTE: This benefits section is divided into subsections. Please read the important things you should keep in mind at the beginning of each subsection. Also read the General Exclusions in Section 6; they apply to the benefits in the following subsections. To obtain
claim forms, claims filing advice, or more information about our benefits, contact us at 360-478-6796 or toll free at 800-552-7114 or at our website at www. kpshealthplans. com.

(a) Medical services and supplies provided by physicians and other health care professionals ................................................ 14-24
Diagnostic and treatment services Lab, X-ray, and other diagnostic tests
Preventive care, adult Preventive care, children
Maternity care Family planning
Infertility services Allergy care
Treatment therapies Physical and occupational therapies

Speech therapy Hearing services (testing, treatment and supplies)
Vision services (testing, treatment and supplies) Foot care
Orthopedic and prosthetic devices Durable medical equipment (DME)
Home health services Chiropractic
Alternative treatments Educational classes and programs

(b) Surgical and anesthesia services provided by physicians and other health care professionals............................................. 25-28
Surgical procedures Reconstructive surgery Oral and maxillofacial surgery Organ/ tissue transplants
Anesthesia
(c) Services provided by a hospital or other facility and ambulance services ........................................................................... 29-31
Inpatient hospital Outpatient hospital or ambulatory surgical
center
Extended care benefits/ skilled nursing care facility benefits Hospice care
Ambulance

(d) Emergency services/ accidents.............................................................................................................................................. 32-33 Medical emergency Ambulance
(e) Mental health and substance abuse benefits......................................................................................................................... 34-35
(f) Prescription drug benefits .................................................................................................................................................... 36-37
(g) Dental benefits ..................................................................................................................................................................... 38-42
Summary of benefits ......................................................................................................................................................................... 60

2003 KPS Health Plans 13 Section 5 16.
16 Page 17 18
Section 5 (a). Medical services and supplies provided by physicians and other health care professionals
I M
P O
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A N
T

Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

Plan physicians must provide or arrange your care.
Under Standard Option The calendar year deductible is $200 per person ($ 400 per family). The calendar year deductible applies to almost all benefits in this Section. We added "( No deductible)"

to show when the calendar year deductible does not apply.
Under High Option We have no calendar year deductible.
Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including

with Medicare.

I M
P O
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A N
T

Benefit Description You pay After the calendar year deductible
NOTE: The calendar year deductible applies to almost all benefits in this Section.
We say "( No deductible)" when it does not apply.

Diagnostic and treatment services You pay Standard Option You pay High Option

Professional services of physicians
In physician's office
In an urgent care center
Office medical consultations
Second surgical opinion
Note: Under Standard Option, you pay a $20 copay for office visits billed with codes corresponding to

these services. All other services are subject to the coinsurance or benefit limitations as referenced in
this brochure.
Note: Treatment of impotence is covered when medically necessary.

$20 per office visit
(No deductible)
$10 per office visit
(No deductible)

Professional services of physicians
During a hospital stay
In a skilled nursing facility
Initial exam of a newborn child covered under a family enrollment

20% Nothing

At home 20% $15 per visit
(No deductible)

Not covered:
Non-surgical treatment of morbid obesity
Hearing aids

All charges All charges

2003 KPS Health Plans 14 Section 5( a) 17.
17 Page 18 19
Lab, X-ray and other diagnostic tests You pay Standard Option You pay High Option
Tests, such as:
Blood tests
Urinalysis
Non-routine pap tests
Pathology
X-rays
Non-routine mammograms
Cat Scans/ MRI
Ultrasound
Electrocardiogram and EEG

20% Nothing

Preventive care, adult
Routine screenings, such as:
Complete Blood Count one annually
Total Blood Cholesterol once every three years
A fasting lipoprotein profile (total cholesterol, LDL, HDL and triglycerides) once every 5 years

for adults 20 or over
Colorectal cancer screening, including
Fecal occult blood test
Sigmoidoscopy, screening every five years starting at age 50; or

Colonoscopy once every 10 years starting at age 50; or
Double contrast barium enema (DCBE) once every 5 to 10 years starting at age 50

20%
(No deductible)
Nothing

Routine Prostate Specific Antigen (PSA) test one annually for men age 40 and older 20%
(No deductible)
Nothing

Routine pap test
Note: The office visit is covered if pap test is received on the same day; see Diagnosis and

Treatment, above.

20%
(No deductible)
Nothing

Preventive care, adult Continued on next page

2003 KPS Health Plans 15 Section 5( a) 18.
18 Page 19 20
Preventive care, adult (Continued) You payStandardOption You pay High Option
Routine mammogram covered for women age 35 and older, as follows:

From age 35 through 39, one during this five-year period
From age 40 through 64, one every calendar year
At age 65 and older, one every two consecutive calendar years

Note: In addition to routine mammograms, mammograms are covered when prescribed by the doctor as necessary to
diagnosis or treat your illness.

20%
(No deductible)
Nothing

Not covered: Physical exams required for obtaining or continuing employment or insurance, attending schools
or camp, or travel
Allcharges All charges

Routine immunizations, limited to:
Tetanus-diphtheria (Td) booster once every 10 years, ages 19 and over (except as provided for under

Childhood immunizations)
Influenza vaccine, annually, age 65 and over
Pneumococcal vaccines, age 65 and over

Nothing Nothing

Preventive care, children
Childhood immunizations recommended by the American Academy of Pediatrics Nothing Nothing

Well-child care charges for routine examinations, immunizations and care (through age 21) Nothing Nothing
Examinations, such as:
Eye exams through age 17 to determine the need for vision correction

Ear exams through age 17 to determine the need for hearing correction

20%
(Nodeductible)
$10 per office visit
(Nodeductible)

2003 KPS Health Plans 16 Section 5( a) 19.
19 Page 20 21
Maternity care You pay Standard Option You pay High Option
Complete maternity (obstetrical) care, such as:
Prenatal care
Delivery
Certified nurse midwife and licensed midwife
Birthing centers
Postnatal care
Note: Here are some things to keep in mind:
You do not need to pre-certify your normal delivery; see page 11 for other circumstances, such

as extended stays for you or your baby.
You may remain in the hospital up to 48 hours after a regular delivery and 96 hours after a cesarean

delivery. We will extend your inpatient stay if medically necessary.

We cover routine nursery care of the newborn child during the covered portion of the mother's
maternity stay. We will cover other care of an infant who requires non-routine treatment only if
we cover the infant under a Self and Family enrollment. See Surgical benefits Section 5 (b) for
circumcision benefits.
We pay hospitalization and surgeon services (delivery) the same as for illness and injury. See

Hospital benefits (Section 5( c).) and Surgery benefits (Section 5( b).)

20% $100 per day to a maximum of $1,000 per
member per calendar year.
(No deductible)

Not covered: Routine sonograms to determine fetal age, size or sex All charges All charges
Family planning
A range of voluntary family planning services, limited to:
Voluntary sterilization (See Surgical procedures Section 5 (b))

Surgically implanted contraceptives
Injectable contraceptive drugs (such as Depo provera)

Intrauterine devices (IUDs)
Diaphragms
NOTE: We cover oral contraceptives under the prescription drug benefit.

20% $10 per office visit
(No deductible)

Family planning continued on next page
2003 KPS Health Plans
17 Section 5( a) 20.
20 Page 21 22
Family planning (continued) You pay Standard Option You pay High Option
Not covered:
Reversal of voluntary surgical sterilization
Genetic counseling
Drugs and supplies related to abortions except when the life of the mother would be endangered if

the fetus were carried to term or when the pregnancy is the result of an act of rape or incest

All charges All charges

Infertility services
Diagnosis and treatment of infertility, such as:
Artificial insemination: Intravaginal insemination (IVI)

Intracervical insemination (ICI)

50% 50%
(No deductible)

Not covered:
Assisted reproductive technology (ART) procedures, such as:

In vitro fertilization
Embryo transfer, gamete GIFT and zygote ZIFT

Zygote transfer
Intrauterine insemination (IUI)
Services and supplies related to excluded ART procedures

Cost of donor sperm
Cost of donor egg
Fertility drugs

All charges All charges

Allergy care
Testing and treatment
Allergy injection
20% $10 per office visit

(No deductible)

Allergy serum Nothing Nothing
Not covered: Provocative food testing and sublingual allergy desensitization All charges All charges

2003 KPS Health Plans 18 Section 5( a) 21.
21 Page 22 23
Treatment therapies You payStandardOption You pay High Option
Chemotherapy and radiation therapy
Note: High dose chemotherapy in association with autologous bone marrow transplants is limited to those

transplants listed under Organ/ Tissue Transplants on page 27.

Respiratory and inhalation therapy
Dialysis hemodialysis and peritoneal dialysis
Intravenous (IV)/ Infusion Therapy Home IV and antibiotic therapy. Pre-authorization required

Growth hormone therapy (GHT)
Note: Growth hormone is covered under the prescription drug benefit.

Note: We will only cover GHT when we pre-authorize the treatment. It is covered under your pharmacy benefit.
Call MedImpact at 800-788-2949 for pre-authorization. They will ask you to submit information that establishes
that GHT is medically necessary. Ask us to authorize GHT before you begin treatment; otherwise, we will only
cover GHT services from the date you submit the information. If you do not ask or if we determine GHT is
not medically necessary, we will not cover GHT or related services and supplies. See Services requiring our
prior approval
in Section 3.

20% $10 per office visit
(Nodeductible)

Physical and occupational therapies
Up to 60 visits per year combined for speech therapy (see below) and for the services of the

following:
Qualified physical therapists and
Occupational therapists
Note: We only cover therapy to restore bodily function when there has been a total or partial loss of bodily

function due to illness or injury.

20% $10 per office visit
(Nodeductible)

Cardiac rehabilitation following a heart transplant, bypass surgery or a myocardial infarction, is
provided for up to $500
20% Nothing

Not covered:
Long-term rehabilitative therapy
Exercise programs

All charges All charges

Speech therapy
Licensed speech therapist
Note: Speech therapy is combined with 60 visits per year for the services of physical therapy and/ or

occupational therapy (see above)

20% $10 per office visit
(No deductible)

2003 KPS Health Plans 19 Section 5( a) 22.
22 Page 23 24
Hearing services (testing, treatment, and supplies) You pay Standard Option You pay High Option
Hearing testing for children through age 17 (see Preventive care, children) 20%
(No deductible)
$10 per office visit
(No deductible)

Not covered: All other hearing testing
Hearing aids, testing and examinations for them
All charges All charges

Vision services (testing, treatment, and supplies)
One pair of eyeglasses or contact lenses to correct an impairment directly caused by accidental ocular
injury or intraocular surgery (such as for cataracts)
20% Nothing

Annual eye exam 20% $10 per office visit
(No deductible)

Eye exams to determine the need for vision correction for children through age 17 (see
Preventive care)
20%
(No deductible)
$10 per office visit
(No deductible)

Not covered:
Eyeglasses or contact
Eye exercises and orthoptics
Radial keratotomy and other refractive surgery

All charges All charges

Foot care
Routine foot care when you are under active treatment for a metabolic or peripheral vascular disease, such as

diabetes.
See Orthopedic and prosthetic devices for information on podiatric shoe inserts.

20% $10 per office visit
(No deductible)

Not covered:
Cutting, trimming or removal of corns, calluses, or the free edge of toenails, and similar routine

treatment of conditions of the foot, except as stated above

Treatment of weak, strained or flat feet or bunions or spurs; and of any instability, imbalance or
subluxation of the foot (unless the treatment is by open cutting surgery)

All charges All charges

2003 KPS Health Plans 20 Section 5( a) 23.
23 Page 24 25
Orthopedic and prosthetic devices You pay Standard Option You pay High Option
Artificial limbs and eyes; stump hose
Externally worn breast prostheses and surgical bras, including necessary replacements, following a

mastectomy
Corrective orthopedic appliances for non-dental treatment of temporomandibular joint (TMJ) pain

dysfunction syndrome
Note: This benefit combined with the Durable Medical Benefit on page 22 is limited to a

maximum payment of $2,500 per calendar year and $50,000 maximum per lifetime.

Internal prosthetic devices, such as artificial joints, pacemakers, and surgically implanted breast
implant following mastectomy.
Note: We pay internal prosthetic devices as hospital benefits; see Section 5( c). for payment

information. See section 5( b). for coverage of the surgery to insert the device.

20% Nothing

Not covered:
Orthopedic and corrective shoes
Arch supports
Foot orthotics
Heel pads and heel cups
Lumbosacral supports
Corsets, trusses, elastic stockings, support hose, and other supportive devices

Cochlear implants
Prosthetic replacements provided less than 3 years after the last one we covered

All charges All charges

2003 KPS Health Plans 21 Section 5( a) 24.
24 Page 25 26
Durable medical equipment (DME) You pay Standard Option You pay High Option
Rental or purchase, at our option, including repair and adjustment, of durable medical equipment prescribed

by your Plan physician, such as oxygen and dialysis equipment. Under this benefit, we also cover:

Hospital beds
Wheelchairs
Crutches
Walkers
Blood glucose monitors
Insulin pumps
Motorized wheel chairs
Note: This list is not complete. For more details please call Member Services.

Note: This benefit combined with the Orthopedic and prosthetic devices benefit on page 21 is limited to a
maximum payment of $2,500 per calendar year and $50,000 maximum per lifetime.

20% Nothing

Not covered:
Exercise equipment such as Nordic Track and/ or exercise bicycles

Equipment which is primarily used for non-medical purposes such as hot tubs and massage
pillows
Convenience items

All charges All charges

Home health services
Home health care ordered by a Plan physician and provided by a registered nurse (R. N.), licensed

practical nurse (L. P. N.), licensed vocational nurse (L. V. N.), or home health aide. Up to two hours per
visit.
Services include oxygen therapy, intravenous therapy and medications.

Note: These services require pre-certification. Please refer to the pre-certification information shown in
Section 3 for pre-certification guidelines.

20% Nothing

Not covered:
Nursing care requested by, or for the convenience of, the patient or the patient's family

Home care primarily for personal assistance that does not include a medical component and is not
diagnostic, therapeutic, or rehabilitative

All charges All charges

2003 KPS Health Plans 22 Section 5( a) 25.
25 Page 26 27
Chiropractic You pay Standard Option You pay High Option
Up to 12 treatments per calendar year for manipulation of the spine and extremities 20% $10 per office visit
(No deductible)

Not covered:
Adjunctive procedures such as ultrasound, electrical muscle stimulation, vibratory therapy

and cold pack application.

All charges All charges

Alternative treatments
Acupuncture up to 12 treatments per calendar year when treatment is received by a licensed Plan

provider
20% $10 per office visit
(No deductible)

Not covered:
Herbs prescribed by an acupuncturist or naturopath

Naturopathic services
Hypnotherapy
Biofeedback

All charges All charges

Educational classes and programs
Coverage is limited to:

Smoking Cessation Up to $150 for one smoking cessation program per member per lifetime.
Approved medications obtained at a Plan pharmacy will be covered under the Prescription Drug
Benefit
to a lifetime maximum of $350 per member.

20%
(No deductible)
$10 per office visit
(No deductible)

Outpatient nutritional guidance counseling services by a registered dietitian for the following
conditions: diabetes, cancer, endocrine conditions, swallowing conditions after stroke, and
hyperlipidemia. Up to a maximum benefit of $400 per member per year.

20% $10 per office visit
(No deductible)

2003 KPS Health Plans 23 Section 5( a) 26.
26 Page 27 28
Sleep disorders You pay Standard Option You pay High Option
Sleep studies (including polysomnograph, multiple sleep latency tests, continuous positive airway

pressure (CPAP) studies, and durable medical equipment and supplies) will be covered for the
following sleep disorders when diagnosed and referred by a Plan physician: narcolepsy and sleep
apnea syndrome (such as obstructive upper airway and/ or central sleep apnea). Other conditions may be
payable upon review by the Medical Director. Sleep studies are limited to a lifetime maximum of $5,000.

Surgical treatment of the above listed sleep disorders will be limited to a lifetime maximum of
$3,000.

50% 50%
(No deductible)

Not covered: Any service not listed above for the purpose of studying, monitoring and/ or treating sleep disorders. All charges All charges
Temporomandibular joint (TMJ) disorders
We cover care by a physician or licensed dentist (D. D. S.) for the medical and/ or dental diagnosis and non-surgical

treatment of TMJ disorders.
This benefit is limited to a maximum of $1,000 per year

20% Nothing

Not covered: Services primarily for cosmetic purposes All charges All charges

2003 KPS Health Plans 24 Section 5( a) 27.
27 Page 28 29
Section 5 (b). Surgical and anesthesia services provided by physicians and other health care professionals
I M
P O
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A N
T

Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

Plan physicians must provide or arrange your care.
Under Standard Option the calendar year deductible is $200 per person ($ 400 per family). The calendar year deductible applies to almost all benefits in this Section. We added "( No

deductible)" to show when the calendar year deductible does not apply.
Under High Option there is no deductible for these services

Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other

coverage, including with Medicare.
The amounts listed below are for the charges billed by a physician or other health care professional for your surgical care. Look in Section 5 (c) for charges associated with the

facility charge (i. e. hospital, surgical center, etc.).
YOUR PHYSICIAN MUST GET PRE-CERTIFICATION FOR SOME SURGICAL PROCEDURES. Please refer to the pre-certification information shown in Section 3 to be

sure which services require pre-certification and identify which surgeries require pre-certification.

I M
P O
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T

Benefit Description You pay After the calendar year deductible
NOTE: The calendar year deductible applies to almost all benefits in this Section.
We say "( No deductible)" when it does not apply.

Surgical procedures You pay Standard Option You pay High Option
A comprehensive range of services, such as: Operative procedures

Treatment of fractures, including casting Normal pre-and post-operative care by the
surgeon Correction of amblyopia and strabismus
Endoscopy procedures Biopsy procedures
Removal of tumors and cysts Correction of congenital anomalies (see
Reconstructive surgery) Insertion of internal prosthetic devices. See
Section 5( a) Orthopedic and prosthetic devices for device coverage information.
Circumcision from birth to one month old or as medically necessary

20% Nothing

Surgical treatment of morbid obesity a condition in which an individual weighs
100 pounds or 100% over his or her normal weight according to current underwriting
standards: eligible members must be age 18 or over

50% 50%
(No deductible)

Surgical procedures Continued on next page
2003 KPS Health Plans
25 Section 5( b) 28.
28 Page 29 30
Surgical procedures (Continued) You pay Standard Option You pay High Option
Voluntary sterilization (e. g., Tubal ligation, Vasectomy)

Treatment of burns

Note: Generally, we pay for internal prostheses (devices) according to where the procedure is done.
For example, we pay Hospital benefits for a pacemaker and Surgery benefits for insertion of the
pacemaker.

20% $10 per office visit
(No deductible)

Not covered:
Reversal of voluntary sterilization Routine treatment of conditions of the foot; see

Foot care, Section 5( a).

All charges All charges

Reconstructive surgery
Surgery to correct a functional defect
Surgery to correct a condition caused by injury or illness if:

The condition produced a major effect on the member's appearance and
The condition can reasonably be expected to be corrected by such surgery
Surgery to correct a condition that existed at or from birth and is a significant deviation from the
common form or norm. Examples of congenital anomalies are: protruding ear deformities; cleft
lip; cleft palate; birth marks; webbed fingers; and webbed toes.

All stages of breast reconstruction surgery following a mastectomy, such as:
Surgery to produce a symmetrical appearance on the other breast
Treatment of any physical complications, such as lymphedemas
Breast prostheses and surgical bras and replacements (see Prosthetic devices)
Note: If you need a mastectomy, you may choose to have the procedure performed on an inpatient basis and
remain in the hospital up to 48 hours after the procedure.

20% Nothing

Not covered:
Cosmetic surgery any surgical procedure (or any portion of a procedure) performed primarily

to improve physical appearance through change in bodily form, except repair of accidental injury

Surgeries related to sex transformation

All charges All charges

2003 KPS Health Plans 26 Section 5( b) 29.
29 Page 30 31
Oral and maxillofacial surgery You pay Standard Option You pay High Option
Oral surgical procedures, limited to:
Reduction of fractures of the jaws or facial bones;
Surgical correction of cleft lip, cleft palate or severe functional malocclusion;

Removal of stones from salivary ducts;
Excision of leukoplakia or malignancies;
Excision of cysts and incision of abscesses when done as independent procedures; and

Other surgical procedures that do not involve the teeth or their supporting structures.

20% Nothing

Not covered:
Oral implants and transplants
Procedures that involve the teeth or their supporting structures (such as the periodontal membrane, gingiva,

and alveolar bone)

All charges All charges

Organ/ tissue transplants
Limited to:
Cornea
Heart
Heart/ lung
Kidney
Kidney/ pancreas
Pancreas
Liver
Lung: Single Double
Allogeneic (donor) bone marrow transplants

Autologous bone marrow transplants (autologous stem cell and peripheral stem cell support) for the following

conditions: acute lymphocytic or non-lymphocytic leukemia; advanced Hodgkin's lymphoma; advanced
non-Hodgkin's lymphoma; advanced neuroblastoma; multiple myeloma; epithelial ovarian cancer; and
testicular, mediastinal, retroperitoneal and ovarian germ cell tumors

Intestinal transplants (small intestine) and the small intestine with the liver or small intestine with multiple
organs such as the liver, stomach, and pancreas. Limited to those transplants that meet our protocols.

Limited Benefits Treatment for breast cancer, multiple myeloma, and epithelial ovarian cancer may be provided in an
NCI or NIH approved clinical trial at a Plan-designated center of excellence and if approved by our medical director in
accordance with the our protocols.
Note: We cover related medical and hospital expenses of the donor when we cover the recipient.

20%. 20%
(No deductible)

2003 KPS Health Plans 27 Section 5( b) Organ/ tissue transplant continued on next page 30.
30 Page 31 32
Organ/ tissue transplants (continued) You Pay Standard Option You Pay High Option
Not covered:
Donor screening tests and donor search expenses, except those performed for the actual donor

Implants of artificial organs Transplants not listed as covered

All charges All charges

Anesthesia
Professional services provided in
Hospital (inpatient) Hospital outpatient department

Skilled nursing facility Ambulatory surgical center
Office

20% Nothing

2003 KPS Health Plans 28 Section 5( b) 31.
31 Page 32 33
Section 5 (c). Services provided by a hospital or other facility, and ambulance services
I M
P O
R T
A N
T

Here are some important things to remember about these benefits:
Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically

necessary.
Plan physicians must provide or arrange your care and you must be hospitalized in a Plan facility.

In this Section, unlike Sections (a) and (b), the calendar year deductible applies to only a few benefits. In that case, we added "( calendar year deductible applies)".
Under Standard Option the calendar year deductible is $200 per person ($ 400 per family).
Under High Option there is no deductible for these services
Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other

coverage, including with Medicare.
The amounts listed below are for the charges billed by the facility (i. e., hospital or surgical center) or ambulance service for your surgery or care. Any costs associated with

the professional charge (i. e., physicians, etc.) are covered in Section 5( a) or (b).
YOUR PHYSICIAN MUST GET PRE-CERTIFICATION FOR HOSPITAL STAYS. Please refer to Section 3 to be sure which services require pre-certification.

I M
P O
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T

Benefit Description You pay
NOTE: The calendar year deductible applies to all services on the Standard Option.
The High Option does not have a deductible:

Inpatient hospital You pay Standard Option You pay High Option
Room and board, such as
Ward, semiprivate, or intensive care accommodations;

General nursing care; and Meals and special diets.

Note: If you want a private room when it is not medically necessary, you pay the additional
charge above the semiprivate room rate.

20%
(Calendar year deductible applies)
$100 per day to a maximum of $1,000 per member per
calendar year.

Inpatient hospital continued on next page

2003 KPS Health Plans 29 Section 5( c) 32.
32 Page 33 34
Inpatient hospital (Continued) You pay Standard Option You pay High Option
Other hospital services and supplies, such as:
Operating, recovery, maternity, and other treatment rooms

Prescribed drugs and medicines Diagnostic laboratory tests and X-rays
Administration of blood and blood products Blood or blood plasma, if not donated or replaced
Dressings, splints, casts, and sterile tray services Medical supplies and equipment, including oxygen
Anesthetics, including nurse anesthetist services Take-home items
Medical supplies, appliances, medical equipment, and any covered items billed by a hospital for use at home
Private nursing care

20%
(Calendar year deductible applies)
Nothing

Not covered:
Custodial care rest cures, domiciliary or convalescent care

Non-covered facilities, such as nursing homes, schools
Personal comfort items, such as telephone, television, barber services, guest meals and beds
Inpatient hospice care Take home medications

All charges All charges

Outpatient hospital or ambulatory surgical center
Operating, recovery, and other treatment rooms Prescribed drugs and medicines
Diagnostic laboratory tests, X-rays, and pathology services
Administration of blood, blood plasma, and other biologicals
Blood and blood plasma, if not donated or replaced Pre-surgical testing
Dressings, casts, and sterile tray services Medical supplies, including oxygen
Anesthetics and anesthesia service
Note: We cover hospital services and supplies related to dental procedures when necessitated by a non-dental

physical impairment. We do not cover the dental procedures.

20%
(Calendar year deductible applies)
Nothing

Not covered:
Blood and blood derivatives not replaced by the member

Take home medications

All charges All charges

2003 KPS Health Plans 30 Section 5( c) 33.
33 Page 34 35
Extended care benefits/ skilled nursing care facility benefits You pay Standard Option You pay High Option
Extended care benefit: We cover a comprehensive range of benefits with no dollar or day limit when full-time
skilled nursing care is necessary and confinement in a skilled nursing facility is medically appropriate as
determined by a Plan doctor and approved by us. Extended care benefits require prior authorization by our
Medical Director.

20%
(Calendar year deductible applies)
Nothing

Not covered: Custodial care All charges All charges
Hospice care
Supportive and palliative care for a terminally ill member is covered in the home up to a $5,000

maximum Plan payment per member per calendar year.
Services include
Medical care Family counseling

Note: Services are provided under the direction of a Plan doctor who certifies that the patient is in the
terminal stages of illness, with a life expectancy of approximately six months or less.

20%
(Calendar year deductible applies)
Nothing

Not covered:
Independent nursing Homemaker services
All charges All charges

Ambulance
Local professional ambulance service when medically appropriate

Air ambulance up to $5,000 per trip
Note: If you are hospitalized in a non-Plan facility and Plan doctors believe care can be provided in a Plan

hospital, you will be transferred when medically feasible with any ambulance charges covered in full.

20%
(Calendar year deductible applies)
Nothing

2003 KPS Health Plans 31 Section 5( c) 34.
34 Page 35 36
Section 5 (d). Emergency services/ accidents
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Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

Under Standard Option the calendar year deductible is $200 per person ($ 400 per family). The calendar year deductible applies to almost all benefits in this Section. We added "( No
deductible)" to show when the calendar year deductible does not apply.
Under High Option there is no deductible for these services
Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage,

including with Medicare.

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What is a medical emergency?
A medical emergency is the sudden and unexpected onset of a condition or an injury that you believe endangers your life or could result in serious injury or disability and requires immediate medical or surgical care. Some problems are emergencies

because, if not treated promptly, they might become more serious; examples include deep cuts and broken bones. Others are emergencies because they are potentially life-threatening, such as heart attacks, strokes, poisonings, gunshot wounds, or
sudden inability to breathe. There are many other acute conditions that we may determine are medical emergencies what they all have in common is the need for quick action.

What to do in case of emergency:
Emergencies within our service area:
If you are in an emergency situation, please call your doctor. In extreme emergencies, if you are unable to contact your doctor, contact the local emergency system (e. g., the 911 telephone system) or
go to the nearest hospital emergency room. Be sure to tell the emergency room personnel that you are enrolled with us so they can notify us. You or a family member should notify us within 48 hours. It is your responsibility to ensure that we
have been notified in a timely manner.

If you need to be hospitalized, we must be notified within 48 hours or on the first working day following your admission, unless it was not reasonably possible to notify us within that time. If you are hospitalized in a non-Plan facility and Plan
doctors believe care can be better provided in a Plan hospital, you will be transferred when medically feasible with any ambulance charges covered in full.

Benefits are available for care from non-Plan providers in a medical emergency only if delay in reaching a Plan provider would result in death, disability or significant jeopardy to your condition.
To be covered by us, any follow-up care recommended by non-Plan providers must be approved by the Plan or provided by Plan providers.
Emergencies outside our service area: Benefits are available for any medically necessary health service that is immediately required because of injury or unforeseen illness.
If you need to be hospitalized, we must be notified within 48 hours or on the first working day following your admission, unless it was not reasonably possible to notify us within that time. If a Plan doctor believes care can be better provided in a
Plan hospital, you will be transferred when medically feasible with any ambulance charges covered in full.
To be covered by us, any follow-up care recommended by non-Plan providers must be approved by us or provided by Plan providers.

2003 KPS Health Plans 32 Section 5( d) 35.
35 Page 36 37
Benefit Description You pay
Emergency within our service area You pay Standard Option You pay High Option
Emergency care at a doctor's office
Emergency care at an urgent care center
$20 per visit
(No deductible)
$10 per visit
(No deductible)

Emergency care as an outpatient or inpatient at a hospital, including doctors' services
Note: Under High Option if the emergency results in admission to a hospital, inpatient services are subject to the hospital
admission copay of $100 per day to a maximum of $1,000 per calendar year (not applicable to accidental injury admissions)
and the emergency care copay is waived.

20% $25 per visit
(No deductible)

Not covered: Elective care or non-emergency care All charges All charges
Emergency outside our service area
Emergency care at a doctor's office
Emergency care at an urgent care center
$20 per visit
(No deductible)
$10 per visit
(No deductible)

Emergency care as an outpatient or inpatient at a hospital, including doctors' services

Note: Under High Option if the emergency results in admission to a hospital, inpatient services are subject to the
hospital admission copay of $100 per day to a maximum of $1,000 per calendar year (not applicable to accidental
injury admissions) and the emergency care copay is waived.

20% $25 per visit
(No deductible)

Not covered:
Elective care or non-emergency care Emergency care provided outside the service area if the

need for care could have been foreseen before leaving the service area
Medical and hospital costs resulting from a normal full-term delivery of a baby outside the service

All charges All charges

Ambulance
Professional ambulance service when medically appropriate.

Air ambulance up to $5,000 per trip
Note: If you are hospitalized in a non-Plan facility and Plan doctors believe care can be provided in a Plan hospital, you

will be transferred when medically feasible with any ambulance charges covered in full.

See 5( c) for non-emergency service.

20% Nothing

2003 KPS Health Plans 33 Section 5( d) 36.
36 Page 37 38
Section 5 (e). Mental health and substance abuse benefits
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When you get our approval for services and follow a treatment plan we approve, cost-sharing and limitations for Plan mental health and substance abuse benefits will be no greater than for similar
benefits for other illnesses and conditions.
Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

The calendar year deductible or, for facility care, the inpatient deductible apply to almost all benefits in this Section. We added "( No deductible)" to show when a deductible does not apply.

Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including with
Medicare.
YOU MUST GET PRE-AUTHORIZATION FOR THESE SERVICES. See the instructions after the benefits description below.

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Benefit Description You pay After the calendar year deductible
NOTE: The calendar year deductible applies to almost all benefits in this Section.
We say "( No deductible)" when it does not apply.

Mental health and substance abuse benefits You pay Standard Option You pay High Option

All diagnostic and treatment services recommended by a Plan provider and
contained in a treatment plan that we approve. The treatment plan may include services,
drugs, and supplies described elsewhere in this brochure.

Note: Plan benefits are payable only when we determine the care is clinically appropriate to
treat your condition and only when you receive the care as part of a treatment plan that we
approve.

Your cost sharing responsibilities are no greater
than for other illness or conditions.
Your cost sharing responsibilities are no greater
than for other illness or conditions.

Professional services, including individual or group therapy by providers such as
psychiatrists, psychologists, or clinical social workers

Medication management

20% $10 per visit
(No Deductible)

Mental health and substance abuse benefits Continued on next page

2003 KPS Health Plans 34 Section 5( e) 37.
37 Page 38 39
Mental health and substance abuse benefits (Continued) You pay Standard Option You pay High Option
Diagnostic tests 20% $10 per visit
(No Deductible)

Services provided by a hospital or other facility Services in approved alternative care settings such

as partial hospitalization, half-way house, residential treatment, full-day hospitalization,
facility based intensive outpatient treatment

20% $100 per day to a maximum of $1,000 per
calendar year.
(No Deductible)
Not covered: Services we have not approved
Note: OPM will base its review of disputes about treatment plans on the treatment plan's clinical

appropriateness. OPM will generally not order us to pay or provide one clinically appropriate treatment plan
in favor of another.

All charges All charges

Pre-authorization To be eligible to receive these benefits you must obtain a treatment plan and follow all of the following authorization processes:
All inpatient stays and outpatient visits must be pre-authorized by the Plan. You or your mental health or substance abuse provider must obtain pre-authorization by calling
800-223-6114 before services are provided. If pre-authorization is not obtained, payment for the services will be reduced. Note: Pre-authorization is not required for
treatment rendered by a state hospital when the member has been involuntarily committed.

Limitation We may limit your benefits if you do not obtain a treatment plan.

2003 KPS Health Plans 35 Section 5( e) 38.
38 Page 39 40

Section 5 (f). Prescription drug benefits
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Here are some important things to keep in mind about these benefits:
We cover prescribed drugs and medications, as described in the chart beginning on the next page.
All benefits are subject to the definitions, limitations and exclusions in this brochure and are payable only when we determine they are medically necessary.

Under Standard Option this benefit is not subject to the calendar year deductible.
Under High Option the calendar year deductible is $600 per member per year for preferred and non-preferred prescription drugs.

Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including with
Medicare.

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There are important features you should be aware of. These include:
Who can write your prescription. A Plan or referral physician or licensed dentist must write the prescription.

Where you can obtain them. You must fill the prescription at a Plan pharmacy.
These are the dispensing limitations. Prescription drugs will be dispensed for up to a 31-day supply (except certain maintenance drugs approved by the Plan may be dispensed on a 3-month supply basis). Maintenance

drugs will be subject to 2 copayments for a 3-month supply.
A generic equivalent will be dispensed if it is available, unless you physician specifically requires a name brand. If you receive a name brand drug when a Federally-approved generic drug is available, and your physician has not

specified Dispense as Written for the name brand drug, you have to pay the difference in cost between the name brand drug and the generic.

We do not have a formulary. We do not base our prescription drug benefit on a formulary. Rather, we classify all drugs into one of three "tier" categories:
Tier 1 Drugs, generally generic, have the lowest associated copayment.
Tier 2 Drugs, also called 'preferred drugs', have a slightly higher copayment.
Tier 3 drugs, also known as 'non-preferred' drugs, are all other drugs which are not on our drug list. Tier 3 drugs have the highest copayment.

Because of their lower cost to you, we recommend that you ask your provider to prescribe Tier 1 or Tier 2 (' preferred') drugs rather than Tier 3 (' non-preferred') drugs. To order a prescription drug brochure, call us at
360-478-6796 or toll free at 800-552-7114. You may also access the prescription drug list on our website at: www. kpshealthplans. com.

Preferred drug means a branded, single source agent or generic drug that has been determined as preferred by us.
Non-preferred drug means a branded, single source agent or generic drug that has been determined as non-preferred by us.
Note: The drug list is continually reviewed and revised. We reserve the right to update this list at any time. For the most up-to-date information about the drug list, visit our web site at www. kpshealthplans. com.
Why use Generic Drugs? Generic drugs offer a safe and economic way to meet your prescription drug needs. The generic name of a drug is its chemical name; the name brand is the name under which the
manufacturer advertises and sells a drug. Under federal law, generic and name brand drugs must meet the same standards for safety, purity, strength, and effectiveness. A generic prescription costs you and us less
than a name brand prescription.
When you have to file a claim. When you use a Plan pharmacy, you will not be responsible for submitting a claim form to the Plan. In the event of an accidental injury or medical emergency, you may utilize the

services of a non-Plan pharmacy. For reimbursement, please submit an itemized claim form to: MedImpact, 10680 Treena Street, 5 th floor, San Diego, CA 92131.

Prescription drug benefits begin on the next page
2003 KPS Health Plans
36 Section 5( f) 39.
39 Page 40 41
Benefit Description You pay After the calendar year deductible High Option Only
NOTE: The calendar year deductible applies to almost all benefits in this Section.
We say "( No deductible)" when it does not apply.

Covered medications and supplies You pay Standard Option You pay High Option
We cover the following medications and supplies prescribed by a Plan physician and obtained from a Plan
pharmacy.
Drugs and medicines that by Federal law of the United States require a physician's prescription for their

purchase, except those listed as Not covered. Insulin, with a copay/ coinsurance charge applied to
each vial Disposable needles and syringes for the administration
of covered medications Drugs for sexual dysfunction (see Prior authorization
below) to an annual maximum plan payment of $500 per member
Contraceptive drugs and devices Growth hormones
Prenatal vitamins during pregnancy Smoking cessation medications up to a lifetime
maximum of $350 per member

Tier 1 (Generic) drugs $5 per prescription/ refill
(No deductible)

Tier 2 (Preferred Brand) drugs $20 per
prescription/ refill
(No deductible)

Tier 3 (Non-Preferred Brand) drugs $100 or
50% whichever costs the member less per
prescription/ refill
(No deductible)

Tier 1 (Generic) drugs $5 per prescription/ refill.
(No deductible)

Tier 2 (Preferred Brand) and Tier 3 (Non-Preferred
Brand) drugs $600 annual deductible then
50%

Not covered:
Drugs and supplies for cosmetic purposes
Non-prenatal vitamins, nutrients and food supplements even if a physician prescribes or

administers them
Nonprescription medicines (except certain over-the-counter substances approved by the Plan)

Medical supplies such as dressings and antiseptics
Fertility drugs
Drugs to enhance athletic performance
Implanted time-release medications (except those used for contraception)

Drugs prescribed to treat any non-covered service
Drugs obtained at a non-Plan pharmacy; except for out-of-area emergencies

Compounded drugs for hormone replacement therapy
Drugs that are not medically necessary according to accepted medical, dental or psychiatric practice as

determined by the Plan

All charges All charges

2003 KPS Health Plans 37 Section 5( f) 40.
40 Page 41 42
Section 5 (g). Dental benefits
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Here are some important things to keep in mind about these benefits:
Please remember that all benefits are subject to the definitions, limitations, and exclusions in this brochure and are payable only when we determine they are medically necessary.

Plan dentists must provide or arrange your care.
The calendar year deductible of $25 per member ($ 50 maximum per family) is required for the services listed under "Basic dental care".

The calendar year maximum for all services combined is $1,000 per member.
After you have satisfied your annual deductible, we pay 100% of the Fee Schedule Allowance for each procedure listed. You are responsible for any amounts billed by your Dentist which are greater than the KPS Fee

Schedule Allowance.
We cover hospitalization for dental procedures only when a nondental physical impairment exists which makes hospitalization necessary to safeguard the health of the patient. See Section 5 (c) for inpatient hospital benefits. We

do not cover the dental procedure unless it is described below.
Be sure to read Section 4, Your costs for covered services, for valuable information about how cost sharing works. Also read Section 9 about coordinating benefits with other coverage, including with Medicare.

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Accidental injury benefit You pay Standard Option You pay High Option
We cover restorative services and supplies necessary to promptly repair (but not replace) sound natural teeth. Sound natural teeth are those that do not have any
restoration. The need for these services must result from an accidental injury (not biting or chewing). All services must be performed and completed within 12
months of the date of injury.

20% Nothing

Dental benefits You pay Standard Option You pay High Option
Preventive dental care
No benefit
Diagnostic
Full mouth or panorex X-rays once every 5 years

You pay all charges in excess of our scheduled
allowance shown below:
(No deductible for
preventive care)
Panoramic film D0330 $77.00
Intraoral -complete series (including bitewings) D0210 $95.00 Intraoral periapical first film D0220 $20.00

Intraoral periapical each additional film D0230 $19.00
Intraoral occlusal film D0240 $41.00
Bitewing X-rays once a year Bitewing single film D0270 $20.00

Bitewings two films D0272 $31.00
Bitewings four films D0274 $45.00
Oral exam once each 6-month period Periodic oral exam D0120 $41.00

Limited oral evaluation problem focused D0140 $58.00
Comprehensive oral evaluation D0150 $57.00
Pulp vitality tests D0460 $42.00
Emergency examinations as determined by the Plan

Dental benefits continued on next page

2003 KPS Health Plans 38 Section 5( g) 41.
41 Page 42 43
Dental benefits (continued) Youpay StandardOption You pay High Option
Preventive
No benefit

Prophylaxis (cleaning) once each 6-month period
You pay all charges in excess of our scheduled
allowance shown below:
(No deductible for
preventive care)
Prophylaxis through age 13 D1120 $51.00
Prophylaxis after age 13 D1110 $88.00
Fluoride once each 6-month period through age 17
Topical application of fluoride (including prophylaxis) through age 13 D1201 $81. 00

Topical application of fluoride (including prophylaxis) after age 13 D1205 $98. 00
Topical application of fluoride (prophylaxis not included) through age 13 D1203 $32. 00
Topical application of fluoride (prophylaxis not included) after age 13 D1204 $30. 00

Basic dental care No benefit
Restorative
Restoration of carious (decayed) teeth to a state of functional acceptability utilizing filling materials, such as amalgam, silicate or

plastic Amalgam restorations (including polishing)

You pay all charges in excess of the scheduled
allowance shown below after your deductible has
been satisfied:

Amalgam one surface, primary D2110 $63.00
Amalgam two surfaces, primary D2120 $82.00
Amalgam three surfaces, primary D2130 $110.00
Amalgam four or more surfaces, primary D2131 $137.00
Amalgam one surface, permanent D2140 $77.00
Amalgam two surfaces, permanent D2150 $104.00
Amalgam three surfaces, permanent D2160 $126.00
Amalgam four or more surfaces, permanent D2161 $152.00 Resin-based composite restorations

Resin-based composite one surface, anterior D2330 $87.00
Resin-based composite two surfaces, anterior D2331 $121.00
Resin-based composite three surfaces, anterior D2332 $152.00
Resin-based composite four or more surfaces or involving incisal angle (anterior) D2335 $186. 00

Resin-based composite one surface, posterior-primary D2380 $85.00
Resin-based composite two surfaces, posterior-primary D2381 $102.00
Resin-based composite three or more surfaces, posterior-primary D2382 $186. 00

Resin-based composite one surface, posterior-permanent D2385 $102.00
Resin-based composite two surfaces, posterior-permanent D2386 $153.00
Resin-based composite three surfaces, posterior-permanent D2387 $204.00
Other restorative services Sedative filling D2940 $40.00

Temporary crown D2970 $92.00
Dental benefits continued on next page

2003 KPS Health Plans 39 Section 5( g) 42.
42 Page 43 44
Dental benefits (continued) Youpay StandardOption You pay High Option
Application of sealants for permanent molars and bicuspids only (with a 3 year limitation per surface) through age 13.
You pay all charges in excess of the scheduled
allowance shown below after your deductible has
been satisfied:

No benefit

Sealant per tooth D1351 $28.00
Oral Surgery
Removal of teeth and minor surgical procedures, including surgical and non-surgical extractions, preparation of the alveolar ridge and

soft tissues of the mouth for insertion of dentures and general anesthesia when administered in connection with covered oral
surgery procedures. Extractions (includes local anesthesia, suturing, if needed, and
routine postoperative care) Single tooth (uncomplicated) D7110 $87.00

Each additional tooth (uncomplicated) D7120 $80.00
Root removal exposed roots D7130 $128.00
Surgical Extractions (includes local anesthesia, suturing, if needed, and routine postoperative care)

Surgical removal of erupted tooth requiring elevation of mucoperiosteal flap and removal of bone and/ or section of
tooth
D7210 $199. 00

Removal of impacted tooth soft tissue D7220 $261.00
Removal of impacted tooth partially bony D7230 $273.00
Removal of impacted tooth completely bony D7240 $289.00 Removal of impacted tooth completely bony, with unusual

surgical complications D7241 $342. 00
Surgical removal of residual tooth roots (cutting procedure) D7250 $178.00
Other surgical procedures Oroantral fistula closure D7260 $1,744.00

Alveoloplasty surgical preparation of the ridge for dentures Alveoloplasty in conjunction with extractions per quadrant D7310 $141.00
Excision of bone tissue Removal of exostosis per site D7471 $753.00

Surgical Incision Incision and drainage of abscess intraoral soft tissue D7510 $187.00
Periodontics Surgical and non-surgical procedures for treatment of the tissues
supporting the teeth, including root planing, subgingival curettage, gingivectomy and minor adjustments to occlusion such as smoothing
of teeth or reducing cusps. Surgical services (including usual post-operative care)

Gingivectomy or gingivoplasty per quadrant D4210 $472.00
Gingivectomy or gingivoplasty per tooth D4211 $127.00
Gingival curettage, surgical per quadrant, by report D4220 $168.00 Gingival flap procedure, including root planing per quadrant D4240 $419.00

Clinical crown lengthening hard tissue D4249 $647.00
Dental benefits continued on next page

2003 KPS Health Plans 40 Section 5( g) 43.
43 Page 44 45
Dental benefits (continued) Youpay StandardOption You pay High Option
You pay all charges in excess of the scheduled
allowance shown below after your deductible has
been satisfied:

No benefit

Osseous surgery (including flap entry and closure) per quadrant D4260 $830. 00
Bone replacement graft first site in quadrant D4263 $385.00 Bone replacement graft each additional site in quadrant D4264 $182.00
Pedicle soft tissue graft procedure D4270 $664.00
Free soft tissue graft procedure (including donor site surgery) D4271 $491.00 Subepithelial connective tissue graft procedure (including

donor site surgery) D4273 $728. 00
Distal or proximal wedge procedure (when not performed in conjunction with surgical procedures in the same anatomical

area)
D4274 $206. 00

Non-Surgical Periodontal Service
Periodontal scaling and root planing, per quadrant D4341 $131.00 Full mouth debridement to enable comprehensive periodontal

evaluation and diagnosis D4355 $109. 00 Localized delivery of chemotherapeutic agents via a
controlled release vehicle into diseased crevicular tissue, per tooth, by report D4381 $71. 00
Other Periodontal Services
Periodontal maintenance procedures (following active therapy) D4910 $106. 00

Endodontics
Procedures for pulpal and root canal therapy, including pulp exposure treatment, pulpotomy and apicoectomy

Pulp Capping
Pulp cap direct (excluding final restoration) D3110 $60.00 Pulp cap indirect (excluding final restoration) D3120 $39.00

Pulpotomy
Therapeutic pulpotomy (excluding final restoration) D3220 $82.00
Endodontic Therapy on Primary Teeth Pulpal therapy (resorbable filling) posterior, primary tooth

(excluding final restoration) D3240 $127. 00 Endodontic Therapy (including treatment plan, clinical
procedures and follow-up care) Anterior (excluding final restoration) D3310 $495.00

Bicuspid (excluding final restoration) D3320 $525.00
Molar (excluding final restoration) D3330 $706.00
Apicoectomy/ Periradicular Services
Apicoectomy/ periradicular surgery anterior D3410 $540.00 Apicoectomy/ periradicular surgery bicuspid (first root) D3421 $762.00

Apicoectomy/ periradicular surgery molar (first root) D3425 $667.00 Apicoectomy/ periradicular surgery (each additional root) D3426 $222.00
Retrograde filling -per root D3430 $163.00

2003 KPS Health Plans 41 Section 5( g)
Dental benefits continued on next page
44.
44 Page 45 46
Dental benefits (continued) Youpay StandardOption You pay High Option
Pedodontics
No benefit

Space maintainers when used to maintain space only.
You pay all charges in excess of the scheduled
allowance shown below after your deductible has
been satisfied:
Fixed unilateral type D1510 By report
Fixed bilateral type D1515 By report

NOTE: The procedures and scheduled allowances listed above are intended as a summary of the most common procedures, not an exhaustive list. For questions
regarding other specific procedures and scheduled allowances that fall under any of the preventive dental care or basic dental care bullets listed above, please call our Member
Services department at 360-478-6796 or toll free at 800-552-7114.
Not covered:
Appliances or restorations necessary to correct vertical dimensions or restore the occlusion
Crowns Restoration on the same surface( s) of the same tooth within a two-year period
Ridge extensions for insertion of dentures Major surgical procedures (e. g., mandibular osteotomy)
Periodontal splinting and/ or crown and bridgework used in conjunction with periodontal splinting
Root planing and/ or subgingival curettage more than once in a 12-month period Root canal treatment on the same tooth more than once in a two-year period
Replacement of a space maintainer, previously covered by the Plan Procedures, appliances or restorations primarily for cosmetic purposes or
nightguards
Orthodontic services
Missing teeth Dental services started prior to the date the member enrolled in this Plan
Dental services not on our schedule allowance list

All charges All charges

2003 KPS Health Plans 42 Section 5( g) 45.
45 Page 46 47
Section 6. General exclusions things we don't cover
The exclusions in this section apply to all benefits. Although we may list a specific service as a benefit, we will not cover it unless your Plan doctor determines it is medically necessary to prevent, diagnose, or treat your illness, disease, injury or
condition. Certain services require pre-authorization and may be excluded unless the procedure discussed under
Services Requiring Our Prior Approval on page 10 is followed.

We do not cover the following:
Services, drugs, or supplies you receive while you are not enrolled in this Plan;
Services, drugs, or supplies that are not medically necessary as determined by the Plan;
Services, drugs, or supplies not required according to accepted standards of medical, dental, or psychiatric practice;
Experimental or investigational procedures, treatments, drugs or devices as determined by the Plan;
Services, drugs, or supplies related to abortions, except when the life of the mother would be endangered if the fetus were carried to term, or when the pregnancy is the result of an act of rape or incest;

Services, drugs, or supplies related to sex transformations;
Services, drugs, or supplies you receive from a provider or facility barred from the FEHB Program; or
Services, drugs, or supplies you receive without charge while in active military service.

2003 KPS Health Plans 43 Section 6 46.
46 Page 47 48
Section 7. Filing a claim for covered services
When you see Plan physicians, receive services at Plan hospitals and facilities, or obtain your prescription drugs at Plan pharmacies, you will not have to file claims. Just present your identification card and pay your copayment, coinsurance, or deductible.

You will only need to file a claim when you receive emergency services from non-plan providers. Sometimes these providers bill us directly. Check with the provider. If you need to file the claim, here is the process:

Medical and hospital benefits In most cases, providers and facilities file claims for you. Physicians must file on the form HCFA-1500, Health Insurance Claim Form. Facilities will file on the UB-92 form.
For claims questions and assistance, call us at 360-478-6796 or toll free at 800-552-7114.

When you must file a claim such as for services you receive outside of the Plan's service area submit it on the HCFA-1500 or a claim form that includes the information
shown below. Bills and receipts should be itemized and show:

Covered member's name and ID number;
Name and address of the physician or facility that provided the service or supply;
Dates you received the services or supplies;
Diagnosis;
Type of each service or supply;
The charge for each service or supply;
A copy of the explanation of benefits, payments, or denial from any primary payer such as the Medicare Summary Notice (MSN); and

Receipts, if you paid for your services.
Submit your claims to: KPS Health Plans Attn: Claims Department

PO Box 339 Bremerton, WA 98337

Prescription drugs When you must file a claim such for services you receive outside of the Plan's service area submit it on a claim form that includes the information shown below. Bills and
receipts should be itemized and show:

Covered member's name and ID number;
Name of the pharmacy;
Dates you received the services or supplies;
Type of each service or supply;
The charge for each service or supply; and
Receipts, if you paid for your services.
Submit your claims to: MedImpact 10680 Treena Street, 5 th floor

San Diego, CA 92131

Deadline for filing your claim Send us all of the documents for your claim as soon as possible. You must submit the claim by December 31 of the year after the year you received the service, unless timely
filing was prevented by administrative operations of Government or legal incapacity, provided the claim was submitted as soon as reasonably possible.

When we need more information Please reply promptly when we ask for additional information. We may delay processing or deny your claim if you do not respond.

2003 KPS Health Plans 44 Section 7 47.
47 Page 48 49
Section 8. The disputed claims process
Follow this Federal Employees Health Benefits Program disputed claims process if you disagree with our decision on your claim or request for services, drugs, or supplies including a request for pre-authorization:

Step Description
1
Ask us in writing to reconsider our initial decision. You must: (a) Write to us within 6 months from the date of our decision; and
(b) Send your request to us at: KPS Health Plans; PO Box 339, Bremerton, Washington 98337; and
(c) Include a statement about why you believe our initial decision was wrong, based on specific benefit provisions in this brochure; and

(d) Include copies of documents that support your claim, such as physicians' letters, operative reports, bills, medical records, and explanation of benefits (EOB) forms.

2 We have 30 days from the date we receive your request to: (a) Pay the claim (or, if applicable, arrange for the health care provider to give you the care); or
(b) Write to you and maintain our denial go to step 4; or (c) Ask you or your provider for more information. If we ask your provider, we will send you a copy of our request go to
step 3.

3 You or your provider must send the information so that we receive it within 60 days of our request. We will then decide within 30 more days.
If we do not receive the information within 60 days, we will decide within 30 days of the date the information was due. We will base our decision on the information we already have.

We will write to you with our decision.

4 If you do not agree with our decision, you may ask OPM to review it.
You must write to OPM within:
90 days after the date of our letter upholding our initial decision; or
120 days after you first wrote to us if we did not answer that request in some way within 30 days; or
120 days after we asked for additional information.

Write to OPM at: Office of Personnel Management, Office of Insurance Programs, Health Benefits Contracts Division 2, 1900 E Street, NW, Washington, DC 20415-3620.

Send OPM the following information:
A statement about why you believe our decision was wrong, based on specific benefit provisions in this brochure;
Copies of documents that support your claim, such as physicians' letters, operative reports, bills, medical records, and explanation of benefits (EOB) forms;

Copies of all letters you sent to us about the claim;
Copies of all letters we sent to you about the claim; and
Your daytime phone number and the best time to call.

Note: If you want OPM to review more than one claim, you must clearly identify which documents apply to which claim.

2003 KPS Health Plans 45 Section 8 48.
48 Page 49 50
The Disputed Claims process (Continued)
Note: You are the only person who has a right to file a disputed claim with OPM. Parties acting as your representative, such as medical providers, must include a copy of your specific written consent with the review request.

Note: The above deadlines may be extended if you show that you were unable to meet the deadline because of reasons beyond your control.

5 OPM will review your disputed claim request and will use the information it collects from you and us to decide whether our decision is correct. OPM will send you a final decision within 60 days. There are no other administrative appeals.
If you do not agree with OPM's decision, your only recourse is to sue. If you decide to sue, you must file the suit against OPM in Federal court by December 31 of the third year after the year in which you received the disputed services, drugs or
supplies or from the year in which you were denied pre-certification or prior approval. This is the only deadline that may not be extended.

OPM may disclose the information it collects during the review process to support their disputed claim decision. This information will become part of the court record.
You may not sue until you have completed the disputed claims process. Further, Federal law governs your lawsuit, benefits, and payment of benefits. The Federal court will base its review on the record that was before OPM when OPM
decided to uphold or overturn our decision. You may recover only the amount of benefits in dispute.

NOTE: If you have a serious or life threatening condition (one that may cause permanent loss of bodily functions or death if not treated as soon as possible), and
(a) We haven't responded yet to your initial request for care or pre-authorization/ prior approval, then call us at 360-478-6796 or toll free at 800-552-7114 and we will expedite our review; or
(b) We denied your initial request for care or pre-authorization/ prior approval, then:
If we expedite our review and maintain our denial, we will inform OPM so that they can give your claim expedited treatment too, or

You may call OPM's Health Benefits Contracts Division 2 at 202-606-3818 between 8 a. m. and 5 p. m. eastern time.

2003 KPS Health Plans 46 Section 8 49.
49 Page 50 51
Section 9. Coordinating benefits with other coverage
When you have other health coverage
You must tell us if you or a covered family member have coverage under another group health plan or have automobile insurance that pays health care expenses without regard to
fault. This is called "double coverage."
When you have double coverage, one plan normally pays its benefits in full as the primary payer and the other plan pays a reduced benefit as the secondary payer. We, like
other insurers, determine which coverage is primary according to the National Association of Insurance Commissioners' guidelines.

When we are the primary payer, we will pay the benefits described in this brochure.
When we are the secondary payer, we will determine our allowance. After the primary plan pays, we will pay what is left of our allowance, up to our regular benefit. We will
not pay more than our allowance.

What is Medicare Medicare is a Health Insurance Program for:
People 65 years of age and older.
Some people with disabilities, under 65 years of age.
People with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant).

Medicare has two parts:
Part A (Hospital Insurance). Most people do not have to pay for Part A. If you or your spouse worked for at least 10 years in Medicare-covered employment, you

should be able to qualify for premium-free Part A insurance. (Someone who was a Federal employee on January 1, 1983 or since automatically qualifies.) Otherwise, if
you are age 65 or older, you may be able to buy it. Contact 1-800-MEDICARE (800-633-4227) for more information.

Part B (Medical Insurance). Most people pay monthly for Part B. Generally, Part B premiums are withheld from your monthly Social Security check or your retirement
check.
If you are eligible for Medicare, you may have choices in how you get your health care. Medicare + Choice is the term used to describe the various health plan choices available

to Medicare beneficiaries. The information in the next few pages shows how we coordinate benefits with Medicare, depending on the type of Medicare managed care plan
you have.

The Original Medicare Plan (Part A or Part B) The Original Medicare Plan (Original Medicare) is available everywhere in the United States. It is the way everyone used to get Medicare benefits and is the way most people get their Medicare Part A and Part B benefits now. You may go to any doctor,
specialist, or hospital that accepts Medicare. The Original Medicare Plan pays its share and you pay your share. Some things are not covered under Original Medicare, like
prescription drugs.
When you are enrolled in Original Medicare along with this Plan, you still need to follow the rules in this brochure for us to cover your care.

2003 KPS Health Plans 47 Section 9 50.
50 Page 51 52
Claims process when you have the Original Medicare Plan: You probably will never have to file a claim form when you have both our Plan and the Original Medicare Plan.
When we are the primary payer, we process the claim first.
When Original Medicare is the primary payer, Medicare processes your claim first. In most cases, your claim will be coordinated automatically and we will then provide

secondary benefits for covered charges. You will not need to do anything. To find out if you need to do something to file your claim, call us at 360-478-6796 or toll-free
at 800-552-7114.
We waive some costs if the Original Medicare Plan is your primary payer We will waive some out-of-pocket costs as follows:

Copayments, coinsurance and deductibles applicable to inpatient hospital care, surgical and medical care and covered dental benefits.
Note: The High Option Prescription Drug Benefit copayment for generic (Tier 1), and the $600 deductible per member per year and 50% coinsurance for both Preferred Brand
(Tier 2) and non-Preferred Brand (Tier 3) will still apply. The Standard Option Prescription Drug Benefit copayment per prescription or per refill will still apply.

(Primary payer chart begins on next page.)

2003 KPS Health Plans 48 Section 9 51.
51 Page 52 53
The following chart illustrates whether the Original Medicare Plan or this Plan should be the primary payer for you according to your employment status and other factors determined by Medicare. It is critical that you tell us if you or a covered family member has
Medicare coverage so we can administer these requirements correctly.
Primary Payer Chart
Then the primary payer is A. When either you or your covered spouse are age 65 or over and

Original Medicare This Plan
1) Are an active employee with the Federal government (including when you or a family member are eligible for Medicare solely

because of a disability),

2) Are an annuitant,
3) Are a reemployed annuitant with the Federal government when
a) The position is excluded from FEHB, or

b) The position is not excluded from FEHB
(Ask your employing office which of these applies to you)

4) Are a Federal judge who retired under title 28, U. S. C., or a Tax Court judge who retired under Section 7447 of title 26, U. S. C. (or if

your covered spouse is this type of judge),
5) Are enrolled in Part B only, regardless of your employment status, (for Part B services) (for other services)

6) Are a former Federal employee receiving Workers' Compensation and the Office of Workers' Compensation Programs has determined
that you are unable to return to duty,

(except for claims related to Workers'

Compensation)
B. When you or a covered family member have Medicare based on end stage renal disease (ESRD) and

1) Are within the first 30 months of eligibility to receive Part A benefits solely because of ESRD,
2) Have completed the 30-month ESRD coordination period and are still eligible for Medicare due to ESRD,
3) Become eligible for Medicare due to ESRD after Medicare became primary for you under another provision,
C. When you or a covered family member have FEHB and
1) Are eligible for Medicare based on disability, and
a) Are an annuitant, or

b) Are an active employee, or

c) Are a former spouse of an annuitant, or
d) Are a former spouse of an active employee

2003 KPS Health Plans 49 Section 9 52.
52 Page 53 54

Medicare managed care plan If you are eligible for Medicare, you may choose to enroll in and get your Medicare benefits from a Medicare managed care plan. These are health care choices (like HMOs)
in some areas of the country. In most Medicare managed care plans, you can only go to doctors, specialists, or hospitals that are part of the plan. Medicare managed care plans
provide all the benefits that Original Medicare covers. Some cover extras, like prescription drugs. To learn more about enrolling in a Medicare managed care plan,
contact Medicare at 1-800-MEDICARE (800-633-4227) or at www. medicare. gov.

If you enroll in a Medicare managed care plan, the following options are available to you:
This Plan and another plan's Medicare managed care plan: You may enroll in another plan's Medicare managed care plan and also remain enrolled in our FEHB plan.
We will still provide benefits when your Medicare managed care plan is primary, even out of the managed care plan's network and/ or service area (if you use our Plan
providers), but we will not waive any of our copayments, coinsurance, or deductibles. If you enroll in a Medicare managed care plan, tell us. We will need to know whether you
are in the Original Medicare Plan or in a Medicare managed care plan so we can correctly coordinate benefits with Medicare.

Suspended FEHB coverage to enroll in a Medicare managed care plan: If you are an annuitant or former spouse, you can suspend your FEHB coverage to enroll in a Medicare
managed care plan, eliminating your FEHB premium. (OPM does not contribute to your Medicare managed care plan premium). For information on suspending your FEHB
enrollment, contact your retirement office. If you later want to re-enroll in the FEHB Program, generally you may do so only at the next open season unless you involuntarily
lose coverage or move out of the Medicare managed care service area.
If you do not enroll in Medicare Part A or Part B If you do not have one or both Parts of Medicare, you can still be covered under the FEHB Program. We will not require you to enroll in Medicare Part B and, if you can't
get premium-free Part A, we will not ask you to enroll in it.

TRICARE and CHAMPVA TRICARE is the health care program for eligible dependents of military persons, and retirees of the military. TRICARE includes the CHAMPUS program. CHAMPVA
provides health coverage to disabled Veterans and their eligible dependents. If TRICARE or CHAMPVA and this Plan cover you, we pay first. See your TRICARE or
CHAMPVA Health Benefits Advisor if you have questions about these programs.
Suspended FEHB coverage to enroll in TRICARE or CHAMPVA: If you are an annuitant or former spouse, you can suspend your FEHB coverage to enroll in a one of
these programs, eliminating your FEHB premium. (OPM does not contribute to any applicable plan premiums.) For information on suspending your FEHB enrollment,
contact your retirement office. If you later want to re-enroll in the FEHB Program, generally you may do so only at the next Open Season unless you involuntarily lose
coverage under the program.

2003 KPS Health Plans 50 Section 9 53.
53 Page 54 55
Workers' Compensation We do not cover services that:
You need because of a workplace-related illness or injury that the Office of Workers' Compensation Programs (OWCP) or a similar Federal or State agency determines
they must provide; or
OWCP or a similar agency pays for through a third party injury settlement or other similar proceeding that is based on a claim you filed under OWCP or similar laws.

Once OWCP or similar agency pays its maximum benefits for your treatment, we will cover your care. You must use our providers.

Medicaid When you have this Plan and Medicaid, we pay first.
Suspended FEHB coverage to enroll in Medicaid or a similar State-sponsored program of medical assistance: If you are an annuitant or former spouse, you can
suspend your FEHB coverage to enroll in a one of these State programs, eliminating your FEHB premium. For information on suspending your FEHB enrollment, contact your
retirement office. If you later want to re-enroll in the FEHB Program, generally you may do so only at the next Open Season unless you involuntarily lose coverage under the State
program.

When other Government agencies are responsible for your care We do not cover services and supplies when a local, State, or Federal Government agency directly or indirectly pays for them.

When others are responsible for injuries Coverage under this Plan is excluded for expenses incurred or services rendered if your illness or injury is caused (or alleged by you to be caused) by another party, to the extent
that benefits are available under the terms of any other insurance coverage or source of payment, including but not limited to: personal injury (" PIP"), no-fault medical,
uninsured or underinsured motorist, workers' compensation insurance or benefits and third party liability insurance, or similar contract of insurance.

When you receive money to compensate you for medical or hospital care for injuries or illness caused by another person, you must reimburse us for any expenses we paid. This
is called subrogation.
In order for our agreement to advance medical expenses involving a claim against a third party or its insurers, you agree to make a claim against the responsible party and its
insurers for any and all amounts advanced by us. By providing benefits under this provision, we are fulfilling our obligations under this Plan. However, by so doing, we do
not waive any rights to reimbursement or subrogation. If you are injured by a third party, benefits of this Plan will be advanced to you before compensation is recovered from the
third party or its insurers, only under the following conditions:
You and your representative( s) must fully cooperate with us in recovering payment of medical bills paid, and to be paid by us, from the parties who allegedly caused the

injury or illness, including but not limited to their liability insurance carriers, any applicable PIP, uninsured or underinsured motorist policy, homeowners policy,
workers compensation or any other reachable assets of the responsible party or parties;

You notify us, in writing, of the details of the injury or illness, the names and addresses of the parties believed to be responsible and the names and addresses of
the responsible party's insurers, if known;
Any claim or lawsuit filed by you against the third party or the third party's insurer( s) must include a demand for repayment of benefits paid by, or to be paid, by

us on your behalf; or

2003 KPS Health Plans 51 Section 9 54.
54 Page 55 56
You must agree to assign to us your right to recover compensation for medical costs paid (subrogation), or to be paid, by us as a result of injuries caused by the third
party responsible for the injury;
You must agree to reimburse us for the cost of medical care provided by us as a result of the injury, from the settlement, judgment, insurance proceeds or other

recovery obtained by you from any third party or its insurers.
You or your representative( s) must obtain a written agreement from us prior to settling any claim if you want us to share, on an equitable basis, any reasonable attorney fees
incurred by you in pursuit of any subrogation or reimbursement claim. In the absence of a prior written agreement, we, at our sole discretion, will determine whether or not to
reduce our reimbursement amount in order to share, on an equitable basis, any reasonable attorney fees incurred by you. However, such a reduction will only be considered if we
have benefited from the services of your attorney. In no event will our reimbursement be reduced by more than twenty percent (20%) to offset attorney fees incurred by you, and
we will not pay for costs incurred by you.
You and your representative( s) must deal in good faith with us by adhering to all of the conditions set forth in this Section. In turn, we agree to cooperate with you and your
representative( s) in your effort to recover reimbursement, and will advance payments on your behalf for injuries or medical conditions caused, or alleged by you to be caused, by
any third party. You and you representative( s) must cooperate fully with us in protecting, preserving, and recovering the amounts we have paid or will pay on your behalf under
this Plan. Failure to cooperate may result in the denial of coverage for injuries or conditions caused, or asserted by you to be caused by any third party, to the extent that
coverage or payment for such injuries or illnesses is, or would have been, available under the terms of any other insurance coverage or source of payment.

2003 KPS Health Plans 52 Section 9 55.
55 Page 56 57
Section 10. Definitions of terms we use in this brochure
Calendar year
January 1 through December 31 of the same year. For new enrollees, the calendar year begins on the effective date of their enrollment and ends on December 31 of the same
year.

Coinsurance Coinsurance is the percentage of our allowance that you must pay for your care. See page 12.

Copayment A copayment is a fixed amount of money you pay when you receive covered services. See page 12.
Covered services Care we provide benefits for, as described in this brochure.
Custodial care Care you receive in an institution, such as room and board or other supportive care, or in your home that does not require the regular services of trained medical or allied health
care professionals and that is designed primarily to assist you in activities of daily living. Activities of daily living include but are not limited to: help in walking, getting in and out
of bed, bathing, dressing, feeding, preparation of special diets, supervision of medications that you would normally self-administer. Custodial care that lasts 90 days or more is
sometimes known as long term care.

Deductible A deductible is a fixed amount of covered expenses you must incur for certain covered services and supplies before we start paying benefits for those services. See page 12.

Experimental or investigational services A drug, device or biological product is experimental or investigational if the drug, device, or biological product cannot be lawfully marketed without approval of the U. S
Food and Drug Administration (FDA) and approval for marketing has not been given at the time it is furnished.

An FDA-approved drug, device or biological product or medical treatment or procedure is experimental or investigational if:
1) Reliable evidence shows that it is the subject of ongoing phase I, II, or III clinical trials or under study to determine its maximum tolerated dose, its toxicity, its safety,
or 2) Reliable evidence shows that the consensus of opinion among experts regarding the
drug, device, or biological product or medical treatment or procedure is that further studies or clinical trials are necessary to determine its maximum tolerated dose, its
toxicity, its safety, its efficacy, or its efficacy as compared with the standard means of treatment or diagnosis.

Reliable evidence shall mean only published reports and articles in the authoritative medical and scientific literature; the written protocol or protocols used by the
treating facility or the protocol( s) of another procedure; or the written informed consent used by the treating facility or by another facility studying substantially the
same drug, device or medical treatment or procedure.
FDA-approved drugs, devices, or biological products used for their intended purposes and labeled indication and those that have received FDA approval subject to
postmarketing approval clinical trials, and devices classified by the FDA as "Category B Non-experimental/ investigational Devices" are not considered experimental or
investigational.

2003 KPS Health Plans 53 Section 10 56.
56 Page 57 58
Medical necessity A service or supply which meets all of the following criteria:
1) It is consistent with the symptom or diagnosis and treatment of the condition; 2) It is the most appropriate supply or level of service that is essential to the members

needs; 3) When applied to an inpatient, it cannot be safely provided to the member as an
outpatient; 4) It is appropriate with regard to good medical practice;
5) It is not primarily for the convenience of the member or provider; and 6) It is the most cost-effective of the alternative levels of service or supplies that are
adequate and available.
The fact that a service or supply may have been furnished, prescribed, recommended or approved by a doctor or other provider does not of itself make it medically necessary. A

service or supply may be medically necessary in part only.

Plan allowance Plan allowance is the amount we use to determine our payment and your coinsurance for covered services. Plans determine their allowances in different ways. We determine our
allowance as follows:
1) Plan providers: Our allowance is the amount agreed upon between the Plan provider and us. Plan providers agree not to bill you for any charges above our allowance.
2) Non-Plan providers: Our allowance is reduced by 25% when you see a non-Plan provider, except in an emergency or with a referral. You are responsible for all
charges above our allowance.

Us/ We Us and we refer to KPS Health Plans.
You You refers to the enrollee and each covered family member.

2003 KPS Health Plans 54 Section 10 57.
57 Page 58 59

Section 11. FEHB facts
No pre-existing condition limitation
We will not refuse to cover the treatment of a condition that you had before you enrolled in this Plan solely because you had the condition before you enrolled.

Where you can get information about enrolling in the
FEHB Program

See www. opm. gov/ insure. Also, your employing or retirement office can answer your questions, and give you a Guide to Federal Employees Health Benefits Plans, brochures
for other plans, and other materials you need to make an informed decision about your FEHB coverage. These materials tell you:

When you may change your enrollment;
How you can cover your family members;
What happens when you transfer to another Federal agency, go on leave without pay, enter military service, or retire;

When your enrollment ends; and
When the next open season for enrollment begins.
We don't determine who is eligible for coverage and, in most cases, cannot change your enrollment status without information from your employing or retirement office.

Types of coverage available for you and your family Self Only coverage is for you alone. Self and Family coverage is for you, your spouse, and your unmarried dependent children under age 22, including any foster children or
stepchildren your employing or retirement office authorizes coverage for. Under certain circumstances, you may also continue coverage for a disabled child 22 years of age or

older who is incapable of self-support.

If you have a Self Only enrollment, you may change to a Self and Family enrollment if you marry, give birth, or add a child to your family. You may change your enrollment 31
days before to 60 days after that event. The Self and Family enrollment begins on the first day of the pay period in which the child is born or becomes an eligible family
member. When you change to Self and Family because you marry, the change is effective on the first day of the pay period that begins after your employing office receives your
enrollment form; benefits will not be available to your spouse until you marry.
Your employing or retirement office will not notify you when a family member is no longer eligible to receive health benefits, nor will we. Please tell us immediately when
you add or remove family members from your coverage for any reason, including divorce, or when your child under age 22 marries or turns 22.

If you or one of your family members is enrolled in one FEHB plan, that person may not be enrolled in or covered as a family member by another FEHB plan.

Children's Equity Act OPM has implemented the Federal Employees Health Benefits Children's Equity Act of 2000. This law mandates that you be enrolled for Self and Family coverage in the
Federal Employees Health Benefits (FEHB) Program, if you are an employee subject to a court or administrative order requiring you to provide health benefits for your child( ren).

If this law applies to you, you must enroll for Self and Family coverage in a health plan that provides full benefits in the area where your children live or provide documentation
to your employing office that you have obtained other health benefits coverage for your children. If you do not do so, your employing office will enroll you involuntarily as
follows:

2003 KPS Health Plans 55 Section 11 58.
58 Page 59 60

If you have no FEHB coverage, your employing office will enroll you for Self and Family coverage in the option of the Blue Cross and Blue Shield Service Benefit
Plan's Basic Option; If you have a Self Only enrollment in a fee-for-service plan or in an HMO that serves
the area where your children live, your employing office will change your enrollment to Self and Family in the same option of the same plan; or
If you are enrolled in an HMO that does not serve the area where the children live, your employing office will change your enrollment to Self and Family in the Blue
Cross and Blue Shield Service Benefit Plan's Basic Option.
As long as the court/ administrative order is in effect, and you have at least one child identified in the order who is still eligible under the FEHB Program, you cannot cancel
your enrollment, change to Self Only, or change to a plan that doesn't serve the area in which your children live, unless you provide documentation that you have other coverage
for the children. If the court/ administrative order is still in effect when you retire, and you have at least one child still eligible for FEHB coverage, you must continue your
FEHB coverage into retirement (if eligible) and cannot make any changes after retirement. Contact your employing office for further information.

When benefits and premiums start The benefits in this brochure are effective on January 1. If you joined this Plan during Open Season, your coverage begins on the first day of your first pay period that starts on
or after January 1. Annuitants' coverage and premiums begin on January 1. If you joined at any other time during the year, your employing office will tell you the effective

date of coverage.

When you retire When you retire, you can usually stay in the FEHB Program. Generally, you must have been enrolled in the FEHB Program for the last five years of your Federal service. If you
do not meet this requirement, you may be eligible for other forms of coverage, such as Temporary Continuation of Coverage (TCC).

When you lose benefits
When FEHB coverage ends You will receive an additional 31 days of coverage, for no additional premium, when:
Your enrollment ends, unless you cancel your enrollment, or
You are a family member no longer eligible for coverage.
You may be eligible for spouse equity coverage or Temporary Continuation of Coverage.
Spouse equity coverage If you are divorced from a Federal employee or annuitant, you may not continue to get benefits under your former spouse's enrollment. This is the case even when the court has

ordered your former spouse to supply health coverage for you. But, you may be eligible for your own FEHB coverage under the spouse equity law or Temporary Continuation of
Coverage (TCC). If you are recently divorced or are anticipating a divorce, contact your ex-spouse's employing or retirement office to get RI 70-5, the Guide to Federal
Employees Health Benefits Plans for Temporary Continuation of Coverage and Former Spouse Enrollees,
or other information about your coverage choices. You can also
download the guide from OPM's website, www. opm. gov/ insure.
Temporary continuation of coverage (TCC) If you leave Federal service, or if you lose coverage because you no longer qualify as a family member, you may be eligible for Temporary Continuation of Coverage (TCC).
For example, you can receive TCC if you are not able to continue your FEHB enrollment after you retire, if you lose your job, if you are a covered dependent child
and you turn 22 or marry, etc.

You may not elect TCC if you are fired from your Federal job due to gross misconduct.
Enrolling in TCC. Get the RI 79-27, which describes TCC, and the RI 70-5, the Guide to Federal Employees Health Benefits Plans for Temporary Continuation of Coverage

2003 KPS Health Plans 56 Section 11 59.
59 Page 60 61

and Former Spouse Enrollees, from your employing or retirement office or from www. opm. gov/ insure. It explains what you have to do to enroll.
Converting to You may convert to a non-FEHB individual policy if: individual coverage
Your coverage under TCC or the spouse equity law ends (If you canceled your coverage or did not pay your premium, you cannot convert);

You decided not to receive coverage under TCC or the spouse equity law; or
You are not eligible for coverage under TCC or the spouse equity law.
If you leave Federal service, your employing office will notify you of your right to convert. You must apply in writing to us within 31 days after you receive this notice.

However, if you are a family member who is losing coverage, the employing or retirement office will not notify you. You must apply in writing to us within 31 days
after you are no longer eligible for coverage.
Your benefits and rates will differ from those under the FEHB Program; however, you will not have to answer questions about your health, and we will not impose a waiting
period or limit your coverage due to pre-existing conditions.
Getting a Certificate of Group Health Plan Coverage The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a Federal law that offers limited Federal protections for health coverage availability and continuity
to people who lose employer group coverage. If you leave the FEHB Program, we will give you a Certificate of Group Health Plan Coverage that indicates how long you have
been enrolled with us. You can use this certificate when getting health insurance or other health care coverage. Your new plan must reduce or eliminate waiting periods,
limitations, or exclusions for health related conditions based on the information in the certificate, as long as you enroll within 63 days of losing coverage under this Plan. If you
have been enrolled with us for less than 12 months, but were previously enrolled in other FEHB plans, you may also request a certificate from those plans. For more information,
get OPM pamphlet RI 79-27, Temporary Continuation of Coverage (TCC) under the FEHB Program. See also the FEHB web site (www. opm. gov/ insure/ health); refer to the
"TCC and HIPAA" frequently asked questions. These highlight HIPAA rules, such as the requirement that Federal employees must exhaust any TCC eligibility as one
condition for guaranteed access to individual health coverage under HIPAA, and have information about Federal and State agencies you can contact for more information.

.

2003 KPS Health Plans 57 Section 11 60.
60 Page 61 62

Long Term Care Insurance Is Still Available!
Open Season for Long Term Care Insurance
You can protect yourself against the high cost of long term care by applying for insurance in the Federal Long Term Care Insurance Program.
Open Season to apply for long term care insurance through LTC Partners ends on December 31, 2002. If you're a Federal employee, you and your spouse need only answer a few questions about your health during Open Season.
If you apply during the Open Season, your premiums are based on your age as of July 1, 2002. After Open Season, your premiums are based on your age at the time LTC Partners receives your application.

FEHB Doesn't Cover It
Neither FEHB plans nor Medicare cover the cost of long term care. Also called "custodial care", long term care helps you perform the activities of daily living such as bathing or dressing yourself. It can also provide help you may need due to a
severe cognitive impairment such as Alzheimer's disease.
You Can Also Apply Later, But
Employees and their spouses can still apply for coverage after the Federal Long Term Care Insurance Program Open Season ends, but they will have to answer more health-related questions.
For annuitants and other qualified relatives, the number of health-related questions that you need to answer is the same during and after the Open Season.

You Must Act to Receive an Application
Unlike other benefit programs, YOU have to take action you won't receive an application automatically. You must request one through the toll-free number or website listed below.
Open Season ends December 31, 2002 act NOW so you won't miss the abbreviated underwriting available to employees and their spouses, and the July 1 "age freeze"!

Find Out More Contact LTC Partners by calling 1-800-LTC-FEDS (1-800-582-3337) (TDD for the hearing impaired: 1-800-843-3557) or visiting www. ltcfeds. com to get more information and to request an application.

2003 KPS Health Plans 58 Long Term Care Insurance 61.
61 Page 62 63
Index
Do not rely on this page; it is for your convenience and may not show all pages where the terms appear.
Accidental injury 33, 36, 38 Allergy tests 18
Alternative treatment 23 Allogeneic (donor) bone marrow transplants
27 Ambulance 29, 31, 32, 33
Anesthesia 28 Autologous bone marrow transplant 19, 27
Biopsies 10, 25 Birthing Centers 17
Blood and blood plasma 30 Breast cancer screening 16
Casts 30 Catastrophic protection 12
Changes for 2003 7 Chemotherapy 19
Childbirth 17 Chiropractic 23
Cholesterol tests 15 Circumcision 25
Claims 8, 13, 44, 45-46, 48 Coinsurance 12, 53
Colorectal cancer screening 15 Congenital anomalies 25, 26
Contraceptive devices and drugs 17, 37 Coordination of benefits 47-52
Covered charges 13-43 Covered providers 8
Crutches 22 Deductible 12, 53
Definitions 53-54 Dental care 38-42
Diagnostic services 14-15, 30, 34-35, 38 Disputed claims review 45-46
Donor expenses (transplants) 27-28 Dressings 30
Durable medical equipment (DME) 22 Educational classes and programs 23
Effective date of enrollment 53, 56 Emergency 6, 32-33, 36, 38
Experimental or investigational 43, 53 Eyeglasses 20
Family planning 17 Fecal occult blood test 15
Fraud 4-5

General Exclusions 43 Hearing services 20
Home health services 10, 22 Hospice care 31
Home nursing care 22 Hospital 9, 29-30, 47
Immunizations 16 Infertility 12, 18
Inhospital physician care 14 Inpatient hospital benefits 29-30
Insulin 37 Laboratory and pathological
services 15, 30 Machine diagnostic tests 15
Magnetic Resonance Imagings (MRIs) 15
Mammograms 15, 16 Maternity Benefits 17
Medicaid 51 Medically necessary 10, 43, 54
Medicare 47-50 Members 8, 54, 55
Mental Conditions/ Substance Abuse Benefits 34-35
Newborn care 17 Nurse
Licensed Practical Nurse 22 Nurse Anesthetist 30
Nurse Midwife 17 Nurse Practitioner 22
Registered Nurse 22 Nursery charges 17
Obstetrical care 17 Occupational therapy 19
Ocular injury 20 Office visits 6
Oral and maxillofacial surgery 27
Orthopedic devices 21 Ostomy and catheter supplies 22
Out-of-pocket expenses 12, 48, 53
Outpatient facility care 30 Oxygen 22, 30
Pap test 15

Physical examination 15, 16 Physical therapy 19
Physician 6, 8, 14 Pre-admission testing 10
Pre-certification 10, 11 Preventive care, adult 15-16
Preventive care, children 16 Prescription drugs 12, 36-37, 44
Preventive services 15-16 Prior approval 10, 43, 46
Prostate cancer screening 15 Prosthetic devices 21, 25
Psychologist 34 Psychotherapy 34
Radiation therapy 19 Renal dialysis 19, 22
Room and board 29 Second surgical opinion 14
Skilled nursing facility care 10, 11, 14, 28, 31
Sleep Disorders 24 Smoking cessation 23, 37
Speech therapy 19 Splints 30
Sterilization procedures 17, 26 Subrogation 51-52
Substance abuse 34-35 Surgery 25-26
Anesthesia 28 Oral 27, 40
Outpatient 10, 30 Reconstructive 26
Syringes 37 Temporary continuation of coverage
56-57 Transplants 10, 19, 27-28
Treatment therapies 19 Vision services 20
Well child care 16 Wheelchairs 22
Workers' compensation 51 X-rays 15, 30, 38

2003 KPS Health Plans 59 Index 62.
62 Page 63 64
Summary of benefits for the KPS Health Plans 2003
Do not rely on this chart alone. All benefits are subject to the definitions, limitations, and exclusions in this brochure.
On this page we summarize specific expenses we cover; for more detail, look inside.

If you want to enroll or change your enrollment in this Plan, be sure to put the correct enrollment code from the cover
on your enrollment form.

Below, an asterisk (*) means the item is subject to the $200 per person ($ 400 per family) calendar year deductible.
We only cover services that are provided or arranged by Plan physicians, except in emergencies.

Benefits You Pay Standard Option You Pay High Option Page
Medical services provided by physicians: Diagnostic and treatment services provided in the office Office visit copay: $20 Office visit copay: $10
14

Services provided by a hospital: Inpatient ........................................................................

Outpatient......................................................................
20%*
20%*
$100 per day copay to a maximum of $1,000 per
calendar year
Nothing

29
30
Emergency benefits: In-area .............................................................................

Out-of-area ......................................................................
Emergency Room: 20%* Urgent Care: $20 copay
Emergency Room: 20%* Urgent Care: $20 copay
Emergency Room: $25 copay Urgent Care: $10 copay
Emergency Room: $25 copay Urgent Care: $10 copay
33
33
Mental Health and Substance Abuse treatment...................... Regular cost sharing Regular cost sharing 34
Prescription drugs .................................................................. Tier 1: $5 Tier 2: $20

Tier 3: 50% or $100, whichever is less
Tier 1: $5 Tiers 2 & 3: $600
deductible then 50%
36

Dental Care ............................................................................ Preventive Care: All charges in excess of the scheduled
allowance Basic Dental Care: $25 per
person or $50 per family deductible, then all charges
in excess of the Scheduled Allowance.
All charges in excess of the $1,000 annual maximum
per member for all services combined.

No benefit 38

Vision Care Annual eye exams ...........................................................
Eye exam for children through age 17 ............................
20%*
20%
Office visit copay: $10
Office visit copay: $10
20
20
Protection against catastrophic costs .................................... (your catastrophic protection out-of-pocket maximum) Nothing after $3,000/ person or $6,000/ family per year

Some costs do not count toward this protection
Inpatient Hospital Copay: Nothing after $1000 per
family member Some costs do not count
toward this protection

12

2003 KPS Health Plans 60 Summary 63.
63 Page 64
2003 Rate Information for KPS Health Plans
Non-Postal rates
apply to most non-Postal enrollees. If you are in a special enrollment category, refer to the FEHB Guide for that category or contact the agency that maintains your health benefits
enrollment.
Postal rates apply to career Postal Service employees. Most employees should refer to the FEHB Guide for United States Postal Service Employees, RI 70-2. Different postal rates apply and a special
FEHB guide is published for Postal Service Inspectors and Office of Inspector General (OIG) employees (see RI 70-2IN).

Postal rates do not apply to non-career postal employees, postal retirees, or associate members of any postal employee organization who are not career postal employees. Refer to the applicable FEHB
Guide.

Non-Postal Premium Postal Premium
Biweekly Monthly Biweekly
Type of Enrollment Code Gov't Share Your Share Gov't Share Your Share USPS Share Your Share

Clallam/ Grays Harbor/ Jefferson/ King/ Kitsap/ Mason/ Pierce/ Thurston Counties
High Option
Self Only VT1 $109.30 $113.34 $236.82 $245.57 $129.03 $93.61

High Option
Self and Family VT2 $249.62 $226.61 $540.84 $490.99 $294.70 $181.53

Standard Option
Self Only VT4 $109.30 $47.19 $236.82 $102.24 $129.03 $27.46

Standard Option
Self and Family VT5 $249.62 $92.32 $540.84 $200.03 $294.70 $47.24

2003 KPS Health Plans 64.

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