Skip Navigation

Exhibit 300 (BY2009) for Office of the Secretary, Assistant Secretary of Administration and Management, Payment Management System (PMS)

PART ONE


OVERVIEW


1. Date of Submission:
2008-02-04
2. Agency:
009
3. Bureau:
91
4. Name of this Capital Asset:
OS ASAM Payment Management System (PMS)
5. Unique Project Identifier:
009-91-01-01-01-1021-00
6. What kind of investment will this be in FY2009?
Operations and Maintenance
7. What was the first budget year this investment was submitted to OMB?
FY2001 or earlier
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
One of the key strategic goals of the Department of Health and Human Services is to disburse grant money to promote and improve the health and welfare of the American people. The Payment Management System (PMS) is the key system HHS uses for disbursing grant funds. PMS provides web based access to grantees to request grant fund disbursements and transmits those funds electronically to grantees. It also provides real time account information to grantee and Federal grant awarding agencies. Timely delivery of Federal grant monies allows grantees to operate their Federal programs which directly affect the health and welfare of the American people. The PMS also provides disbursement data to assist Federal awarding agencies track and account for grant funds thus reducing or eliminating improper payments. Grantees and Federal agencies can access their PMS accounts for financial information in real-time. The Program Support Center (PSC), Financial Management Service (FMS), Division of Payment Management (DPM) operates the Payment Management System (PMS) for the Department of Health and Human Services as well as for 14 cabinet and non-cabinet departments and 62 bureaus and sub agencies including all operating divisions within HHS, and 41 other Federal agencies, bureaus and grant awarding offices such as the Departments of Agriculture, Interior, Labor, Treasury, Homeland Security, National Aeronautics and Space Administration (NASA), Corporation for National Service, and the Executive Office of the President. In FY 2007, DPM paid over $304.3 billion to recipients of grants awarded by those agencies. Each day, 2,000 grantees access the PMS requesting $1 billion of their grant funds.
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2006-06-23
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
TBD
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
yes
12.a. Will this investment include electronic assets (including computers)?
yes
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Budget Performance Integration
Eliminating Improper Payments
Expanded E-Government
Financial Performance
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
PMS allows Federal grantees to request grant funds over the Internet thus supporting Expanded E-Government. PMS receives and services approximately 2000 Internet requests every day for grant funds to be disbursed. Checks and edits built into PMS help eliminate improper payments. In FY07 there were no erroneous payments.
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
no
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 3
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
no
19. Is this a financial management system?
yes
19.a. If yes, does this investment address a FFMIA compliance area?
yes
19.a.1. If yes, which compliance area:
Financial Management
19.b. If yes, please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A11 section 52.
Payment Management System (PMS)
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware1
Software0
Services77
Other22
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
n/a
22. Contact information of individual responsible for privacy related questions.
NameSuzi Connor
Phone Number202-260-5528
TitleOS Senior Privacy Official
EmailSuzi.Connor@hhs.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
yes
24. Does this investment directly support one of the GAO High Risk Areas?
no

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2006
PY
2007
CY
2008
BY
2009
Planning Budgetary Resources0.0100.0000.0000.000
Acquisition Budgetary Resources0.0000.0000.0000.000
Maintenance Budgetary Resources4.9595.5585.1235.378
Government FTE Cost1.3251.3441.5731.652
# of FTEs30282828
2. Will this project require the agency to hire additional FTE's?
no
3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
Not Applicable

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesTimeliness% Payments made on time95%95% 
22007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to process a payment< 24 hours< 24 hours 
32007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesErrors% of $ paid in error< 1.0%< 1.0% 
42007Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailability% of time PMS available for customer access> 96%> 96% 
52007Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to correct erroneous payments< 72 hours< 72 hours 
62007Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsHelp Desk ServicesAv time to close help desk ticket< 48 hours< 48 hours 
72007Effective Management of Human Capital/Information Technology/ResourcesTechnologyResponse TimeAv time for screen to appear< 5 seconds< 5 seconds 
82008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesTimeliness% Payments made on time95%96% 
92008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to process a payment< 24 hours< 24 hours 
102008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesErrors% of $ paid in error< 1.0%< 0.9% 
112008Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailability% of time PMS available for customer access> 96%> 97% 
122008Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to correct erroneous payments< 72 hours< 60 hours 
132008Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsHelp Desk ServicesAv time to close help desk ticket< 48 hours< 45 hours 
142008Effective Management of Human Capital/Information Technology/ResourcesTechnologyResponse TimeAv time for screen to appear< 5 seconds< 5 seconds 
152009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesTimeliness% Payments made on time96%97% 
162009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to process a payment< 24 hours< 24 hours 
172009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesErrors% of $ paid in error< 0.9%< 0.8% 
182009Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailability% of time PMS available for customer access> 97%> 97.5% 
192009Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to correct erroneous payments< 60 hours< 52 hours 
202009Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsHelp Desk ServicesAv time to close help desk ticket< 45 hours< 42 hours 
212008Effective Management of Human Capital/Information Technology/ResourcesTechnologyResponse TimeAv time for screen to appear< 5 seconds< 5 seconds 
222010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesTimeliness% Payments made on time97%97.5% 
232010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to process a payment< 24 hours< 24 hours 
242010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesErrors% of $ paid in error< 0.8%< 0.7% 
252010Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailability% of time PMS available for customer access> 97.5%> 98% 
262010Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to correct erroneous payments< 52 hours< 48 hours 
272010Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsHelp Desk ServicesAv time to close help desk ticket< 42 hours< 40 hours 
282010Effective Management of Human Capital/Information Technology/ResourcesTechnologyResponse TimeAv time for screen to appear< 5 seconds< 5 seconds 
292011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesTimeliness% Payments made on time97.5%98% 
302011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to process a payment< 24 hours< 24 hours 
312011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesErrors% of $ paid in error< 0.7%< 0.6% 
322011Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailability% of time PMS available for customer access> 98%> 98.5% 
332011Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to correct erroneous payments< 48 hours< 45 hours 
342011Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsHelp Desk ServicesAv time to close help desk ticket< 40 hours< 38 hours 
352012Effective Management of Human Capital/Information Technology/ResourcesTechnologyResponse TimeAv time for screen to appear< 5 sec< 5 sec 
362012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesTimeliness% Payments made on time97.5%98% 
372012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle Time% Payments made on time< 24 hours< 24 hours 
382012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesErrors% of $ paid in error< 0.7%< 0.6% 
392012Effective Management of Human Capital/Information Technology/ResourcesCustomer ResultsAvailability% of time PMS available for customer access<98%<98.5% 
402012Effective Management of Human Capital/Information Technology/ResourcesProcesses and ActivitiesCycle TimeAv time to process a payment< 48 hours<45 hours 
412012Effective Management of Human Capital/Information Technology/ResourcesMission and Business ResultsHelp Desk ServicesAv time to close help desk ticket< 40 hours< 38 hours 
422012Effective Management of Human Capital/Information Technology/ResourcesTechnologyResponse TimeAv time for screen to appear< 5 seconds< 5 seconds 

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
PSC Payment Management System (PMS)
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
no
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Payment / SettlementDefines the set of capabilities that support the process of accounts payable.Financial ManagementPayment / Settlement  No Reuse100
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Payment / SettlementService Access and DeliveryAccess ChannelsWeb BrowserBrowser packages such as IE, Netscape, Firefox
2Payment / SettlementService Access and DeliveryDelivery ChannelsInternetInternet
3Payment / SettlementService Platform and InfrastructureDatabase / StorageDatabaseOracle
4Payment / SettlementService Platform and InfrastructureDelivery ServersApplication ServersCompaq Alpha
5Payment / SettlementComponent FrameworkData ManagementDatabase ConnectivityOracle
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
yes
6.a. If yes, please describe.
This investment leverages: Financial Management Line of Business. multi-OPDIV financial management initiative

PART THREE


RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2005-08-24
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
no

COST & SCHEDULE


1. Was operational analysis conducted?
no
1.a. If yes, provide the date the analysis was completed.
2007-07-31
1.c. If no, please explain why it was not conducted and if there are any plans to conduct operational analysis in the future.
System operations were analyzed and improved in the last year through a number of alternative mechanisms. PMS was evaluated as part of the A-123 audit and no material deficiencies noted. Changing user needs are addressed by a user group through which users can submit requests for changes to functionality in PMS.