| | Exhibit 300 (BY2009) for the Office of the Secretary, Assistant Secretary for Administration and Management (ASAM) Debt Management and Collection System (DMCS)PART ONE
OVERVIEW
- 1. Date of Submission:
- 2008-02-04
- 2. Agency:
- 009
- 3. Bureau:
- 90
- 4. Name of this Capital Asset:
- OS ASAM Debt Management and Collection System (DMCS)
- 5. Unique Project Identifier:
- 009-90-01-01-01-1011-00
- 6. What kind of investment will this be in FY2009?
- Operations and Maintenance
- 7. What was the first budget year this investment was submitted to OMB?
- FY2001 or earlier
- 8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
- The Debt Management Branch (DMB) of the Program Support Center's (PSC) Financial Management Service (FMS) is one of only two Treasury-designated Debt Collection Centers. The Debt Management and Collection System (DMCS) is a financial management system critical to DMB to manage its debt portfolio and support its debt collection activities and to meet the mission and regulatory requirements of its customer organizations. All requirements of the Debt Collection Improvement Act of 1996 and HHS's Claims Collection Regulations, such as initial debt calculation and recording, interest and penalty accruals, due diligence, collections, and litigation process tracking, have been incorporated into DMCS. . In its efforts to provide social and economic benefits to its citizens, Congress will often specify unique repayment requirements and penalties for defaulting on Government backed loans, scholarships, and other types of grants. These repayment terms, penalties, etc. are often not only unique to the specific program (loan, scholarship) but may be specific to the time period because of changes to the legislation by succeeding Congresses. DMCS provides the flexibility to handle the wide variety of repayment terms and penalties without resorting to manual processing of individual loans or scholarships. DMCS helps PSC and its customers achieve HHS and PMA business and strategic goals by providing for an enterprise-wide solution to a financial management process - the management of non-federal debt, which includes prompt collection of improper payments. The DMCS also utilizes the latest integration mechanisms with the US Treasury FMS and IRS systems as well as enables automated credit reporting. DMCS also interfaces with UFMS to provide for the transfer of accounting data to the HHS financial system. HHS determined through an independent study of alternatives that no other product, including Oracle U.S. Federal Financials, could meet the requirements for debt management within HHS.
- 9. Did the Agency's Executive/Investment Committee approve this request?
- yes
- 9.a. If "yes," what was the date of this approval?
- 2006-06-23
- 10. Did the Project Manager review this Exhibit?
- yes
- 11.a. What is the current FAC-P/PM certification level of the project/program manager?
- Mid/Journeyman-level
- 12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
- yes
- 12.a. Will this investment include electronic assets (including computers)?
- yes
- 13. Does this investment directly support one of the PMA initiatives?
- yes
- If yes, select the initiatives that apply:
Initiative Name |
---|
Eliminating Improper Payments | Expanded E-Government | Financial Performance |
- 13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
- The DMCS eliminated most manual processing related to managing a diverse and complicated receivables portfolio, thus contributing to improved Financial Performance and expanding E-government. The DMCS works with other PSC systems such as the CORE accounting system and the Payment Management System (PMS) to help in Eliminating Improper Payments by assuring proper repayments and specifically addresses the requirements of the Debt Collection Improvement Act of 1996.
- 14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
- no
- 15. Is this investment for information technology?
- yes
- 16. What is the level of the IT Project (per CIO Council's PM Guidance)?
- Level 3
- 17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
- (1) Project manager has been validated as qualified for this investment
- 18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
- no
- 19. Is this a financial management system?
- yes
- 19.a. If yes, does this investment address a FFMIA compliance area?
- yes
- 19.a.1. If yes, which compliance area:
- Federal financial systems requirements, applicable Federal accounting standards
- 19.b. If yes, please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A11 section 52.
- Debt Management and Collection System (DMCS)
- 20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
Area | Percentage |
---|
Hardware | 0 | Software | 0 | Services | 95 | Other | 5 |
- 21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
- n/a
- 22. Contact information of individual responsible for privacy related questions.
Name | Suzi Connor | Phone Number | 202-260-5528 | Title | OS Senior Privacy Official | Email | Suzi.Connor@hhs.gov |
- 23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
- yes
- 24. Does this investment directly support one of the GAO High Risk Areas?
- no
SUMMARY OF SPEND
- 1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.
All amounts represent Budget Authority
Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).
Government FTE Costs should not be included as part of the TOTAL represented. Cost Type | Py-1 & Earlier -2006 | PY 2007 | CY 2008 | BY 2009 |
---|
Planning Budgetary Resources | 0.000 | 0.000 | 0.000 | 0.000 | Acquisition Budgetary Resources | 0.000 | 0.000 | 0.000 | 0.000 | Maintenance Budgetary Resources | 14.267 | 5.230 | 5.441 | 5.657 | Government FTE Cost | 0.186 | 0.066 | 0.069 | 0.071 | # of FTEs | 2 | 1 | 1 | 1 |
- 2. Will this project require the agency to hire additional FTE's?
- no
PERFORMANCE In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
- Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
---|
1 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Collections and Receivables | % delinquent debts referred to the Treasury Offset Program within 180 days | 95% | improve to 96% | 95.5% | 2 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | % delinquent debts referred to the Treasury Offset Program within 180 days | 95% | improve to 96% | 95.5% | 3 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Cycle Time | % daily interface jobs processed successfully | 95% | improve to 96% | 95.5% | 4 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | % time system is available | 97% | improve to 97.5% | 97.0% | 5 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Collections and Receivables | % delinquent debts referred to the Treasury Offset Program within 180 days | 95.5% | improve to 96% | | 6 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | % delinquent debts referred to the Treasury Offset Program within 180 days | 95.5% | improve to 96% | | 7 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Cycle Time | % daily interface jobs processed successfully | 95.5% | improve to 96% | | 8 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | % time system is available | 97.0% | improve to 97.5% | | 9 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Collections and Receivables | % delinquent debts referred to the Treasury Offset Program within 180 days | 96% | improve to 100% | | 10 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | % delinquent debts referred to the Treasury Offset Program within 180 days | 96% | improve to 100% | | 11 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Cycle Time | % daily interface jobs processed successfully | 96% | improve to 100% | | 12 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | % time system is available | 98% | improve to 100% | | 13 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Collections and Receivables | % delinquent debts referred to the Treasury Offset Program within 180 days | 96.5% | improve to 100% | | 14 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | % delinquent debts referred to the Treasury Offset Program within 180 days | 96.5% | improve to 100% | | 15 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Cycle Time | % daily interface jobs processed successfully | 96.5% | improve to 100% | | 16 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | % time system is available | 98.5% | improve to 100% | | 17 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Collections and Receivables | % delinquent debts referred to the Treasury Offset Program within 180 days | 97% | improve to 100% | | 18 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | % delinquent debts referred to the Treasury Offset Program within 180 days | 97% | improve to 100% | | 19 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Cycle Time | % daily interface jobs processed successfully | 97% | improve to 100% | | 20 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | % time system is available | 99% | improve to 100% | | 21 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Collections and Receivables | % delinquent debts referred to the Treasury Offset Program within 180 days | 97.5% | improve to 100% | | 22 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | % delinquent debts referred to the Treasury Offset Program within 180 days | 97.5% | improve to 100% | | 23 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Cycle Time | % daily interface jobs processed successfully | 97.5% | improve to 100% | | 24 | 2011 | Effective Management of Human Capital/Information Technology/Resources | Technology | Availability | % time system is available | 99.5% | improve to 100% | |
Enterprise Architecture In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA. - 1. Is this investment included in your agency's target enterprise architecture?
- yes
- 2. Is this investment included in the agency's EA Transition Strategy?
- yes
- 2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
- PSC Debt Management and Collection System (DMCS)
- 3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
- no
- 4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.
Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.
Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.
Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.
Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service. Row | Agency Component Name | Agency Component Description | Service Type | Component | Reused Component Name | Reused UPI | Internal or External Reuse? | Funding % |
---|
1 | Debt Collection | Defines the set of capabilities that support the process of accounts receivable. | Financial Management | Debt Collection | | | No Reuse | 100 |
- 5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.
FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.
Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate. Row | SRM Component | >Service Area | Service Category | Service Standard | Service Specification (i.e., vendor and product name) |
---|
1 | Debt Collection | Service Access and Delivery | Access Channels | Other Electronic Channels | On-line, real-time via IBM CICS | 2 | Debt Collection | Service Access and Delivery | Delivery Channels | Intranet | On-line, real-time via IBM CICS | 3 | Debt Collection | Service Platform and Infrastructure | Support Platforms | Platform Independent | COBOL programming language | 4 | Debt Collection | Service Platform and Infrastructure | Delivery Servers | Application Servers | IBM Titan OS/390 mainframe | 5 | Debt Collection | Service Platform and Infrastructure | Database / Storage | Database | Virtual Storage Access Method (VSAM) | 6 | Debt Collection | Service Platform and Infrastructure | Hardware / Infrastructure | Servers / Computers | IBM Titan OS/390 mainframe |
- 6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
- yes
- 6.a. If yes, please describe.
- This investment leverages: Financial Management Line of Business. used by multiple OPDIVs
PART THREE
RISK You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.
Answer the following questions to describe how you are managing investment risks. - 1. Does the investment have a Risk Management Plan?
- yes
- 1.a. If yes, what is the date of the plan?
- 2003-04-30
- 1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
- no
COST & SCHEDULE
- 1. Was operational analysis conducted?
- yes
- 1.a. If yes, provide the date the analysis was completed.
- 2007-07-31
- What were the results of your operational analysis?
- DMCS was evaluated against NIST 800-53 requirements specifically in areas of Risk Assessment, System Security Plan, Certification and Accreditation, Identification and Authentication, Audit and Accountability, and Change Control. Two minor findings were noted. Findings are being corrected. DMCS support staff and MOU are adhering to cost and schedule goals and are meeting/exceeding customer business needs for Debt Collection and Referral services.
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