Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
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1 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of existing health care providers receiving an NPI | 0 | 100% | 91% |
2 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 95% | 98% | 93% |
3 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 7 | 5 | 1 |
4 | 2006 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 20% | 15% | 30 |
5 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of existing health care providers receiving an NPI | 100 | 100 | TBD |
6 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
7 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
8 | 2007 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
9 | 2008 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of new applicants receiving an NPI | 100% | 100% | TBD |
10 | 2008 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
11 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
12 | 2008 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
13 | 2009 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of new applicants receiving an NPI | 100% | 100% | TBD |
14 | 2009 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
15 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
16 | 2009 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
17 | 2010 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Mission and Business Results | Health Care Administration | Percentage of new applicants receiving an NPI | 100% | 100% | TBD |
18 | 2010 | S.O. 1.1 - Broaden health insurance and long-term care coverage | Technology | Availability | Percentage of system availability | 93% | 93% | TBD |
19 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days to process a clean web application | 5 | 5 | TBD |
20 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Errors | Percent of web cases that require manual intervention | 30% | 30% | TBD |
21 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
22 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
23 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
24 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
25 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
26 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
27 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of days for Enumerator to process a clean paper application | 20 | 20 | TBD |
28 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Response Time | Number of day for Enumerator to process un-clean paper applications | 30 | 30 | TBD |
29 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | 100% | 100% | TBD |
30 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | TBD | 100% | TBD |
31 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | TBD | 100% | TBD |
32 | 2010 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Health Care Administration | Percent of NPPES data available for Data Dissemination | TBD | 100% | TBD |