Row | Fiscal Year | Strategic Goal Supported | Measurement Area | Measurement Grouping | Measurement Indicator | Baseline | Planned Improvement to the Baseline | Actual Results |
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1 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | Number of Payments processed electronically | Total number of invoices received in FY 06 | 100% of invoices processed electronically | Ongoing 100% UFMS interface |
2 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Accuracy of Service or Product Delivered | Total number of requests acquisition support | 20% reduction in requests rejected | Exceeding goal of 20% reduction |
3 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Reduction in percentage of errors | Transactions from ICE to UFMS previous FY | 70% decrease in errors in payments | Ongoing 100% UFMS interface |
4 | 2006 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in Data Reliability and Quality | Reliable production and development servers | Move all servers to mid tier 24/7 support center | 100% |
5 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | DCIS Reject List | Contract Awards in per FY | 10% or Less of total contracts awarded require resubmittal | Thru 3rd Qtr FY07, less than 4% rejected |
6 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support previous FY | Maintain customer satisfaction at a rating of 5 or higher | Thru 3rd Qtr FY07 received a rating 5 or higher out of a range of 1- 7 |
7 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FY07 Contract actions requiring reporting per FAR | FY07 Contract actions | 100% electronic DCIS data submittal | Thru 3rd Qtr FY07 100% submitted electronically |
8 | 2007 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in Data Reliability and Quality | Reliable production and development servers | Establish separate development and testing environments | Separate servers established Nov 06 |
9 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | Number of Payments Processed Electronically | Total number of invoices received in FY 08 | 100% of invoices processed electronically | TBD |
10 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Accuracy of Service or Product Delivered | Total number of requests for acquisition support | 30% reduction in requests rejected | TBD |
11 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Reduction in percentage of errors | Transactions from ICE to UFMS prior FY | 80% decrease in errors in payment | TBD |
12 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Percentage increase in reliability and quality | Reliable production and development servers | Establish change control board | TBD |
13 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Goods Acquisition | Number of Payments processed electronically | Total number of invoices received in FY 09 | 100% of invoices processed electronically | TBD |
14 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Mission and Business Results | Inventory Control | Accuracy of Service or Product delivered | Total number of requests for acquisition support | 40% reduction in requests rejected | TBD |
15 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Technology | Data Reliability and Quality | Reduction in Percentage of errors | Transactions from ICE to UFMS for previous FY | 90% decrease in error rate | TBD |
16 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support previous FY | Maintain customer satisfaction at a rating of 5 or higher | TBD |
17 | 2008 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FY07 Contract actions requiring reporting per FAR | FY07 Contract actions | 100% electronic DCIS data submittal | TBD |
18 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Customer Results | Customer Satisfaction | Accuracy of Service or Product Delivered | Total number of requests for acquisition support previous FY | Maintain customer satisfaction at a rating of 5 or higher | TBD |
19 | 2009 | Effective Management of Human Capital/Information Technology/Resources | Processes and Activities | Efficiency | FY07 Contract actions requiring reporting per FAR | FY07 Contract actions | 100% electronic DCIS data submittal | TBD |