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Exhibit 300 (BY2009) for ACF GrantSolutions.gov -Grants Administration Tracking Evaluation System (GATES) - Grants Center for Excellence

PART ONE


OVERVIEW


1. Date of Submission:
2008-02-04
2. Agency:
009
3. Bureau:
70
4. Name of this Capital Asset:
ACF GrantSolutions.gov / Grants Administration Tracking Evaluation System (GATES) - Grants Center for Excellence
5. Unique Project Identifier:
009-70-04-00-01-1356-24
6. What kind of investment will this be in FY2009?
Multi-Agency Collaboration
7. What was the first budget year this investment was submitted to OMB?
FY2002
8. Provide a brief summary and justification for this investment, including a brief description of how this closes in part or in whole an identified agency performance gap.
The ACF Grants Center of Excellence (COE) operates GrantSolutions.gov / Grants Administration, Tracking and Evaluation System (GrantsSolutions.gov/GATES). GrantSolutions.gov/GATES is one of two component systems of the Department's Enterprise-wide Grants Management System. The GrantSolutions.gov/GATES system enables ACF to function as a full-fledged grants processing organization capable of supporting its expanded customer base of HHS service grant-making OPDIVs; while the NIH IMPAC II system supports research grants. This investment will provide for system enhancements and service delivery improvements as the various grants management and reporting processes currently in use at HHS OPDIVS continue to be unified, streamlined and standardized across the Department. This initiative is pursuant to the Secretary's "One HHS" goal, and is consistent with the HHS Strategic Plan goal to achieve excellence in management practices, and enhances the use of information technology in service delivery and record keeping by improving the accessibility and functionality of the technology. The COE is evolving as a Grants Management Line of Business (GMLoB) consortia provider. Functionally, GrantSolutions.gov/GATES is used by grants officers and specialists to manage their grant programs and process grant applications from receipt through award. Financial information is exchanged electronically with the HHS UFMS enterprise financial system, and standards are being developed to interface with any financial accounting system. GrantSolutions.gov/GATES is undergoing some modernization effort by moving from client-server to web based architecture, along with redesigning its data architecture, to enable GrantSolutions.gov/GATES to support the E-Gov initiatives in the President's Management Agenda. This investment positions the COE to support other PMA strategies e.g. Improved Financial Performance, Budget and Performance Integration, and Strategic Management of Human Capital. ACF will follow the agency's capital programming process and related techniques to determine GrantSolutions.gov/GATES' effectiveness in supporting the HHS and ACF mission and strategic goals, and to identify and implement needed improvements. Funding for the mixed life-cycle of this project encompasses operations and maintenance of the legacy GATES system, the migration of HHS OPDIVs to GrantSolutions.gov/GATES, and other improvements in support of the GMLoB, and other PMA initiatives.
9. Did the Agency's Executive/Investment Committee approve this request?
yes
9.a. If "yes," what was the date of this approval?
2007-06-26
10. Did the Project Manager review this Exhibit?
yes
11.a. What is the current FAC-P/PM certification level of the project/program manager?
Senior/Expert-level
12. Has the agency developed and/or promoted cost effective, energy-efficient and environmentally sustainable techniques or practices for this project.
yes
12.a. Will this investment include electronic assets (including computers)?
no
12.b. Is this investment for new construction or major retrofit of a Federal building or facility? (answer applicable to non-IT assets only)
no
13. Does this investment directly support one of the PMA initiatives?
yes
If yes, select the initiatives that apply:
Initiative Name
Expanded E-Government
Faith Based and Community
Financial Performance
13.a. Briefly and specifically describe for each selected how this asset directly supports the identified initiative(s)? (e.g. If E-Gov is selected, is it an approved shared service provider or the managing partner?)
Expanded E-Gov: GATES successfully consolidated some 40 separate ACF grants programs and was chosen by HHS in 2004 to support other OPDIVS including AoA, CMS, HRSA, IHS, and OPHS. In 2006, OMB chose GrantSolutions.gov/GATES as a GMLoB consortia provider. USDA was the first non-HHS agency to be supported by GrantSolutions.gov/GATES, thereby achieving E-Gov performance gains across agency borders in support of the PMA. In 2007 the Denali Commission has signed up to be supported. See Question 8.
14. Does this investment support a program assessed using the Program Assessment Rating Tool (PART)?
no
15. Is this investment for information technology?
yes
16. What is the level of the IT Project (per CIO Council's PM Guidance)?
Level 3
17. What project management qualifications does the Project Manager have? (per CIO Council's PM Guidance)
(1) Project manager has been validated as qualified for this investment
18. Is this investment identified as high risk on the Q4 - FY 2007 agency high risk report (per OMB memorandum M-05-23)?
yes
19. Is this a financial management system?
yes
19.a. If yes, does this investment address a FFMIA compliance area?
yes
19.a.1. If yes, which compliance area:
GrantSolutions.gov/GATES addresses the following FFMIA compliance areas; federal financial management system requirements, applicable Federal accounting standards, and the Standard General Ledger (SGL) at the transaction level.
19.b. If yes, please identify the system name(s) and system acronym(s) as reported in the most recent financial systems inventory update required by Circular A11 section 52.
GrantsSolutions.gov/GATES - Grants Center of Excellence
20. What is the percentage breakout for the total FY2009 funding request for the following? (This should total 100%)
AreaPercentage
Hardware0
Software0
Services89
Other11
21. If this project produces information dissemination products for the public, are these products published to the Internet in conformance with OMB Memorandum 05-04 and included in your agency inventory, schedules and priorities?
n/a
22. Contact information of individual responsible for privacy related questions.
NameDavid Jenkins
Phone Number202-690-5802
TitleSenior Privacy Official
Emaildavid.jenkins@acf.hhs.gov
23. Are the records produced by this investment appropriately scheduled with the National Archives and Records Administration's approval?
yes
24. Does this investment directly support one of the GAO High Risk Areas?
no

SUMMARY OF SPEND


1. Provide the total estimated life-cycle cost for this investment by completing the following table. All amounts represent budget authority in millions, and are rounded to three decimal places. Federal personnel costs should be included only in the row designated Government FTE Cost, and should be excluded from the amounts shown for Planning, Full Acquisition, and Operation/Maintenance. The total estimated annual cost of the investment is the sum of costs for Planning, Full Acquisition, and Operation/Maintenance. For Federal buildings and facilities, life-cycle costs should include long term energy, environmental, decommissioning, and/or restoration costs. The costs associated with the entire life-cycle of the investment should be included in this report.

All amounts represent Budget Authority

Note: For the cross-agency investments, this table should include all funding (both managing partner and partner agencies).

Government FTE Costs should not be included as part of the TOTAL represented.
Cost TypePy-1 & Earlier
-2006
PY
2007
CY
2008
BY
2009
Planning Budgetary Resources0.0000.0000.0000.000
Acquisition Budgetary Resources1.7701.0221.0451.069
Maintenance Budgetary Resources7.1603.5903.6103.660
Government FTE Cost0.6640.3390.3470.355
# of FTEs3333
2. Will this project require the agency to hire additional FTE's?
no
3. If the summary of spending has changed from the FY2008 President's budget request, briefly explain those changes.
New business partner's require additional, unanticipated development efforts. Project was re-baselined in May 2007 to include approximately $3M new development costs.

PERFORMANCE


In order to successfully address this area of the exhibit 300, performance goals must be provided for the agency and be linked to the annual performance plan. The investment must discuss the agency's mission and strategic goals, and performance measures (indicators) must be provided. These goals need to map to the gap in the agency's strategic goals and objectives this investment is designed to fill. They are the internal and external performance benefits this investment is expected to deliver to the agency (e.g., improve efficiency by 60 percent, increase citizen participation by 300 percent a year to achieve an overall citizen participation rate of 75 percent by FY 2xxx, etc.). The goals must be clearly measurable investment outcomes, and if applicable, investment outputs. They do not include the completion date of the module, milestones, or investment, or general goals, such as, significant, better, improved that do not have a quantitative measure.
Agencies must use the following table to report performance goals and measures for the major investment and use the Federal Enterprise Architecture (FEA) Performance Reference Model (PRM). Map all Measurement Indicators to the corresponding Measurement Area and Measurement Grouping identified in the PRM. There should be at least one Measurement Indicator for each of the four different Measurement Areas (for each fiscal year). The PRM is available at www.egov.gov. The table can be extended to include performance measures for years beyond FY 2009.
RowFiscal YearStrategic Goal SupportedMeasurement AreaMeasurement GroupingMeasurement IndicatorBaselinePlanned Improvement to the BaselineActual Results
12005S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of service grant system funding development contractsFour ContractsReduce to one contract (Enterprise GATES)Reduced to one contract
22005S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of OPDIV-unique grants processes and policiesThree OPDIV-unique systemsReduce to one system (Enterprise GATES)Reduced to one system
32005S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of HHS social service grants managed through GATES54%Increase to 86%Increased to 86%
42005S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyNumber of days between submission of grant application to initiation of HHS Review21 daysReduce to one day for electronic submissionReduced to one day
52005S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GATES99.0% scheduled availabilityIncrease to 99.5% scheduled availabilityIncreased to 99.5%
62006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of OPDIV grants management system requirements integrated within Enterprise GATESFour OPDIVs (AoA, ACF, IHS, CMS)Increase to six OPDIVsIncreased to six OPDIVS (added OPHS and HRSA)
72006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of Enterprise Architecture (EA) framework models completedOne model (As-Is) partially completedIncrease to two models (As-Is and To-Be) completed and integratedTwo models (As-Is and To-Be) completed and integrated
82006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementLevel of E-AuthenticationE-Authentication level 1Increase to E-Authentication level 2Increased to E-Authentication level 2
92006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of ACF grants applications processed via Grants.gov10% of grant applications submitted electronicallyIncrease to 20% of grant applications submitted electronicallyIncreased to 30% of grant applications via Grants.gov
102006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants reporting processed via OLDC10% of grantees reporting via OLDCIncrease to 50% of grantees reporting via OLDCIncreased to 50% of grantees reporting via OLDC
112006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyFunctionalityPercent alignment of GrantSolutions.gov/GATES OLDC with ACF and HHS Enterprise IT Architecture60% alignment, excluding some legacy GATES components (e.g., PowerBuilder clients)Increase to 100% alignment, excluding some legacy GATES components (e.g., PowerBuilder clients)Increased to 100% alignment, excluding some legacy GATES components (e.g.PowerBuilder clients)
122006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyNumber of days between submission of grant application to initiation of HHS review processone dayMaintain one dayMaintained one day
132006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyNumber of days to review and approve GrantSolutions.gov/GATES grant applicationsUp to 90 days to review and approve grant applicationsReduce 20%, or up to 72 days, to review and approve grant applicationsReduced 20%, or up to 72 days, to review and approve grant applications
142006S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.5% scheduled availabilityIncrease to 99.9% scheduled availabilityIncreased to 99.9% scheduled availability
152007S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATESSix partnersIncrease to seven partnersTBD
162007S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically30% of grant applications processed electronicallyIncrease to 40% of grant applications processed electronicallyTBD
172007S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically50% of grant reports submitted electronicallyIncrease to 55% of grant reports submitted electronicallyTBD
182007S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry for grant applications100% of 2006 processing timeDecrease to 95% of 2006 processing timeTBD
192007S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD
202008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATESSeven partnersIncrease to eight partnersTBD
212008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically40% of grant applications processed electronicallyIncrease to 45% of grant applications submitted electronicallyTBD
222008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically55% of grant reports submitted electronicallyIncrease to 60% of grant reports submitted electronicallyTBD
232008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry processing time for grant applications100% of 2007 processing timeDecrease to 95% of 2007 processing timeTBD
242008S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD
252009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATESEight partnersIncrease to nine partnersTBD
262009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically45% of grant applications processed electronicallyIncrease to 50% of grant applications processed electronicallyTBD
272009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically60% of grant reports submitted electronicallyIncrease to 65% of grant reports submitted electronicallyTBD
282009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry processing time for grant applications100% of 2008 processing timeDecrease to 95% of 2008 processing timeTBD
292009S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD
302010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATESNine partnersIncrease to ten partnersTBD
312010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically50% of grant applications processed electronicallyIncrease to 55% of grant applications processed electronicallyTBD
322010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically65% of grant reports submitted electronicallyIncrease to 70% of grant reports submitted electronicallyTBD
332010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry processing time for grant applications100% of 2009 processing timeDecrease to 95% of 2009 processing timeTBD
342010S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD
352011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATESTen partnersIncrease to 11 partnersTBD
362011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically55% of grant applications processed electronicallyIncrease to 60% of grant applications processed electronicallyTBD
372011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically70% of grant reports submitted electronicallyIncrease to 75% of grant reports submitted electronicallyTBD
382011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry processing time for grant applications100% of 2010 processing timeDecrease to 95% of 2010 processing timeTBD
392011S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD
402012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATES11 partnersIncrease to 12 partnersTBD
412012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically60% of grant applications processed electronicallyIncrease to 65% of grant applications processed electronicallyTBD
422012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically75% of grant reports submitted electronicallyIncrease to 80% of grant reports submitted electronicallyTBD
432012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry processing time for grant applications100% of 2011 processing timeDecrease to 95% of 2011 processing timeTBD
442012S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD
452013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanMission and Business ResultsInformation ManagementNumber of partner grants management system requirements integrated within GrantSolutions.gov/GATES12 partnersIncrease to 13 partnersTBD
462013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grants applications processed electronically65% of grant applications processed electronicallyIncrease to 70% of grant applications processed electronicallyTBD
472013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanCustomer ResultsCustomer Impact or BurdenPercent of grant reports submitted electronically80% of grant reports submitted electronicallyMaintain 80% of grant reports submitted electronicallyTBD
482013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanProcesses and ActivitiesEfficiencyPercent reduction of contractor data entry processing time for grant applications100% of 2012 processing timeDecrease to 95% of 2012 processing timeTBD
492013S.O. 3.1 - Promote the economic independence and social well-being of individuals and families across the lifespanTechnologyAvailabilityPercent of time for scheduled availability of GrantSolutions.gov/GATES99.9% scheduled availabilitymaintain 99.9% scheduled availabilityTBD

Enterprise Architecture


In order to successfully address this area of the business case and capital asset plan you must ensure the investment is included in the agency's EA and Capital Planning and Investment Control (CPIC) process, and is mapped to and supports the FEA. You must also ensure the business case demonstrates the relationship between the investment and the business, performance, data, services, application, and technology layers of the agency's EA.
1. Is this investment included in your agency's target enterprise architecture?
yes
2. Is this investment included in the agency's EA Transition Strategy?
yes
2.a. If yes, provide the investment name as identified in the Transition Strategy provided in the agency's most recent annual EA Assessment.
ACF Grants Administration Tracking Evaluation System - Grants Center for Excellence
3. Is this investment identified in a completed (contains a target architecture) and approved segment architecture?
yes
3.a. If yes, provide the name of the segment architecture as provided in the agency’s most recent annual EA Assessment.
Grants Management
4. Identify the service components funded by this major IT investment (e.g., knowledge management, content management, customer relationship management, etc.). Provide this information in the format of the following table. For detailed guidance regarding components, please refer to http://www.whitehouse.gov/omb/egov/.

Component: Use existing SRM Components or identify as NEW. A NEW component is one not already identified as a service component in the FEA SRM.

Reused Name and UPI: A reused component is one being funded by another investment, but being used by this investment. Rather than answer yes or no, identify the reused service component funded by the other investment and identify the other investment using the Unique Project Identifier (UPI) code from the OMB Ex 300 or Ex 53 submission.

Internal or External Reuse?: Internal reuse is within an agency. For example, one agency within a department is reusing a service component provided by another agency within the same department. External reuse is one agency within a department reusing a service component provided by another agency in another department. A good example of this is an E-Gov initiative service being reused by multiple organizations across the federal government.

Funding Percentage: Please provide the percentage of the BY requested funding amount used for each service component listed in the table. If external, provide the funding level transferred to another agency to pay for the service.
RowAgency Component NameAgency Component DescriptionService TypeComponentReused Component NameReused UPIInternal or External Reuse?Funding %
1Intrusion DetectionDefines the set of capabilities that support the detection of illegal entrance into a computer system.Security ManagementIntrusion Detection  No Reuse2
2Audit Trail Capture and AnalysisAudit Trail Capture and Analysis - Support the identification and monitoring of activities within an application, system, or network.Security ManagementAudit Trail Capture and Analysis  No Reuse2
3CryptographySupport the use and management of ciphers, including encryption decryption processes, to ensure confidentiality and integrity of data.Security ManagementCryptography  No Reuse1
4Digital Signature ManagementDefines the set of capabilities that guarantee the unaltered state of a file.Security ManagementDigital Signature Management  No Reuse0
5Identification and AuthenticationDefines the set of capabilities that support obtaining information about those parties attempting to log on to a system or application for security purposes and the validation of those users.Security ManagementIdentification and Authentication  No Reuse2
6Access ControlAccess Control - Support the management of permissions for logging onto a computer, application, service, or network; includes user management and role/privilege management.Security ManagementAccess Control  No Reuse2
7System Resource MonitoringDefines the set of capabilities that support the balance and allocation of memory, usage, disk space and performance on computers and their applications.Systems ManagementSystem Resource Monitoring  No Reuse2
8Software DistributionDefines the set of capabilities that support the propagation, installation and upgrade of written computer programs, applications and components.Systems ManagementSoftware Distribution  No Reuse2
9Forms CreationDefines the set of capabilities that support the design and generation of electronic or physical forms and templates for use within the business cycle by an organization and its stakeholders.Forms ManagementForms Creation  No Reuse2
10Forms ModificationDefines the set of capabilities that support the maintenance of electronic or physical forms, templates and their respective elements and fields.Forms ManagementForms Modification  No Reuse1
11Inbound Correspondence ManagementDefines the set of capabilities that manage externally initiated communication between an organization and its stakeholders.Routing and SchedulingInbound Correspondence Management  No Reuse1
12Outbound Correspondence ManagementDefines the set of capabilities that manage internally initiated communication between an organization and its stakeholders.Routing and SchedulingOutbound Correspondence Management  No Reuse1
13Case ManagementDefines the set of capabilities that manage the life cycle of a particular claim or investigation within an organization to include creating, routing, tracing, assignment and closing of a case as well as collaboration among case handlers.Tracking and WorkflowCase Management  No Reuse1
14Process TrackingDefines the set of capabilities that allow the monitoring of activities within the business cycle.Tracking and WorkflowProcess Tracking  No Reuse2
15Content AuthoringDefines the capabilities that allow for the creation of tutorials, CBT courseware, web sites, CD-ROMs and other interactive programs.Content ManagementContent Authoring  No Reuse1
16Content Publishing and DeliveryDefines the set of capabilities that allow for the propagation of interactive programs.Content ManagementContent Publishing and Delivery  No Reuse1
17CategorizationDefines the set of capabilities that allow classification of data and information into specific layers or types to support an organization.Knowledge ManagementCategorization  No Reuse1
18Information SharingDefines the set of capabilities that support the use of documents and data in a multi-user environment for use by an organization and its stakeholders.Knowledge ManagementInformation Sharing  No Reuse1
19Information RetrievalDefines the set of capabilities that allow access to data and information for use by an organization and its stakeholders.Knowledge ManagementInformation Retrieval  No Reuse1
20Information Mapping / TaxonomyDefines the set of capabilities that support the creation and maintenance of relationships between data entities, naming standards and categorization.Knowledge ManagementInformation Mapping / Taxonomy  No Reuse1
21Standardized / CannedDefines the set of capabilities that support the use of pre-conceived or pre-written reports.ReportingStandardized / Canned  No Reuse0
22OLAPDefines the set of capabilities that support the analysis of information that has been summarized into multidimensional views and hierarchies.ReportingOLAP  No Reuse0
23Ad HocDefines the set of capabilities that support the use of dynamic reports on an as needed basis.ReportingAd Hoc  No Reuse0
24ModelingDefines the set of capabilities that develop descriptions to adequately explain relevant data for the purpose of prediction, pattern detection, exploration or general organization of data.Knowledge DiscoveryModeling  No Reuse0
25Data MiningDefines the set of capabilities that provide for the efficient discovery of non-obvious, valuable patterns and relationships within a large collection of data.Knowledge DiscoveryData Mining  No Reuse0
26Graphing / ChartingDefines the set of capabilities that support the presentation of information in the form of diagrams or tables.VisualizationGraphing / Charting  No Reuse0
27Mapping / Geospatial / Elevation / GPSDefines the set of capabilities that provide for the representation of position information through the use of attributes such as elevation, latitude, and longitude coordinates.VisualizationMapping / Geospatial / Elevation / GPS  No Reuse0
28Activity-Based ManagementDefines the set of capabilities that support a defined, specific set of finance-related tasks for a given objective.Financial ManagementActivity-Based Management  No Reuse1
29Billing and AccountingDefines the set of capabilities that support the charging, collection and reporting of an organization's accounts.Financial ManagementBilling and Accounting  No Reuse1
30Data WarehouseDefines the set of capabilities that support the archiving and storage of large volumes of data.Data ManagementData Warehouse  No Reuse1
31Data RecoveryDefines the set of capabilities that support the restoration and stabilization of data sets to a consistent, desired state.Data ManagementData Recovery  No Reuse1
32Data ClassificationDefines the set of capabilities that allow the classification of data.Data ManagementData Classification  No Reuse1
33Data MartDefines the set of capabilities that support a subset of a data warehouse for a single department or function within an organization.Data ManagementData Mart  No Reuse1
34Data CleansingDefines the set of capabilities that support the removal of incorrect or unnecessary characters and data from a data source.Data ManagementData Cleansing  No Reuse2
35Meta Data ManagementDefines the set of capabilities that support the maintenance and administration of data that describes data.Data ManagementMeta Data Management  No Reuse1
36Extraction and TransformationDefines the set of capabilities that support the manipulation and change of data.Data ManagementExtraction and Transformation  No Reuse1
37Loading and ArchivingDefines the set of capabilities that support the population of a data source with external data.Data ManagementLoading and Archiving  No Reuse1
38Data ExchangeDefines the set of capabilities that support the interchange of information between multiple systems or applications; includes verification that transmitted data was received unaltered.Data ManagementData Exchange  No Reuse0
39Enterprise Application IntegrationDefines the set of capabilities that support the redesigning of disparate information systems into one system that uses a common set of data structures and rules.Development and IntegrationEnterprise Application Integration  No Reuse2
40Legacy IntegrationDefines the set of capabilities that support the communication between newer generation hardware/software applications and the previous, major generation of hardware/software applications.Development and IntegrationLegacy Integration  No Reuse2
41Data IntegrationDefines the set of capabilities that support the organization of data from separate data sources into a single source using middleware or application integration and the modification of system data models to capture new information within a single system.Development and IntegrationData Integration  No Reuse2
42Business Rule ManagementDefines the set of capabilities that manage the enterprise processes that support an organization and its policies.Management of ProcessesBusiness Rule Management  No Reuse1
43Program / Project ManagementDefines the set of capabilities that manage and control a particular effort of an organization.Management of ProcessesProgram / Project Management  No Reuse1
44Governance / Policy ManagementDefines the set of capabilities that influence and determine decisions, actions, business rules and other matters within an organization.Management of ProcessesGovernance / Policy Management  No Reuse1
45Quality ManagementDefines the set of capabilities that help determine the level that a product or service satisfies certain requirements.Management of ProcessesQuality Management  No Reuse2
46Risk ManagementRisk Management - support the identification and probabilities or chances of hazards as they relate to a task, decision or long-term goal; includes risk assessment and risk mitigation.Management of ProcessesRisk Management  No Reuse2
47Change ManagementDefines the set of capabilities that control the process for updates or modifications to the existing documents, software or business processes of an organization.Management of ProcessesChange Management  No Reuse1
48Requirements ManagementDefines the set of capabilities that gather, analyze and fulfill the needs and prerequisites of an organization's efforts.Management of ProcessesRequirements Management  No Reuse2
49Configuration ManagementDefines the set of capabilities that control the hardware and software environments, as well as documents of an organization.Management of ProcessesConfiguration Management  No Reuse2
50Assistance RequestDefines the set of capabilities that support the solicitation of support from a customer.Customer Initiated AssistanceAssistance Request  No Reuse1
51Online TutorialsDefines the set of capabilities that provide an electronic interface to educate and assist customers.Customer Initiated AssistanceOnline Tutorials  No Reuse1
52Online HelpDefines the set of capabilities that provide an electronic interface to customer assistance.Customer Initiated AssistanceOnline Help  No Reuse1
53Reservations / RegistrationDefines the set of capabilities that allow electronic enrollment and confirmations for services.Customer Initiated AssistanceReservations / Registration  No Reuse1
54Self-ServiceDefines the set of capabilities that allow an organization's customers to sign up for a particular service at their own initiative.Customer Initiated AssistanceSelf-Service  No Reuse1
55Call Center ManagementDefines the set of capabilities that handle telephone sales and/or service to the end customer.Customer Relationship ManagementCall Center Management  No Reuse1
56Customer / Account ManagementDefines the set of capabilities that support the retention and delivery of a service or product to an organization's clients.Customer Relationship ManagementCustomer / Account Management  No Reuse1
57Customer FeedbackDefines the set of capabilities that are used to collect, analyze and handle comments and feedback from an organization's customers.Customer Relationship ManagementCustomer Feedback  No Reuse2
58Contact and Profile ManagementDefines the set of capabilities that provide a comprehensive view of all customer interactions, including calls, email, correspondence and meetings; also provides for the maintenance of a customer's account, business and personal information.Customer Relationship ManagementContact and Profile Management  No Reuse1
59Partner Relationship ManagementDefines the set of capabilities that provide a framework to promote the effective collaboration between an organization and its business partners, particularly members of the distribution chain (e.g., channel and alliance partners, resellers, agents, brokers, and dealers) and other third parties that support operations and service delivery to an organization's customers; includes performance evaluation of partners, if necessary.Customer Relationship ManagementPartner Relationship Management  No Reuse1
60Issue TrackingDefines the set of capabilities that receive and track user-reported issues and problems in using IT systems, including help desk calls.Systems ManagementIssue Tracking  No Reuse2
5. To demonstrate how this major IT investment aligns with the FEA Technical Reference Model (TRM), please list the Service Areas, Categories, Standards, and Service Specifications supporting this IT investment.

FEA SRM Component: Service Components identified in the previous question should be entered in this column. Please enter multiple rows for FEA SRM Components supported by multiple TRM Service Specifications.

Service Specification: In the Service Specification field, Agencies should provide information on the specified technical standard or vendor product mapped to the FEA TRM Service Standard, including model or version numbers, as appropriate.
RowSRM Component>Service AreaService CategoryService StandardService Specification (i.e., vendor and product name)
1Online HelpService Access and DeliveryAccess ChannelsCollaboration / CommunicationsTBD
2Billing and AccountingService Access and DeliveryService RequirementsHostingTBD
3Virus ProtectionComponent FrameworkSecuritySupporting Security ServicesCA
4Content AuthoringComponent FrameworkPresentation / InterfaceContent RenderingDocumentum
5Content Review and ApprovalComponent FrameworkPresentation / InterfaceContent RenderingDocumentum
6Content Publishing and DeliveryComponent FrameworkPresentation / InterfaceContent RenderingDocumentum
7Forms CreationService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentJava EE
8Forms ModificationService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentJava EE
9Data ExchangeComponent FrameworkData InterchangeData ExchangeOracle
10Information Mapping / TaxonomyService Interface and IntegrationInteroperabilityData Format / ClassificationOracle
11CategorizationService Interface and IntegrationInteroperabilityData Format / ClassificationOracle
12Meta Data ManagementService Interface and IntegrationInteroperabilityData Format / ClassificationOracle
13Data ClassificationService Interface and IntegrationInteroperabilityData Format / ClassificationOracle
14Information SharingService Interface and IntegrationInteroperabilityData TransformationOracle
15Data CleansingService Interface and IntegrationInteroperabilityData TransformationOracle
16Extraction and TransformationService Interface and IntegrationInteroperabilityData TransformationOracle
17Data MartService Platform and InfrastructureDatabase / StorageDatabaseOracle
18Data WarehouseService Platform and InfrastructureDatabase / StorageDatabaseOracle
19Loading and ArchivingService Platform and InfrastructureDatabase / StorageDatabaseOracle
20Data RecoveryService Platform and InfrastructureDatabase / StorageDatabaseOracle
21Legacy IntegrationService Interface and IntegrationIntegrationEnterprise Application IntegrationOracle iAS
22Enterprise Application IntegrationService Interface and IntegrationIntegrationEnterprise Application IntegrationOracle iAS
23Business Rule ManagementComponent FrameworkBusiness LogicPlatform IndependentOracle iAS
24Access ControlComponent FrameworkSecuritySupporting Security ServicesOracle IDM
25Data IntegrationService Interface and IntegrationIntegrationMiddlewareOracle SOA
26Identification and AuthenticationComponent FrameworkSecuritySupporting Security ServicesOracle SOA, IDM
27Graphing / ChartingComponent FrameworkPresentation / InterfaceContent RenderingOracle, Cognos
28Mapping / Geospatial / Elevation / GPSComponent FrameworkPresentation / InterfaceContent RenderingOracle, Cognos
29Audit Trail Capture and AnalysisService Access and DeliveryService RequirementsLegislative / ComplianceOracle, Cognos
30Information RetrievalComponent FrameworkData ManagementReporting and AnalysisOracle, Cognos
31Data MiningComponent FrameworkData ManagementReporting and AnalysisOracle, Cognos
32Ad HocComponent FrameworkData ManagementReporting and AnalysisOracle, Cognos
33Standardized / CannedComponent FrameworkData ManagementReporting and AnalysisOracle, Cognos
34OLAPComponent FrameworkData ManagementReporting and AnalysisOracle, Cognos
35CryptographyComponent FrameworkSecurityCertificates / Digital SignaturesPKI
36Digital Signature ManagementComponent FrameworkSecurityCertificates / Digital SignaturesPKI
37Risk ManagementService Access and DeliveryService RequirementsLegislative / ComplianceProsight
38Certification and AccreditationService Access and DeliveryService RequirementsLegislative / ComplianceProsight
39FISMA Management and ReportingService Access and DeliveryService RequirementsLegislative / ComplianceProsight
40Governance / Policy ManagementService Access and DeliveryService RequirementsLegislative / ComplianceProsight, Metis
41Requirements ManagementService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentRational
42Program / Project ManagementService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentRational
43Software DistributionService Platform and InfrastructureSoftware EngineeringIntegrated Development EnvironmentRational
44ModelingService Platform and InfrastructureSoftware EngineeringModelingRational
45Process TrackingService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementRational
46Change ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementRational
47Configuration ManagementService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementRational
48Issue TrackingService Platform and InfrastructureSoftware EngineeringSoftware Configuration ManagementRational
49Call Center ManagementService Access and DeliveryAccess ChannelsCollaboration / CommunicationsRight Now Customer v7.0
50Customer / Account ManagementService Access and DeliveryAccess ChannelsCollaboration / CommunicationsRight Now Customer v7.0
51Partner Relationship ManagementService Access and DeliveryAccess ChannelsCollaboration / CommunicationsRight Now Customer v7.0
52Customer FeedbackService Access and DeliveryAccess ChannelsCollaboration / CommunicationsRight Now Customer v7.0
53System Resource MonitoringService Platform and InfrastructureHardware / InfrastructureServers / ComputersSolaris, Windows Server
54Online TutorialsService Access and DeliveryAccess ChannelsCollaboration / CommunicationsTBD
55Self-ServiceService Access and DeliveryAccess ChannelsCollaboration / CommunicationsTBD
56Reservations / RegistrationService Access and DeliveryAccess ChannelsCollaboration / CommunicationsTBD
57Assistance RequestService Access and DeliveryAccess ChannelsCollaboration / CommunicationsTBD
58Incident ResponseService Access and DeliveryService RequirementsHostingTBD
59Intrusion PreventionService Platform and InfrastructureHardware / InfrastructureNetwork Devices / StandardsTBD
60Intrusion DetectionService Platform and InfrastructureHardware / InfrastructureNetwork Devices / StandardsTBD
6. Will the application leverage existing components and/or applications across the Government (i.e., FirstGov, Pay.Gov, etc)?
no

PART FOUR


MULTI-AGENCY COLLABORATION


1. As a joint exhibit 300, please identify the agency stakeholders. Provide the partner agency and partner agency approval date for this joint exhibit 300.
RowPartner AgencyJoint exhibit approval date
1009 
20052007-03-26
3015 
45132007-04-20
2. Provide the partnering strategies you are implementing with the participating agencies and organizations. Identify all partner agency capital assets supporting the common solution; Managing Partner capital assets should also be included in this joint exhibit 300. These capital assets should be included in the Summary of Spending table of Part I, Section B.

Capital Assets within this Investment
RowPartner AgencyPartner Agency Asset TitlePartner Agency Asset UPI
1009ACF - GATES009-70-04-00-01-1356-24
2009HRSA - Electronic Handbooks009-15-01-06-01-1060-00
3015CDFI - Review Module 

RISK


You should perform a risk assessment during the early planning and initial concept phase of the investment's life-cycle, develop a risk-adjusted life-cycle cost estimate and a plan to eliminate, mitigate or manage risk, and be actively managing risk throughout the investment's life-cycle.

Answer the following questions to describe how you are managing investment risks.
1. Does the investment have a Risk Management Plan?
yes
1.a. If yes, what is the date of the plan?
2007-06-29
1.b. Has the Risk Management Plan been significantly changed since last year's submission to OMB?
no

COST & SCHEDULE


You should also periodically be measuring the performance of operational assets against the baseline established during the planning or full acquisition phase (i.e., operational analysis), and be properly operating and maintaining the asset to maximize its useful life. Operational analysis may identify the need to redesign or modify an asset by identifying previously undetected faults in design, construction, or installation/integration, highlighting whether actual operation and maintenance costs vary significantly from budgeted costs, or documenting that the asset is failing to meet program requirements.

Answer the following questions about the status of this investment. Include information on all appropriate capital assets supporting this investment except for assets in which the performance information is reported in a separate exhibit 300.
1. Are you using EVM to manage this investment?
yes
1. Does the earned value management system meet the criteria in ANSI/EIA Standard 748?
no
1.b. If no, explain plans to implement EVM.
GrantSolutions currently uses EVM to manage this investment and meets all applicable standards.
1.c. If N/A, please provide date operational analysis was conducted and a brief summary of the results?
Question #2 is NOT applicable for capital assets with ONLY O&M
2. Is the CV% or SV% greater than ± 10%?
no
3. Has the investment re-baselined during the past fiscal year?
no