User Support Department

• User Support Home
• Help Requests
• Account Management
• Buying a Computer
• Training
• Division Services
• IT Server Status
• Major Initiatives
• User Groups
• Help Desk
• Unix Support
• Mac/Windows Support

 

Information Technology Division

• Information Technology
• Institutional Systems
• Infrastructure

 

User Support Department

Novell Services

If you don't see the answer to your question here, contact the help desk at 486-HELP or submit a Help Request.

Novell Netware is the Lab's main method of providing file and print services for the PC and Macintosh platforms. Novell end user services are free and include a backed up home directory and access to all distributed printers at the Lab. 

• Request a Novell account
  
• Request a new Novell printer
  
• Request a Novell file restore (choose PC for platform and Backups/Restores for problem)
  
• Novell iPrint
  
• Accessing Novell File Services
  
• Download the LBL Netware client
  
• Novell Server Information
  
• Novell Departmental Administrative Contacts

Novell FAQs

• See the IT Division Frequently Asked Questions Page (FAQ)

iPrint Info

The Laboratory's Computing Infrastructure Support Department is currently in the process of upgrading the Novell print infrastructure to iPrint. iPrint enabled printers are available for use at https://printman1.lbl.gov/login/ippdocs/pcontrol.htm

Novell Departmental Administrative Contacts

• CFO:  Laura Eichman  ISS-LANOps
• EHS:   Josie Galvan & Bryan Taylor
  
• Facilities:  David Huynh
  
• ISS (ASD, CFO, HR, OPS, Procurement): Laura Eichman ISS-LANOps
  
• LSD: Bill Ou
  
• Library:   Jane Tierney & Tammy Campbell
  
• All other divisions and containers:   Dan Denton & Chinh Huynh CIS Novell Ops