ADULT AND COMMUNITY CARE SERVICES (ACCS)
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Adult Protective Services Mandated Reporter Guidelines
Hawaii Olmstead Implementation
Protection
The Adult Protective Services program provides crisis intervention, without regard to income, including investigation and emergency services for dependent adults who are reported to be abused, neglected or financially exploited by others or seriously endangered due to self-neglect. A dependent adult is an adult who, because of mental or physical impairment, is dependent upon another person, a care organization, or care facility for personal health, safety or welfare.
Program Goals: Safety – Protection of Vulnerable Dependent Adults
State law requires certain professionals to report dependent adult abuse; all others are encouraged to report. The reporter may remain anonymous and is immune from liability for making the report. To make a report, call: (Area Code 808)
Oahu: 832-5115
Kauai: 241-3432
Maui, Lanai and Molokai: 243-5151 (After hours, call 243-5150)
Hilo, Hamakua and Puna: 933-8820
Kau, Kona, Kohala and Kamuela: 327-6280
Health and Long-Term Care Services
ACCSB administers eleven innovative programs, described below, to help prevent premature institutionalization of vulnerable dependent adults and children by providing a continuum of comprehensive home- and community-based services and Medicaid waiver programs.
Program Goals: Prevention of Premature Institutionalization
For more information and to apply for services, unless indicated otherwise in the descriptions below, please call the Department of Human Services, Adult and Community Care Services Branch (ACCSB) on your island, Monday through Friday, between 7:45 a.m. and 4:30 p.m.
ACCSB Offices (Area Code 808)
Oahu: 832-5115
Kauai: 241-3337
Maui, Lanai and Molokai: 243-5151East Hawaii: 933-8820
West Hawaii: 327-6280
Frequently Asked Questions
- What is Long-Term Care (LTC)?
Long-Term Care is a range of support services coordinated to meet the needs of people of all ages with disabilities or serious or chronic illnesses. Long-term care services can be provided in a person’s own home, community residences such as selected foster or care homes, or in facilities such as nursing homes. - If I do not want to go to a nursing home, do I have another choice?
Yes. If the level of care you need meets the requirements of one of the programs listed below, you may be able to have your care provided in a way other than in a nursing home. DHS offers several of what are called “home- and community-based” programs. These programs provide support services to enable an eligible person to remain at home or to live in a community-based setting, such as a small-group home, instead of a nursing home. - What are the requirements to be eligible for the home- and community-based programs?
You must meet certain income and service needs requirements. These requirements are summarized in the program descriptions below. - Who determines whether I am eligible for a home- and community-based program?
Eligibility is determined by DHS for most of the programs listed below. - How do I apply?
The telephone numbers to call to apply for services or more information are listed above the Frequently Asked Questions. ^ - If I participate in a home- and community-based program, can I later choose to go to a nursing home?
Yes. You can choose to go to a nursing home at anytime. - Will I have to pay anything, such as co-payments or premium shares, if I participate in a home- and community-based program?
All the services are provided free of charge to those who are eligible for Medicaid. People who have income that is more than the Medicaid limit may also qualify but they must be willing to spend part of their income to pay for medical and long-term care services.
Descriptions and eligibility requirements for home- and community-based services
- Adult Day Care
- Chore and Homemaker Services
- Adult Foster Care
- Senior Companions
- Respite Companion Services
- Foster Grandparents
- Nursing Home Without Walls (NHWW)
- Residential Alternatives Community Care (RACC)
- Developmentally Disabled/Mentally Retarded Home- and Community-Based Services (DD/MR HCBS)
- HIV Community Care Program (HCCP)
- Medically Fragile Community Care (MFCC)
- Transportation Assistance for Resident Aliens and Naturalized Citizens Program
- Courtesy Services
Licensing
Adult Day Care Licensing
The Department establishes the licensing standards and grants licenses to operate adult day care centers for disabled adults in the state.
Licensed Adult Day Care Centers
Home- and Community-Based Case Management Agency Licensing
The Department establishes the licensing standards and grants licenses to operate Home- and Community-Based Case Management Agencies in the state. These licensed agencies are able to certify Community Care Foster Family Homes, and to locate, coordinate and monitor comprehensive services to meet the needs of individuals the agencies place in Community Care Foster Family Homes or Expanded Adult Residential Care Homes.
